Nottingham CityCare Partnership CIC

Continuing Care Case Manager

Information:

This job is now closed

Job summary

Are you a Nurse, Physio or OT with an interest and experience of working with people with a Learning Disability?

The Continuing Care Service for Greater Nottingham is looking for an experienced Nurse or Allied Health Professional to join the team as a Band 7 Continuing Care Case Manager.

The Continuing Care Case Manger will be active in the implementation of new ways of working and commission of health care packages at home and other community settings to prevent hospital admissions. In addition, they will help facilitate early discharge from hospital and prevent re admissions.

You will be required to commission a high standard of care for adults with complex health needs, life threatening or chronic illness including which include learning disability/and or mental health for continuing care needs.

You will be responsible for negotiating effective care packages with adults and their families/carers, which will meet the requirements of the individual.

You will also be required to implement and assist in the coordination of multi-agency packages of care with health, social care and education and support the continuing care assessor in day-to-day management of the service.

The Continuing Care Case manager will ensure that the health care needs of adults and families eligible for Continuing Healthcare are identified and met in accordance with the National Framework for NHS Continuing Healthcare and Funded Nursing Care (July 2022)

Main duties of the job

The Continuing Care Case Manger will be expected to work within the Continuing Care team to ensure that identified complex cases are managed appropriately using expert knowledge and autonomous decision making skills.

Working in partnership with patients, carers, GPs, case agencies, consultants, other health professionals and social care as appropriate, you will be expected to assess and review complex care packages to ensure they continue to meet on-going clinical needs.

You will lead and participate in Multidisciplinary Team meetings to ensure adequate outcomes of patient care packages and provide specialist clinical advice to the Triage panel for all patients accessing the Continuing Care service.

The role will include case management of adults assessed eligible for Continuing Care.

You will engage in clinical supervision and provide professional support and advice to colleagues and senior managers with the organisation.

For more information please contact Sharon Morgan or Dawn Browning on 0115 8834720

About us

We are a provider of NHS Community Health Services, CityCare exists to support the health and wellbeing of all local people, working alongside other health and care partners to achieve this. We are a value driven, people business with a passion for excellence. Our vision and social purpose is to make a difference everyday to the health & wellbeing of our communities and our values of kindness, respect, trust and honesty lie at the heart of everything we do, guiding how we work together with partners and each other to consistently deliver high quality compassionate care. As a social enterprise we aim to add social value by investing in the future of our local communities and helping to make a difference in peoples lives.

CityCare value the benefits of a diverse and inclusive workforce. We encourage applications from candidates who identify as disabled, LGBT+ or from a Black, Asian or Minority Ethnic (BAME) background, as they are currently under-represented within our organisation.

CityCare is an equal opportunities employer. We are positive about employing people with disabilities. If you require your application in a different format please contact Human Resources on 0115 8839418. CityCare is committed to the protection of vulnerable adults and children.

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PANG-6055

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Job description

Job responsibilities

Job Purpose

  • To be responsible for planning, managing and co-ordinating the care of people eligible for Continuing HealthCare and jointly funded care packages with Learning disability needs within a defined caseload.
  • To delegate case loads and workloads to Continuing Care Nurse Coordinators
  • To make best use of Continuing Care Departments resources and ensure that care packages are clinically appropriate.
  • Work collaboratively across primary, secondary, social care and the voluntary sector to establish a whole systems approach to managing health and social care for the designated patient group.
  • To ensure the Continuing Care Framework is followed and that care packages are clinically appropriate.
  • To participate in on going professional development and clinical supervision for themselves and for other nurses within the team, including clinical supervision, via 1:1, objective setting, coaching and mentoring.

Dimensions

  • Managing an active caseload of approximately 50 80 patients from the registered population who receive funding for complex care packages.
  • Reviewing high cost care packages, ensuring that care is delivered in the most cost effective way using internal and external resources available.
  • Networking and liaising with GP Practices and a variety of professionals across health and social care boundaries, statutory and voluntary organisations, patients and carers.
  • Spending a minimum of 75% of time on clinical activity.
  • To supervise Band 6 Continuing Care Nurse Coordinators within the Continuing Care Team providing specialist advice.

