Nottingham CityCare Partnership CIC

IROS Community Support Worker

The closing date is 06 August 2025

Job summary

Integrated Respiratory and Home Oxygen Service Community Support Worker

An exciting opportunity has arisen for a Band 3 Respiratory Community Support Worker to join Nottingham CityCares Integrated Respiratory Service working 30 hours per week.

The Integrated Respiratory and Home Oxygen Service are a proactive, forward thinking and dynamic team which provides evidence-based assessment and follow up for individuals requiring urgent and routine respiratory management in the community. The team provide an acute response service alongside chronic respiratory condition management across health and social care sectors. The team are based at Aspect house but work across a variety of settings in Nottingham city.

We are looking for an enthusiastic, motivated and conscientious team member who is willing to learn and work within the established Integrated Respiratory Service. You will undertake respiratory routine clinical support in an integrated manner within the service pathway. Within the wider service you will be involved in development and support to other health care professionals.

The hours of work will between the hours of 8am and 5pm Monday to Friday.

For further information please contact Zoe Styles on 0115 8833622.

Main duties of the job

You will need to demonstrate excellent interpersonal and communication skills. You must be able to prioritize tasks and manage time effectively, also be able to work in an integrated manner and flexibly within the team and be confident in completing individual tasks.

You will need to hold a valid driving license and have access to a vehicle for this role.

Please see the attached Job Description for full details.

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

We are proud to be a forces-friendly organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and military spouses/partners. We value the unique skills and contributions you bring.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact People Services on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata for part-time (pay award pending)

Contract

Permanent

Working pattern

Part-time

Reference number

B9826-PAUC-6322

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Job description

Job responsibilities

Job Purpose

  • To work as part of the Integrated Respiratory Service, providing integrated health and social care support to patients and carers in both clinic and exercise group as well as in the home environment.
  • To undertake technical, clinical and a variety of other appropriate activities following training and demonstration of competency, delegated by the relevant profession
  • To work without direct supervision undertaking delegated tasks in order to support the team
  • To report back to the team anything that may effect or contribute to the future care of the patients or carers

Dimensions

  • To be resource aware within remit of role

Key Responsibilities

  • Assist in delivery of Pulmonary Rehabilitation sessions.
  • Assist in managing patient caseloads.
  • Addressing Health and social need.
  • Implement programs of care assessed by Health and Social Care Professionals to address peoples health and social care needs in a variety of settings
  • Contribute to the reduction of health inequalities through the delivery of agreed health promotion interventions e.g. Smoking cessation
  • Undertake regular telephone duties and be able to advise patients appropriately and escalate to a trained member of staff any concerns.

PATIENT AND PUBLIC INVOLVEMENT

  • Actively encourage comments and feedback about the services provided

QUALITY

  • Ensure that own actions help to maintain the quality of the service.
  • Maintain a professional image
  • To recognize and respond to the needs and choices of the individual when delivering care

RECORD KEEPING

  • Ensure that own record keeping meets local standards

COMMUNICATION

  • Establish and maintain communication with people about routine and daily activities, modifying communication to overcome any difficulties with people involved
  • Provide the team with accurate and timely feedback on interventions

PROFESSIONAL DEVELOPMENT

  • Contribute to own personal development and identifies own learning needs through active participation in the performance review and development process and maintaining own portfolio
  • Participate in the supervision framework as a supervisee

TEAMWORKING

  • Support effective team working within the team
  • Acts as an effective team player

SERVICE DEVELOPMENT

  • Assist in the development, ongoing review and marketing of the service
  • Assist in data collection for research and audit purposes
  • Awareness, understanding and a commitment to the pursuit of equality of opportunity in terms of service delivery and employment practice

HEALTH SAFETY AND SECURITY

  • Assist in measures which maintain standards that ensure the health safety and security of self, patients / clients and colleagues
  • Ensure that confidentiality is always protected
  • Practice in accordance with policies and guidelines for the Protection of Vulnerable Adults and Child Protection

Job description

Job responsibilities

Job Purpose

  • To work as part of the Integrated Respiratory Service, providing integrated health and social care support to patients and carers in both clinic and exercise group as well as in the home environment.
  • To undertake technical, clinical and a variety of other appropriate activities following training and demonstration of competency, delegated by the relevant profession
  • To work without direct supervision undertaking delegated tasks in order to support the team
  • To report back to the team anything that may effect or contribute to the future care of the patients or carers

Dimensions

  • To be resource aware within remit of role

Key Responsibilities

  • Assist in delivery of Pulmonary Rehabilitation sessions.
  • Assist in managing patient caseloads.
  • Addressing Health and social need.
  • Implement programs of care assessed by Health and Social Care Professionals to address peoples health and social care needs in a variety of settings
  • Contribute to the reduction of health inequalities through the delivery of agreed health promotion interventions e.g. Smoking cessation
  • Undertake regular telephone duties and be able to advise patients appropriately and escalate to a trained member of staff any concerns.

