Children and Young People's Support Worker

Job description

Job responsibilities

Job Purpose

To support in the delivery of universal public health promotion, supporting the health and well-being of babies and children and their families in Nottingham City.

Provide additional clinical support to the Childrens Public Health 0-19 Nursing service by contributing to the delivery of the Healthy Child Programme (DH, 2023).

Deliver public health services to families in the home, clinic settings and community groups.

Dimensions

To work under the direction of a Clinical Service Manager, Specialist Community Public Health Nurse and other team members and be integral to the Childrens Public Health 0-19 Nursing Service.

The post holder will work as part of a geographical skill mix team to support the delivery of high-quality public health services to children and their families in Nottingham City.

Organise and complete delegated work effectively.

Undertake other duties as may be required for maintenance of an effective and efficient service.

Key Responsibilities

Quality and Performance

Undertake universal Healthy Child Programme developmental reviews and deliver public health messages as delegated.

Ability to contribute towards achieving Key Performance Indicators.

Support the delivery of groups and clinics e.g., Baby Clinics, Breastfeeding group, First Foods and Milk to Meals groups.

To undertake, assess and record growth measurements of babies and children, during developmental reviews and National Child Measurement Programme (NCMP). Providing universal healthy lifestyle information as required.

To be flexible as required in supporting the Childrens Public Health 0-19 Nursing Service across the City.

Undertake any other duties which may be reasonably required within the remit of the role.

Support the skill mix team to maintain an appropriate learning environment to meet the educational and developmental needs of new starters, student nurses and other learners as required.

Support in health promotion activities in all settings e.g., during health promotion weeks throughout the year.

To undertake referrals to specialist services under the direction of the lead practitioner.

To maintain contemporaneous healthcare records using SystmOne in line with local and national and policies and procedures.

Work using own initiative within the limitations of the role; always promoting high quality care and Nottingham CityCares Values and Behaviours.

Professional

Work in accordance with Nottingham City Local Safeguarding Childrens Board procedures.

Provide and receive routine information, orally, in writing or electronically in line with Nottingham CityCare policy and abiding by legal requirements.

Complete all appropriate records/documents in a clear, accurate and timely way, participating in reporting processes and audit processes as necessary.

Ability to organise and prioritise own workload under the supervision of senior members of the team.

To demonstrate empathy, compassion, and the ability to reassure.

Be sensitive to the needs of children, young people and their carers who may have communication problems, where English is not the first language or understanding is limited, identify appropriate resources to optimise understanding for parents/carers and children.

Maintain confidentiality at all times.

Maintain an accurate electronic diary in accordance with lone working policy and adhere to mobile working guidance.

At all times ensure that own actions support and promote equality, diversity, and the rights of patients, the public and colleagues within the health care environment.

To always conduct yourself in a professional manner during the undertaking of your work.

To dress in accordance with Nottingham CityCare Partnership policies.

To uphold Nottingham CityCares Values and Behaviours.

Knowledge, Training and Experience

To attend mandatory and essential training sessions as defined by Nottingham CityCare Partnership.

To understand CityCare policies and procedures related to your clinical role.

To attend safeguarding supervision on a regular basis in accordance with Nottingham CityCare Partnership guidelines.

To receive annual review and personal development planning to promote achievement of individual, team and organisational objectives.

Complete a comprehensive competency package through observation, reflection and supervised practice.

Person Specification

Special Requirement

Essential

• Ability to be flexible over hours worked within contracted hours to meet the needs of the service.
• The post holder is required to have a full driving license, access to a vehicle and the ability to travel between locations.

Experience

Essential

• Experience of working in a healthcare or childcare setting with a minimum of 1 year experience.
• Experience of working in a skill mix team with a minimum of 1 year experience.
• Experience of carrying out delegated work.

Desirable

• Experience of working in a primary care setting.

Qualifications

Essential

• Educated to NVQ Level 3, or equivalent in a healthcare or childcare-related area or holds significant previous experience.
• Good numeracy and literacy to GCSE level (A-C / 9-4) or equivalent.

Desirable

• Educated to Degree Level in a childcare-related area.

Skills and Attributes

Essential

• A good standard of both written and spoken English.
• An ability to use Microsoft Office programmes, including MS Outlook and MS Word.
• An understanding of the Healthy Child Programme (Department of Health, 2023).
• Ability to demonstrate knowledge of Childhood Development.
• Is able to demonstrate evidence of contributing to producing care records.
• Evidence of understanding of confidential and sensitive issues including GDPR and data protection legislation.
• Excellent communication skills with an ability to demonstrate the 6Cs in daily practice.
• An ability to plan and organise own workload and any delegated work within tight deadlines.
• Demonstrate ability to use initiative.

Desirable

• Experience of using electronic healthcare record keeping systems and of contributing to updating patient records.
• Ability to demonstrate an understanding of child protection and safeguarding procedures.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Sneinton Health Centre (& Citywide)

Beaumont Street, Sneinton

Nottingham

NG2 4PJ

Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)