Job summary
The Band 4 Workforce Administrator role supports the creation and provision of accurate workforce data in particular administration of pensions and benefits, payrolls and employee systems record keeping, .
If accuracy and attention to detail is what you strive for, alongside delivering great customer care and you enjoy working as apart of a team this role will be of interest to you.
Main duties of the job
The role plays a large part in ensuring administration and data is accurately recorded to enable accuracy of reporting and provision of pensions and benefits. The role is not about advising on pensions and benefits but maintaining records and undertaking update activity.
You will however deal with employee and external providers too either face to face, on the telephone or on Microsoft Teams and you will need a great communication style as a result.
The post holder will also research and undertake deep dives of records to ensure activity is correct, actioned and requests actively applied.
A fundamental part of the role will be using electronic employee record systems and use of Excel spreadsheets. and the appointee will need to be proficient in both to enable them to undertake the role.
About us
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people's homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+ and Ethnic Minority Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Eligible for NHS Pension
Job description
Job responsibilities
To undertake administration processes connected to the Provide Pension schemes including auto-enrolment processes. Re-staging and annual contributions reviews.
When records are not clear to undertake research to identify individual eligibility to pension scheme.
To be responsible for reviewing pension administration processes to ensure administration is streamlined and efficient. Working with payroll providers to resolve inaccuracies or issues found or raised by employees.
Collating and maintaining the various Excel spreadsheets held within the service. Compiling data and reports as requested either regularly or ad hoc basis. Linking with payroll providers and administration of pensions records.
Designing, creating and maintaining spreadsheets and reports which will produce both high level and detailed information. As necessary and as part of the People Service team undertaking administration as required for example evidence checking Long Service Award documentation requests, maternity and paternity recording.
To be responsible for updating letters, forms and information on the intranet relating to the pension and benefit schemes operated by Provide Group of Companies.
Job description
Job responsibilities
To undertake administration processes connected to the Provide Pension schemes including auto-enrolment processes. Re-staging and annual contributions reviews.
When records are not clear to undertake research to identify individual eligibility to pension scheme.
To be responsible for reviewing pension administration processes to ensure administration is streamlined and efficient. Working with payroll providers to resolve inaccuracies or issues found or raised by employees.
Collating and maintaining the various Excel spreadsheets held within the service. Compiling data and reports as requested either regularly or ad hoc basis. Linking with payroll providers and administration of pensions records.
Designing, creating and maintaining spreadsheets and reports which will produce both high level and detailed information. As necessary and as part of the People Service team undertaking administration as required for example evidence checking Long Service Award documentation requests, maternity and paternity recording.
To be responsible for updating letters, forms and information on the intranet relating to the pension and benefit schemes operated by Provide Group of Companies.
Person Specification
Qualifications
Essential
- L3/ecdl or equivalent 5GCSE etc
Desirable
- Level 3 HR qualification
- ESR experience
Work related K and E
Essential
- at least 2 years exp in payroll, pensions or HR team supporting admin
- Experience of workforce computerised systems
- Evidence of successfully achieving deadlines
- Knowledge of relevant legislation relating to Data Protection and Information Governance
- Advanced user of Outlook Excel and Word
Desirable
- Use of workforce system and administering systems
- Proficient in use of Excel functions and formulae
- Knowledge of pension legislation and regs
S and A
Essential
- Evidence of good time management and prioritising skills
- Analytical skills to retrieve complex information and present easy to understand
- Able to spot errors in analysed data and able to find source/correct
- Strong customer service skills
- Well developed comms skills
- Calm and measured when under pressure or time constraints
Desirable
- BI system knowledge and application
Personal Attributes
Essential
- Able to plan, organise and prioritise workload to meet challenging and, on occasion, changing deadlines
- Excellent written and verbal communication skills
- Working with minimal supervision
- Able to work flexibly and adapt to changing service delivery needs
- Motivated to deliver as part of a team, including supporting others
Circumstances
Essential
- Based at 900 The Crescent, Colchester but must able to work across all Provide sites as necessary
- Hybrid working is available this role is not offered as home working
Desirable
- Access to a vehicle which can be used for work purposes or ability to travel to all sites as and when or if required
Person Specification
Qualifications
Essential
- L3/ecdl or equivalent 5GCSE etc
Desirable
- Level 3 HR qualification
- ESR experience
Work related K and E
Essential
- at least 2 years exp in payroll, pensions or HR team supporting admin
- Experience of workforce computerised systems
- Evidence of successfully achieving deadlines
- Knowledge of relevant legislation relating to Data Protection and Information Governance
- Advanced user of Outlook Excel and Word
Desirable
- Use of workforce system and administering systems
- Proficient in use of Excel functions and formulae
- Knowledge of pension legislation and regs
S and A
Essential
- Evidence of good time management and prioritising skills
- Analytical skills to retrieve complex information and present easy to understand
- Able to spot errors in analysed data and able to find source/correct
- Strong customer service skills
- Well developed comms skills
- Calm and measured when under pressure or time constraints
Desirable
- BI system knowledge and application
Personal Attributes
Essential
- Able to plan, organise and prioritise workload to meet challenging and, on occasion, changing deadlines
- Excellent written and verbal communication skills
- Working with minimal supervision
- Able to work flexibly and adapt to changing service delivery needs
- Motivated to deliver as part of a team, including supporting others
Circumstances
Essential
- Based at 900 The Crescent, Colchester but must able to work across all Provide sites as necessary
- Hybrid working is available this role is not offered as home working
Desirable
- Access to a vehicle which can be used for work purposes or ability to travel to all sites as and when or if required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