Key Responsibilities

Clinical

  • To work within the Continuing Care team ensuring that identified complex cases are managed appropriately.
  • Using expert knowledge and autonomous decision making skills, manage a caseload of patients in the defined client group.
  • Comprehensively assess, review and evaluate the needs of both patients and their carers for patients eligible for Continuing Healthcare.
  • Work in partnership with patients, carers, GPs, case agencies, consultants, other health professionals and social care as appropriate to ensure complex care packages continue to meet on-going clinical needs.
  • To manage and delegate appropriately clinical caseloads whilst overseeing their clinical safety.
  • To train, supervise and manage junior members of the team. This will include the use of formal appraisal documentation.
  • To ensure that effective care provision is researched and auditable.
  • To lead and participate in MultiDisciplinary Team meetings to ensure adequate outcomes of patient care packages.
  • To deputise for Service Head in attending Joint Continuing Care Panel in providing specialist clinical advice for the eligibility for Continuing Healthcare.
  • To provide specialist clinical advice to the Triage panel for all patients accessing the Continuing Care service.
  • To be responsible for the promotion of best practice that ensures the health, safety and security of self, patients and colleagues in accordance with the policies, procedures and guidelines of the PCT.
  • Practise in accordance with the procedures and guidelines for the Protection of Vulnerable Adults and Child Protection.
  • Ensure that confidentially is protected at all times.
  • Any other duties that may be reasonably required.

Professional

  • Actively engage in Clinical and managerial supervision.
  • Maintain a personal development plan and professional portfolio.
  • Participate in the PRD review process to identify training and development needs.
  • Remain updated and ensure that clinical practice is evidence based.

Leadership

  • Establish clinical credibility to influence professional and organisational boundaries, acting as a role model for clinical excellence.
  • Work collaboratively and in partnership with other practitioners to lead developments in professional practice ensuring that care practices, delivery and service development are evidence based.
  • Take an active leading role in the development, implementation and evaluation of protocols and policies consistent with National Standards and research evidence, to support the development of community nursing.
  • Initiate the interpretation of research findings, national and local policy, assessing the implications for the profession in collaboration with service managers.
  • Encourage and support innovation, extensive networking, mentorship to professionals, exploration of new ways of working and sharing of expertise.
  • Provide professional support and advice to colleagues and senior managers within the organisation.
  • Contribute to the workforce and local delivery planning processes.
  • Advise on professional standards and contribute to the Clinical Governance of the organisation.
  • Demonstrate and promote advanced clinical skills to ensure patients and carers receive the best possible care and outcomes through clinically effective practice across the community nursing service.
  • Share expertise with the inter-professional team to promote the development of nurses and the nursing profession.
  • Actively participate in the development of teaching and communication strategies, addressing the learning needs of colleagues, patients and carers.

Research and Development

  • Continually evaluate and audit the quality and effectiveness of the practice of self and others, selecting and applying a wide range of valid and reliable approaches and methods that are appropriate to needs and context.
  • Contribute to the wider development of practice by participating in research, audit, local and national presentations, networks and publications by attending national implementation workshops with the Department of Health and other national agencies e.g. Staying in Control.
  • Assist in the development, implementation and evaluation of educational programmes for primary care workers to provide the necessary knowledge and skills for effective management of ling term conditions.
  • Participate in the future training of health students and staff and other professional groups.

Job description

Job responsibilities

Job Purpose

  • To be responsible for planning, managing and co-ordinating the care of people eligible for Continuing HealthCare and jointly funded care packages with Learning disability needs within a defined caseload.
  • To delegate case loads and workloads to Continuing Care Nurse Coordinators
  • To make best use of Continuing Care Departments resources and ensure that care packages are clinically appropriate.
  • Work collaboratively across primary, secondary, social care and the voluntary sector to establish a whole systems approach to managing health and social care for the designated patient group.
  • To ensure the Continuing Care Framework is followed and that care packages are clinically appropriate.
  • To participate in on going professional development and clinical supervision for themselves and for other nurses within the team, including clinical supervision, via 1:1, objective setting, coaching and mentoring.

