Job summary
This opportunity is based with the Leg ulcer service and managed by the Tissue Viability Team, we are looking for an enthusiastic, motivated and conscientious care support worker to work in our leg ulcer clinics alongside a registered nurse.
The leg ulcer service is a dedicated nurse led team that delivers quality and effective care to heal ulcers whilst caring for the whole person.
We are a dynamic, developing service and enthusiastic team providing education, advice, support and clinical care for patients across Nottingham CityCare Leg Ulcer Clinics.
We strive to find the best ways to engage patients with their care and promote healthy legs so that they stay healed.
This role is a fixed term post (until Sept 30th 2026) working 15 hours per week, covering maternity leave (this will be reviewed to continue working as roles in this service change regularly).
The hours of work will be dependent on shifts that require covering so the 15 hours will usually be over 2 days which will be flexible (Clinics are held Monday and Friday no weekends). The Service hours are 8.30am 5pm or 8am 4.30 pm excluding weekends and bank holidays.
For further information please contact Sarah Pankhurst sarah.pankhurst@nhs.net or on 07540 670180 or Dina Walster dina.walster@nhs.net or on 07825 923835
Main duties of the job
You will be working with the leg ulcer nurses working in established leg ulcer clinics across Nottingham City and developing skills in leg ulcer care, helping and supporting patients about their condition.
You will assist in this process helping patients and learning about healing and helping prevent future leg ulcers.
You will undertake assisting in the coordination of clinics for leg ulcer patients. Within the wider service you will be involved in development of your role and support to other health care professionals.
You will need experience in providing clinical care, a keen interest within the field of wound care, be able to demonstrate excellent interpersonal and communication skills.
You must be able to prioritise tasks and manage time effectively, also be able to work flexibly within the team and be confident in completing individual tasks.
- Assisting patients at appointments
- Assisting the nurse to remove bandages, wash and redress legs
- Helping patients with health advice
- Delivering compassionate care
- Following infection control guidance with cleaning equipment
- Assisting in leg ulcer assessment using specialist equipment
- Recording activities on a computer
- Maintaining stock levels
- Building therapeutic relationships with patients until they are discharged
- Learning about compression products and how to apply and remove them.
- Promoting good skin care
About us
We are a
provider of NHS Community Health Services, CityCare exists to support the
health and wellbeing of all local people, working alongside other health and
care partners to achieve this. We are a value driven, people business with a
passion for excellence. Our vision and social purpose is to make a difference
everyday to the health & wellbeing of our communities and our values of
kindness, respect, trust and honesty lie at the heart of everything we do,
guiding how we work together with partners and each other to consistently
deliver high quality compassionate care. As a social enterprise we aim to add
social value by investing in the future of our local communities and helping to
make a difference in peoples lives.
CityCare value
the benefits of a diverse and inclusive workforce. We encourage applications
from candidates who identify as disabled, LGBT+ or from a Black, Asian or
Minority Ethnic (BAME) background, as they are currently under-represented
within our organisation.
We are proud to be a forces-friendly
organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and
military spouses/partners. We value the unique skills and contributions you
bring.
CityCare is an
equal opportunities employer. We are positive about employing people with
disabilities. If you require your application in a different format please
contact People Services on 0115 8839418. CityCare is committed to the
protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
To work as part of the Leg Ulcer Clinic Team providing support to patients and the team. To undertake delegated tasks and work without supervision where appropriate, reporting back to the responsible clinician.
Dimensions
- To perform various clinical procedures within a clinic setting which could include, recording TPR, B/P and recording ankle brachial pressure readings
- To provide wound and skin care within the clinic, removing bandages, cleaning wounds andapplying treatments to wounds and skin
- To apply non- complex compression bandaging
- To check and order supplies for use within the service
- To maintain clinical care records according to organisational policy
- To ensure treatment areas are prepared and stocked on a daily basis
- To assist in the maintenance of ensuring the environment is clean at all times
- To ensure communication is maintained with patients, carers and the LUC team throughout the patients attendance at the LUC ensuring a high level of customer care is delivered consistently
- To provide a high level of customer service to patients, visitors and carers presenting to the UCC
Key Responsibilities
Clinical Duties
- To assess client needs and ensure safe transfer into clinic
- To be competent to remove bandages and dressings safely and appropriately wash wounds and skin on the lower limb following instructions on the care plan
- To observe confidentiality and maintain a professional image at all times
- To ensure clinical environments for self and others are prepared and maintained according to Health and Safety and Infection Control policies in addition to local protocols.
