Job summary
We are seeking a highly skilled and motivated Senior Staff Nurse (SSN) to join our Virtual Ward team. This is a dynamic and rewarding role that offers the opportunity to work at the interface of community and secondary care, managing acutely unwell patients with complex needs. The SSN will be instrumental in delivering safe, effective, and person-centred care to patients who would otherwise require hospital admission.
The post holder will work closely with the other members of the VW team (ACP, B7 nurses and physio, B6 nurses and APs) and also with the Urgent Community Response (UCR) team, and a wide range of multidisciplinary professionals across the Integrated Care System (ICS). The role involves clinical decision-making, advanced assessment and diagnostic skills, and the ability to manage risk in complex and unpredictable situations.
This is a full-time position, with the service operating on a rota basis from 8am to 8pm, seven days a week. The SSN will be expected to work flexibly across various pathways, including frailty, respiratory, palliative, and long-term conditions, ensuring a robust and responsive service offer.
Main duties of the job
As an Senior Staff Nurse you will play a crucial role in delivering acute care to patients in their own homes through our Virtual Ward service. You will work autonomously and collaboratively across primary, community, and secondary care settings to manage patients with complex and acute conditions, helping to prevent hospital admissions and support early discharge.
Your responsibilities will include:
Triaging referrals to the Virtual Ward Hub
Conducting comprehensive assessments, physical examinations, and diagnostic investigations.
Managing acute and long-term conditions, including frailty, respiratory illness, and palliative care needs.
Liaising with GPs, pharmacists, district nurses, social workers, and specialty teams across the Integrated Care System (ICS).
Supporting seamless care transitions between acute and community settings.
Contributing to the development of virtual ward pathways and service redesign.
Participating in departmental meetings and representing the service as required.
Supporting the development of colleagues and students through teaching, supervision, and mentorship.
Promoting a culture of learning and reflective practice.
This role offers a unique opportunity to work flexibly across key services including frailty, respiratory, palliative, and community care, while contributing to the transformation of acute care delivery in Nottingham City
About us
We are a
provider of NHS Community Health Services, CityCare exists to support the
health and wellbeing of all local people, working alongside other health and
care partners to achieve this. We are a value driven, people business with a
passion for excellence. Our vision and social purpose is to make a difference
everyday to the health & wellbeing of our communities and our values of
kindness, respect, trust and honesty lie at the heart of everything we do,
guiding how we work together with partners and each other to consistently
deliver high quality compassionate care. As a social enterprise we aim to add
social value by investing in the future of our local communities and helping to
make a difference in peoples lives.
CityCare value
the benefits of a diverse and inclusive workforce. We encourage applications
from candidates who identify as disabled, LGBT+ or from a Black, Asian or
Minority Ethnic (BAME) background, as they are currently under-represented
within our organisation.
We are proud to be a forces-friendly
organisation and are dedicated to supporting Veterans, Service Leavers, Reservists, and
military spouses/partners. We value the unique skills and contributions you
bring.
CityCare is an
equal opportunities employer. We are positive about employing people with
disabilities. If you require your application in a different format please
contact People Services on 0115 8839418. CityCare is committed to the
protection of vulnerable adults and children.
Job description
Job responsibilities
Job Purpose
Virtual wards support patients, who would otherwise be in hospital, to receive the acute care, remote monitoring, and treatment they need in their own home or usual place of residence. Virtual wards provide acute clinical care at home for a short duration (up to 14 days) as an alternative to care in hospital
Planning, co-ordinating and delivering care as appropriate per the daily MDT, initiate and manage medical and nursing care interventions, lead care and co-ordinate partner agencies and stakeholders.
To provide high quality holistic evidence-based care to patients / service users that is responsive, effective and efficient in line with the virtual ward model
To facilitate and support timely assessment, treatment and effective discharge from the virtual ward and prevent inappropriate admissions by supporting patients / clients to remain as independent as possible and maintain or improve their level of function and quality of life
The Virtual Ward core hours are 08.00 20.00 over 7 days.
Role Context
To provide appropriate and effective care management through the virtual ward pathway unnecessary hospital admission from the Community managing the active caseload and providing necessary oversight and support
To holistically assess the needs of patients and carers, plan, implement and evaluate nursing care interventions.