Dimensions

  • Managing an active caseload of approximately 50 80 patients from the registered population who receive funding for complex care packages.
  • Reviewing high cost care packages, ensuring that care is delivered in the most cost effective way using internal and external resources available.
  • Networking and liaising with GP Practices and a variety of professionals across health and social care boundaries, statutory and voluntary organisations, patients and carers.
  • Spending a minimum of 75% of time on clinical activity.
  • To supervise Band 6 Continuing Care Nurse Coordinators within the Continuing Care Team providing specialist advice.

Key Responsibilities

Clinical

  • To work within the Continuing Care team ensuring that identified complex cases are managed appropriately.
  • Using expert knowledge and autonomous decision making skills, manage a caseload of patients in the defined client group.
  • Comprehensively assess, review and evaluate the needs of both patients and their carers for patients eligible for Continuing Healthcare.
  • Work in partnership with patients, carers, GPs, case agencies, consultants, other health professionals and social care as appropriate to ensure complex care packages continue to meet on-going clinical needs.
  • To manage and delegate appropriately clinical caseloads whilst overseeing their clinical safety.
  • To train, supervise and manage junior members of the team. This will include the use of formal appraisal documentation.
  • To ensure that effective care provision is researched and auditable.
  • To lead and participate in MultiDisciplinary Team meetings to ensure adequate outcomes of patient care packages.
  • To deputise for Service Head in attending Joint Continuing Care Panel in providing specialist clinical advice for the eligibility for Continuing Healthcare.
  • To provide specialist clinical advice to the Triage panel for all patients accessing the Continuing Care service.
  • To be responsible for the promotion of best practice that ensures the health, safety and security of self, patients and colleagues in accordance with the policies, procedures and guidelines of the PCT.
  • Practise in accordance with the procedures and guidelines for the Protection of Vulnerable Adults and Child Protection.
  • Ensure that confidentially is protected at all times.
  • Any other duties that may be reasonably required.

Professional

  • Actively engage in Clinical and managerial supervision.
  • Maintain a personal development plan and professional portfolio.
  • Participate in the PRD review process to identify training and development needs.
  • Remain updated and ensure that clinical practice is evidence based.

Leadership

  • Establish clinical credibility to influence professional and organisational boundaries, acting as a role model for clinical excellence.
  • Work collaboratively and in partnership with other practitioners to lead developments in professional practice ensuring that care practices, delivery and service development are evidence based.
  • Take an active leading role in the development, implementation and evaluation of protocols and policies consistent with National Standards and research evidence, to support the development of community nursing.
  • Initiate the interpretation of research findings, national and local policy, assessing the implications for the profession in collaboration with service managers.
  • Encourage and support innovation, extensive networking, mentorship to professionals, exploration of new ways of working and sharing of expertise.
  • Provide professional support and advice to colleagues and senior managers within the organisation.
  • Contribute to the workforce and local delivery planning processes.
  • Advise on professional standards and contribute to the Clinical Governance of the organisation.
  • Demonstrate and promote advanced clinical skills to ensure patients and carers receive the best possible care and outcomes through clinically effective practice across the community nursing service.
  • Share expertise with the inter-professional team to promote the development of nurses and the nursing profession.
  • Actively participate in the development of teaching and communication strategies, addressing the learning needs of colleagues, patients and carers.

Research and Development

  • Continually evaluate and audit the quality and effectiveness of the practice of self and others, selecting and applying a wide range of valid and reliable approaches and methods that are appropriate to needs and context.
  • Contribute to the wider development of practice by participating in research, audit, local and national presentations, networks and publications by attending national implementation workshops with the Department of Health and other national agencies e.g. Staying in Control.
  • Assist in the development, implementation and evaluation of educational programmes for primary care workers to provide the necessary knowledge and skills for effective management of ling term conditions.
  • Participate in the future training of health students and staff and other professional groups.

