Job summary
Based
with the Leg ulcer service and managed by the Tissue Viability Team we are
looking to recruit to the post of Leg Ulcer Clinic support worker on a bank
contract basis.
We are looking for an enthusiastic, motivated and conscientious
care support worker to work with the established Leg Ulcer Clinic service in
the provision of wound care to patients. We are a dynamic, developing service
and enthusiastic team providing education, advice, support and clinical care
for patients across Nottingham CityCare Leg Ulcer Clinics.
You will
be working with the leg ulcer nurses working in established leg ulcer clinics across
Nottingham City and developing skills in leg ulcer care, helping and supporting
patients about their condition. You will undertake assisting in the
coordination of clinics for leg ulcer patients. Within the wider service you
will be involved in development of your role and support to other health care
professionals.
The hours of work will be
dependent on shifts that require covering
(Clinics are held Monday and Friday no weekends). The Service hours are
8.30am 5pm or 8am 4.30 pm excluding weekends and bank holidays.
For
further information please contact Sarah Pankhurst sarah.pankhurst@nhs.net or on 07540 670180 or Dina
Walster dina.walster@nhs.net or on 07825 923835
Main duties of the job
You will need experience in providing clinical or social care, a keen interest within the field of wound care, be able to demonstrate excellent interpersonal and communication skills to support patients with a variety of issues.You must be able to prioritise tasks and manage time effectively, also be able to work flexibly within the team and be confident in completing individual tasks.
The candidate will work
alongside a registered nurse in the leg ulcer clinic where patients have first
assessments then the decision for what treatment will be appropriate.
The people who are suitable
for compression bandages then attend the clinic every week or more to have
compression bandages and dressings including a leg wash.
You will be helping during
assessments, preparing clinic the clinic room for the washing and dressing
procedures.
Patients come for the duration
of their treatment and good relationships are developed and this is important
for helping patients understand and continue with the treatment to heal the
wound.
Following healing patients
have a preventative plan to follow which they need to be taught and so patient
education is an important aspect of clinic care.
All training is provided.
Leg Ulcer Clinics are run at Mary Potter Centre, Clifton Cornerstone, Sneinton Heath Centre and Healthpoint at Top Valley. Extra hours are frequently available to cover the leave of other staff in addition to the hours.
About us
We are a
provider of NHS Community Health Services, CityCare exists to support the
health and wellbeing of all local people, working alongside other health and
care partners to achieve this. We are a value driven, people business with a
passion for excellence. Our vision and social purpose is to make a difference
everyday to the health & wellbeing of our communities and our values of
kindness, respect, trust and honesty lie at the heart of everything we do,
guiding how we work together with partners and each other to consistently
deliver high quality compassionate care. As a social enterprise we aim to add
social value by investing in the future of our local communities and helping to
make a difference in peoples lives.
CityCare value
the benefits of a diverse and inclusive workforce. We encourage applications
from candidates who identify as disabled, LGBT+ or from a Black, Asian or
Minority Ethnic (BAME) background, as they are currently under-represented
within our organisation.
We are proud to be a forces-friendly
organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and
military spouses/partners. We value the unique skills and contributions you
bring.
CityCare is an
equal opportunities employer. We are positive about employing people with
disabilities. If you require your application in a different format please
contact People Services on 0115 8839418. CityCare is committed to the
protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
To work as part of the Leg Ulcer Clinic Team providing support to patients and the team. To undertake delegated tasks and work without supervision where appropriate, reporting back to the responsible clinician.
Dimensions
To perform various clinical procedures within a clinic setting which could include, recording TPR, B/P and recording ankle brachial pressure readings
To provide wound and skin care within the clinic, removing bandages, cleaning wounds and applying treatments to wounds and skin
To apply non- complex compression bandaging
To check and order supplies for use within the service
To maintain clinical care records according to organisational policy
To ensure treatment areas are prepared and stocked on a daily basis
To assist in the maintenance of ensuring the environment is clean at all times
To ensure communication is maintained with patients, carers and the LUC team throughout the patients attendance at the LUC ensuring a high level of customer care is delivered consistently
To provide a high level of customer service to patients, visitors and carers presenting to the UCC
Key Responsibilities
Clinical Duties
- To assess client needs and ensure safe transfer into clinic
- To be competent to remove bandages and dressings safely and appropriately wash wounds and skin on the lower limb following instructions on the care plan
- To observe confidentiality and maintain a professional image at all times
- To ensure clinical environments for self and others are prepared and maintained according to Health and Safety and Infection Control policies in addition to local protocols.
- Training sessions, including in-service training to take every reasonable opportunity to develop, improve and maintain clinical skills and knowledge.
- Mentorship of other colleagues as appropriate to the role.
- To deliver wound and skin care with competent application of paste bandages and compression bandages following instructions on the care plan
- To report any concerns during procedures or wound observation to the registered nurse
Administrative Duties
- To provide a service to patients, families and carers attending clinic answering enquiries in a helpful or welcoming manner as required.
- To record client information on System One as appropriate.
- To work with team to facilitate ordering, distribution and maintenance of equipment.
- To work with team to facilitate continued development of a needs-led patient focussed service.
- To participate in day to day activities required to ensure smooth running of the service.
- To participate in audit/research activity as required.