- Training sessions, including in-service training to take every reasonable opportunity to develop, improve and maintain clinical skills and knowledge.
- Mentorship of other colleagues as appropriate to the role.
- To deliver wound and skin care with competent application of paste bandages and compression bandages following instructions on the care plan
- To report any concerns during procedures or wound observation to the registered nurse
Administrative Duties
- To provide a service to patients, families and carers attending clinic answering enquiries in a helpful or welcoming manner as required.
- To record client information on System One as appropriate.
- To work with team to facilitate ordering, distribution and maintenance of equipment.
- To work with team to facilitate continued development of a needs-led patient focussed service.
- To participate in day to day activities required to ensure smooth running of the service.
- To participate in audit/research activity as required.
- To assist the Leg Ulcer Clinic lead with appointment allocation
Personal Responsibilities
- To act in accordance with and promote the City Care values at all times
- To act as an ambassador for the Leg ulcer Clinic Service at all times
- To be committed to providing a high level of customer service and patient experience
- Maintain professional awareness and attend appropriate training as necessary
- To participate in the appraisal process and development of own Personal Development Plan .
- To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
Job description
Job responsibilities
Job Purpose
To work as part of the Leg Ulcer Clinic Team providing support to patients and the team. To undertake delegated tasks and work without supervision where appropriate, reporting back to the responsible clinician.
Dimensions
- To perform various clinical procedures within a clinic setting which could include, recording TPR, B/P and recording ankle brachial pressure readings
- To provide wound and skin care within the clinic, removing bandages, cleaning wounds andapplying treatments to wounds and skin
- To apply non- complex compression bandaging
- To check and order supplies for use within the service
- To maintain clinical care records according to organisational policy
- To ensure treatment areas are prepared and stocked on a daily basis
- To assist in the maintenance of ensuring the environment is clean at all times
- To ensure communication is maintained with patients, carers and the LUC team throughout the patients attendance at the LUC ensuring a high level of customer care is delivered consistently
- To provide a high level of customer service to patients, visitors and carers presenting to the UCC
Key Responsibilities
Clinical Duties
- To assess client needs and ensure safe transfer into clinic
- To be competent to remove bandages and dressings safely and appropriately wash wounds and skin on the lower limb following instructions on the care plan
- To observe confidentiality and maintain a professional image at all times
- To ensure clinical environments for self and others are prepared and maintained according to Health and Safety and Infection Control policies in addition to local protocols.
- Training sessions, including in-service training to take every reasonable opportunity to develop, improve and maintain clinical skills and knowledge.
- Mentorship of other colleagues as appropriate to the role.
- To deliver wound and skin care with competent application of paste bandages and compression bandages following instructions on the care plan
- To report any concerns during procedures or wound observation to the registered nurse
Administrative Duties
- To provide a service to patients, families and carers attending clinic answering enquiries in a helpful or welcoming manner as required.
- To record client information on System One as appropriate.
- To work with team to facilitate ordering, distribution and maintenance of equipment.
- To work with team to facilitate continued development of a needs-led patient focussed service.
- To participate in day to day activities required to ensure smooth running of the service.
- To participate in audit/research activity as required.
- To assist the Leg Ulcer Clinic lead with appointment allocation
Personal Responsibilities
- To act in accordance with and promote the City Care values at all times
- To act as an ambassador for the Leg ulcer Clinic Service at all times
- To be committed to providing a high level of customer service and patient experience
- Maintain professional awareness and attend appropriate training as necessary
- To participate in the appraisal process and development of own Personal Development Plan .
- To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
Person Specification
Special Requirements
Desirable
Experience
Essential
- Good communication skills
- Good organisation skills
- Non judgmental attitude
- Good listening skills
Desirable
- Knowledge of managing people in difficult circumstances
Qualifications
Essential
- NVQ level 2 Health & Social Care
Desirable
- NVQ Level 3 Health & Social Care
- Any computer qualifications
- GCSE English and maths
Person Specification
Special Requirements
Desirable
Experience
Essential
- Good communication skills
- Good organisation skills
- Non judgmental attitude
- Good listening skills
Desirable
- Knowledge of managing people in difficult circumstances
Qualifications
Essential
- NVQ level 2 Health & Social Care
Desirable
- NVQ Level 3 Health & Social Care
- Any computer qualifications
- GCSE English and maths
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