Person Specification

Special Requirements

Essential

  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service
  • Full driving licence and the ability to travel between locations.

Qualifications

Essential

  • 1st level NMC Registered Nurse Learning Disability OR Allied Health Professional (registered) with evidence of significant LD experience
  • Degree Qualification or evidence of being able to study at degree level.
  • Evidence of relevant post registration study/qualification

Desirable

  • Significant experience of successfully operating in a politically sensitive environment
  • Evidence of continued professional development

Experience

Essential

  • Minimum of 5 years post registration experience as a Registered Nurse OR Registered Health Professional
  • Evidence of assessing and coordinating Continuing Care assessments
  • Evidence of teaching and assessing in clinical knowledge
  • Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively
  • Evidence of leading/managing a team
  • Evidence of effective team working
  • Experience of working between primary and secondary care settings
  • Evidence of working in partnership and collaboration with other professionals/organisations
  • Evidence in implementing change to promote high quality health outcomes

Desirable

  • Community based or primary care experience
  • Evidence of innovative practice
  • Evidence of case management
  • Evidence of managing care at the end of life
  • Evidence of supporting self-managed care
  • Evidence of participation in research/audit activity

Knowledge and skills

Essential

  • Understanding of local and national priorities in relation to eligibility for Continuing Care
  • Organisational skills
  • Evidence of ability to communicate both verbally and in writing at all levels in multi-disciplinary forums and with users and carers
  • Experience of teaching and dissemination of knowledge to enhance the skills of others
  • Evidence of using IT systems
  • Evidence of leadership experience or qualification
  • Evidence of working with Safeguarding and vulnerable adults
Person Specification

Special Requirements

Essential

  • Ability to be flexible over hours worked within contracted hours to meet the needs of the service
  • Full driving licence and the ability to travel between locations.

Qualifications

Essential

  • 1st level NMC Registered Nurse Learning Disability OR Allied Health Professional (registered) with evidence of significant LD experience
  • Degree Qualification or evidence of being able to study at degree level.
  • Evidence of relevant post registration study/qualification

Desirable

  • Significant experience of successfully operating in a politically sensitive environment
  • Evidence of continued professional development

Experience

Essential

  • Minimum of 5 years post registration experience as a Registered Nurse OR Registered Health Professional
  • Evidence of assessing and coordinating Continuing Care assessments
  • Evidence of teaching and assessing in clinical knowledge
  • Evidence of ability to direct and co-ordinate programmes of care working autonomously and collaboratively
  • Evidence of leading/managing a team
  • Evidence of effective team working
  • Experience of working between primary and secondary care settings
  • Evidence of working in partnership and collaboration with other professionals/organisations
  • Evidence in implementing change to promote high quality health outcomes

Desirable

  • Community based or primary care experience
  • Evidence of innovative practice
  • Evidence of case management
  • Evidence of managing care at the end of life
  • Evidence of supporting self-managed care
  • Evidence of participation in research/audit activity

Knowledge and skills

Essential

  • Understanding of local and national priorities in relation to eligibility for Continuing Care
  • Organisational skills
  • Evidence of ability to communicate both verbally and in writing at all levels in multi-disciplinary forums and with users and carers
  • Experience of teaching and dissemination of knowledge to enhance the skills of others
  • Evidence of using IT systems
  • Evidence of leadership experience or qualification
  • Evidence of working with Safeguarding and vulnerable adults

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Nottingham CityCare Partnership CIC

Address

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Employer's website

https://www.nottinghamcitycare.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Continuing Care

Sharon Morgan

Sharon.morgan17@nhs.net

01158834720

Details

Date posted

14 June 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time

Reference number

B9826-PANG-6055

Job locations

Aspect House, Aspect Business Park

26 Bennerley Road

Bulwell

Nottinghamshire

NG6 8WR


Supporting documents

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