- To assist the Leg Ulcer Clinic lead with appointment allocation
Personal Responsibilities
- To act in accordance with and promote the City Care values at all times
- To act as an ambassador for the Leg ulcer Clinic Service at all times
- To be committed to providing a high level of customer service and patient experience
- Maintain professional awareness and attend appropriate training as necessary
- To participate in the appraisal process and development of own Personal Development Plan .
- To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
Job description
Job responsibilities
Job Purpose
To work as part of the Leg Ulcer Clinic Team providing support to patients and the team. To undertake delegated tasks and work without supervision where appropriate, reporting back to the responsible clinician.
Dimensions
To perform various clinical procedures within a clinic setting which could include, recording TPR, B/P and recording ankle brachial pressure readings
To provide wound and skin care within the clinic, removing bandages, cleaning wounds and applying treatments to wounds and skin
To apply non- complex compression bandaging
To check and order supplies for use within the service
To maintain clinical care records according to organisational policy
To ensure treatment areas are prepared and stocked on a daily basis
To assist in the maintenance of ensuring the environment is clean at all times
To ensure communication is maintained with patients, carers and the LUC team throughout the patients attendance at the LUC ensuring a high level of customer care is delivered consistently
To provide a high level of customer service to patients, visitors and carers presenting to the UCC
Key Responsibilities
Clinical Duties
- To assess client needs and ensure safe transfer into clinic
- To be competent to remove bandages and dressings safely and appropriately wash wounds and skin on the lower limb following instructions on the care plan
- To observe confidentiality and maintain a professional image at all times
- To ensure clinical environments for self and others are prepared and maintained according to Health and Safety and Infection Control policies in addition to local protocols.
- Training sessions, including in-service training to take every reasonable opportunity to develop, improve and maintain clinical skills and knowledge.
- Mentorship of other colleagues as appropriate to the role.
- To deliver wound and skin care with competent application of paste bandages and compression bandages following instructions on the care plan
- To report any concerns during procedures or wound observation to the registered nurse
Administrative Duties
- To provide a service to patients, families and carers attending clinic answering enquiries in a helpful or welcoming manner as required.
- To record client information on System One as appropriate.
- To work with team to facilitate ordering, distribution and maintenance of equipment.
- To work with team to facilitate continued development of a needs-led patient focussed service.
- To participate in day to day activities required to ensure smooth running of the service.
- To participate in audit/research activity as required.
- To assist the Leg Ulcer Clinic lead with appointment allocation
Personal Responsibilities
- To act in accordance with and promote the City Care values at all times
- To act as an ambassador for the Leg ulcer Clinic Service at all times
- To be committed to providing a high level of customer service and patient experience
- Maintain professional awareness and attend appropriate training as necessary
- To participate in the appraisal process and development of own Personal Development Plan .
- To liaise with other Agencies as appropriate to ensure comprehensive and collaborative care for service users.
Person Specification
Experience
Essential
- Evidence of current clinical experience relative to this post
- Evidence of good organisational and time management skills
- Evidence in areas involving direct patient/professional interface
- Evidence of providing a high level of customer care
- Ability to work alone at times
Desirable
- Previous experience of working in health in primary or secondary care
- Evidence of previous experience of wound care
- Evidence of previous experience of recording base line observations (blood pressure, pulse, respiration, temperatures)
Qualifications
Essential
- NVQ qualification in care and willingness to undertake further training
- Equivalent qualification
- Basic IT skills Good standard of basic education
Desirable
Knowledge and Skills
Essential
- Able to use internet as an information resource, including
- searching for information
- Awareness of need for confidentiality
- Ability to undertake practical procedures
- Effective written and verbal communication skills
- Good time management/prioritisation skills
- Uses person centred approach
- Effective communicator
- Reliable
Desirable
- GCSE or equivalent in English and Maths
Special Requirements
Essential
- Ability to be flexible over hours of working within contracted hours to meet the needs of the service
- Ability to work effectively within a multi-disciplinary team
- Able to fulfil physical demands of the post,this will involve moving and handling, fine motor skills are required for clinical activities
- Proof of vaccination & immunisation status in accordance to Department of Health guidelines
Person Specification
Experience
Essential
- Evidence of current clinical experience relative to this post
- Evidence of good organisational and time management skills
- Evidence in areas involving direct patient/professional interface
- Evidence of providing a high level of customer care
- Ability to work alone at times
Desirable
- Previous experience of working in health in primary or secondary care
- Evidence of previous experience of wound care
- Evidence of previous experience of recording base line observations (blood pressure, pulse, respiration, temperatures)
Qualifications
Essential
- NVQ qualification in care and willingness to undertake further training
- Equivalent qualification
- Basic IT skills Good standard of basic education
Desirable
Knowledge and Skills
Essential
- Able to use internet as an information resource, including
- searching for information
- Awareness of need for confidentiality
- Ability to undertake practical procedures
- Effective written and verbal communication skills
- Good time management/prioritisation skills
- Uses person centred approach
- Effective communicator
- Reliable
Desirable
- GCSE or equivalent in English and Maths
Special Requirements
Essential
- Ability to be flexible over hours of working within contracted hours to meet the needs of the service
- Ability to work effectively within a multi-disciplinary team
- Able to fulfil physical demands of the post,this will involve moving and handling, fine motor skills are required for clinical activities
- Proof of vaccination & immunisation status in accordance to Department of Health guidelines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