PATIENT AND PUBLIC INVOLVEMENT

  • Actively encourage comments and feedback about the services provided

QUALITY

  • Ensure that own actions help to maintain the quality of the service.
  • Maintain a professional image
  • To recognize and respond to the needs and choices of the individual when delivering care

RECORD KEEPING

  • Ensure that own record keeping meets local standards

COMMUNICATION

  • Establish and maintain communication with people about routine and daily activities, modifying communication to overcome any difficulties with people involved
  • Provide the team with accurate and timely feedback on interventions

PROFESSIONAL DEVELOPMENT

  • Contribute to own personal development and identifies own learning needs through active participation in the performance review and development process and maintaining own portfolio
  • Participate in the supervision framework as a supervisee

TEAMWORKING

  • Support effective team working within the team
  • Acts as an effective team player

SERVICE DEVELOPMENT

  • Assist in the development, ongoing review and marketing of the service
  • Assist in data collection for research and audit purposes
  • Awareness, understanding and a commitment to the pursuit of equality of opportunity in terms of service delivery and employment practice

HEALTH SAFETY AND SECURITY

  • Assist in measures which maintain standards that ensure the health safety and security of self, patients / clients and colleagues
  • Ensure that confidentiality is always protected
  • Practice in accordance with policies and guidelines for the Protection of Vulnerable Adults and Child Protection

Person Specification

Experience

Essential

  • Ability to undertake non-routine activity in responding autonomously to individual patients needs within sphere of own competence
  • Ability to work alone without direct supervision

Desirable

  • Experience of working in multidisciplinary health and/or social care team

Qualifications

Essential

  • Good standard of basic education
  • Basic IT Skills
  • NVQ Level 3 in Health & Social Care

Desirable

  • ECDL

Knowledge & Skills

Essential

  • Knowledge of patient care in health and/or social care setting
  • Awareness of need for confidentiality
  • Effective written and verbal communication skills
  • Ability to undertake practical procedures
  • Able to work both autonomously and as part of multidisciplinary team
  • Good time management/prioritisation skills
  • Uses person centred approach
  • Effective communicator
  • Reliable

Desirable

  • Ability to plan ongoing clinical activity e.g. home visits, organising appointments/assessments
  • Provide education to clients and carers under guidance of qualified member of team

Special Requirements

Essential

  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service
  • Ability to work out of hours
  • Full driving licence and the ability to travel between locations.
  • To participate in and fulfil the requirements of the Directors on-call arrangements.
Person Specification

Experience

Essential

  • Ability to undertake non-routine activity in responding autonomously to individual patients needs within sphere of own competence
  • Ability to work alone without direct supervision

Desirable

  • Experience of working in multidisciplinary health and/or social care team

Qualifications

Essential

  • Good standard of basic education
  • Basic IT Skills
  • NVQ Level 3 in Health & Social Care

Desirable

  • ECDL

Knowledge & Skills

Essential

  • Knowledge of patient care in health and/or social care setting
  • Awareness of need for confidentiality
  • Effective written and verbal communication skills
  • Ability to undertake practical procedures
  • Able to work both autonomously and as part of multidisciplinary team
  • Good time management/prioritisation skills
  • Uses person centred approach
  • Effective communicator
  • Reliable

Desirable

  • Ability to plan ongoing clinical activity e.g. home visits, organising appointments/assessments
  • Provide education to clients and carers under guidance of qualified member of team

Special Requirements

Essential

  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service
  • Ability to work out of hours
  • Full driving licence and the ability to travel between locations.
  • To participate in and fulfil the requirements of the Directors on-call arrangements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Joseph Major

joseph.major@nhs.net

01158833622

Details

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pro rata for part-time (pay award pending)

Contract

Permanent

Working pattern

Part-time

Reference number

B9826-PAUC-6322

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Supporting documents

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