Job summary
An exciting opportunity has arisen for a part time Band 3 Administrator to join Nottingham CityCares Bone Health Service at Bulwell Riverside. The team operate Monday- Friday, 8am- 4pm and this post will be for 22.5 hours.
The Bone Health Service aims to be a proactive, forward thinking, and dynamic service which provides evidence-based assessment and follow up for individuals requiring ongoing Osteoporosis management in the community and those who are at risk of frailty fractures.
We are looking for an enthusiastic, motivated, and conscientious team member who is willing to learn and work within a growing community Service.
For further information please do not hesitate contact Kate Warman Clinical Service Manager on 07825906723, 0115 8834766 or email k.warman@nhs.net.
Main duties of the job
The post holder
will provide comprehensive clerical
support for the day-to-day administration of the Bone Health Service.
About us
We are a
provider of NHS Community Health Services, CityCare exists to support the
health and wellbeing of all local people, working alongside other health and
care partners to achieve this. We are a value driven, people business with a
passion for excellence. Our vision and social purpose is to make a difference
everyday to the health & wellbeing of our communities and our values of
kindness, respect, trust and honesty lie at the heart of everything we do,
guiding how we work together with partners and each other to consistently
deliver high quality compassionate care. As a social enterprise we aim to add
social value by investing in the future of our local communities and helping to
make a difference in peoples lives.
CityCare value
the benefits of a diverse and inclusive workforce. We encourage applications
from candidates who identify as disabled, LGBT+ or from a Black, Asian or
Minority Ethnic (BAME) background, as they are currently under-represented
within our organisation.
We are proud to be a forces-friendly
organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and
military spouses/partners. We value the unique skills and contributions you
bring.
CityCare is an
equal opportunities employer. We are positive about employing people with
disabilities. If you require your application in a different format please
contact People Services on 0115 8839418. CityCare is committed to the
protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
- To provide comprehensive clerical support for the day-to-day administration of the Bone Health Service.
- Work effectively as part of a busy team covering for other team members as and when appropriate.
Dimensions
- Ensure team members are aware of any new information for cover arrangements.
- To actively participate in mandatory and team-specifictraining.
Key Responsibilities
- To provide full administrative support to the Bone Health team on a day-to-day basis.
- To have accurate typing/inputting skills when using the electronic patient record (SystmOne).
- To be a point of contact for tracking staff during office hours and at the end of their workingday.
- To update and maintain Health and Safety records including lone worker information for staff members.
- To have a good working knowledge and experience of Microsoft Office in particular Microsoft Word to produce letters and other word-processed documents.
- To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding. To record telephone messages in writing and act promptly if urgent responses are needed.
- To accurately collate and input data and produce statistics as and when required.
- To maintain diaries, make appointments, action tasks and support clinical staff.
- To take minutes/ notes of meetings as and when required, including preparation and distribution of agenda and minutes.
- To undertake general office procedures including photocopying, filing and the distribution of mail as required.
- To provide administration support for the recruitment process as and when required.
- To work effectively as part of a team to provide cover for other administration staff when required.
- When required to order stock and non-stock equipment via the Supplies Department and to maintain stock levels of stationary.
- To be customer focused on behalf of the service and ensure that the reception people aregiven is welcoming and helpful.
- To maintain strict confidentiality in all aspects of work in line with policies and the Data Protection Act.
- To plan and organise work using own initiative within set departmental parameters.
- To undertake any additional duties as appropriate.
Job description
Job responsibilities
Job Purpose
- To provide comprehensive clerical support for the day-to-day administration of the Bone Health Service.
- Work effectively as part of a busy team covering for other team members as and when appropriate.
Dimensions
- Ensure team members are aware of any new information for cover arrangements.
- To actively participate in mandatory and team-specifictraining.
Key Responsibilities
- To provide full administrative support to the Bone Health team on a day-to-day basis.
- To have accurate typing/inputting skills when using the electronic patient record (SystmOne).
- To be a point of contact for tracking staff during office hours and at the end of their workingday.
- To update and maintain Health and Safety records including lone worker information for staff members.
- To have a good working knowledge and experience of Microsoft Office in particular Microsoft Word to produce letters and other word-processed documents.
- To be responsible for answering and fielding telephone calls appropriately from a wide variety of sources where there may be barriers to understanding. To record telephone messages in writing and act promptly if urgent responses are needed.
- To accurately collate and input data and produce statistics as and when required.
- To maintain diaries, make appointments, action tasks and support clinical staff.
- To take minutes/ notes of meetings as and when required, including preparation and distribution of agenda and minutes.
- To undertake general office procedures including photocopying, filing and the distribution of mail as required.
- To provide administration support for the recruitment process as and when required.
- To work effectively as part of a team to provide cover for other administration staff when required.
- When required to order stock and non-stock equipment via the Supplies Department and to maintain stock levels of stationary.
- To be customer focused on behalf of the service and ensure that the reception people aregiven is welcoming and helpful.
- To maintain strict confidentiality in all aspects of work in line with policies and the Data Protection Act.
- To plan and organise work using own initiative within set departmental parameters.
- To undertake any additional duties as appropriate.
Person Specification
Experience
Essential
- Experience of customer services/reception.
Desirable
- Previous NHS experience within a community setting.
- Experience of producing documents and reports.
- Previous experience of data inputting.
- Minute taking.
Qualifications
Essential
- Good standard of general education including GCSE English (or equivalent level of qualification)
Desirable
- Evidence of further development/learning
Knowledge and skills
Essential
- Demonstrate the ability to prioritise workload to meet deadlines.
- Demonstrate an understanding of the importance of effective team working.
- Demonstrate an understanding of the importance of confidentially.
- High level of communication skills- both written and verbal.
- Problem solving skills.
- Able to work on own initiative.
Desirable
- Some knowledge of using analytical skills to improve practice or service.
- Proficient in the use of Microsoft Office, such as Word, Excel, Outlook and Calendars.
Person Specification
Experience
Essential
- Experience of customer services/reception.
Desirable
- Previous NHS experience within a community setting.
- Experience of producing documents and reports.
- Previous experience of data inputting.
- Minute taking.
Qualifications
Essential
- Good standard of general education including GCSE English (or equivalent level of qualification)
Desirable
- Evidence of further development/learning
Knowledge and skills
Essential
- Demonstrate the ability to prioritise workload to meet deadlines.
- Demonstrate an understanding of the importance of effective team working.
- Demonstrate an understanding of the importance of confidentially.
- High level of communication skills- both written and verbal.
- Problem solving skills.
- Able to work on own initiative.
Desirable
- Some knowledge of using analytical skills to improve practice or service.
- Proficient in the use of Microsoft Office, such as Word, Excel, Outlook and Calendars.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