Embrace multi professional and partnership working to facilitate co-ordination, promotion of optimum health and social outcomes independence and self-care.
Undertake virtual monitoring and escalate concerns to the daily MDT.
Will be responsible for holistic assessments, implementation of care, overall co-ordination of self-care management or care management.
Take responsibility for leading the shift on a regular basis
Key Responsibilities
Key Accountabilities
To focus on people who would otherwise face unnecessarily prolonged hospital stays or inappropriate admission to acute inpatient care, long term residential care or continuing NHS in-patient care.
To deliver high quality care to patients / service user on the community virtual ward
To assess, plan and implement treatment programmes and take responsibility to ensure this is evaluated and amended as appropriate.
To take lead with patient / service user management under direction of Advanced Clinical Practitioners/ acute consultants and lead clinicians .
To provide education and advice service to patients / service users promoting independence and self-management techniques.
To work at all times within the Codes of Professional Conduct.
To encourage and promote flexibility and innovation within the team to meet the needs of the caseload population.
To facilitate Public Health Initiatives by educating patient / service user on their health and well-being to promote independence whilst on the virtual ward.
To lead and co-ordinate timely discharge from the virtual ward and prevent inappropriate hospital admissions.
To act as Role Model to all team members.
Maintain accurate and contemporaneous documentation to ensure timely, effective communication and data collection.
Ensure that patient / service user documentation clearly demonstrates the organisational Guidelines for Records and Record Keeping.
Be personally accountable for maintaining skills, knowledge and competence in the use of SystmOne
Be aware of the Data Protection Act to ensure appropriate action is taken to always ensure confidentiality and the protection of patient / service user identifiable information.
The post holder must ensure that caring with compassion is at the core of their practice. The post holder will act as a role model and will utilise their leadership skills to ensure that all staff treat patients in a compassionate manner demonstrating respect for their individual needs, privacy, and dignity
Champion the roles and values of the virtual ward at all levels of the organisation and to a variety of health and social care professionals.
Self-evaluate practice to ensure evidence-based care.
Contribute to the wider development of practice by participating in research, audit, local and national presentations, networks, and publications.
Educate and empower patients, carers, and care home staff to identify deterioration in condition and provide them with the necessary knowledge and skills to make informed choices to safely manage their condition.
Develop robust care plans with patients and carers to assist in the management of their condition and promote independence whilst on the virtual ward.
Participate in the future training of health students and staff and other professional groups.
COMMUNICATION
Effectively communicate with the daily MDT, virtual ward colleagues, wider Integrated Teams, patients, and carers to ensure that the patients needs are identified, addressed, and appropriate information and advice is provided on discharge from the virtual ward.
Facilitate effective communication between Primary, Secondary, Community, Social Care and Voluntary settings to promote best possible outcomes.
Maintain high standards of documentation in line with NMC and trust policies and procedures.
Ensure the implementation of the Virtual Ward concept for management of the most complex patients within the community.
PERSONAL, PROFESSIONAL DEVELOPMENT
Actively engage in clinical supervision and mentorship
Maintain a personal development plan and professional portfolio.
Maintains professional development, encompassing mandatory requirements.
Ensure revalidation is maintained.
HEALTH, SAFETY AND SECURITY
To be responsible for the promotion of best practice that ensures the health, safety and security of self, patients, and colleagues in accordance with the policies, procedures, and guidelines of the trust.
Practice in accordance with the procedures and guidelines for the protection of vulnerable adults and child protection.
Ensure that confidentiality is protected at all times in accordance with data protection.
Job description
Job responsibilities
Job Purpose
Virtual wards support patients, who would otherwise be in hospital, to receive the acute care, remote monitoring, and treatment they need in their own home or usual place of residence. Virtual wards provide acute clinical care at home for a short duration (up to 14 days) as an alternative to care in hospital
Planning, co-ordinating and delivering care as appropriate per the daily MDT, initiate and manage medical and nursing care interventions, lead care and co-ordinate partner agencies and stakeholders.
To provide high quality holistic evidence-based care to patients / service users that is responsive, effective and efficient in line with the virtual ward model
To facilitate and support timely assessment, treatment and effective discharge from the virtual ward and prevent inappropriate admissions by supporting patients / clients to remain as independent as possible and maintain or improve their level of function and quality of life
The Virtual Ward core hours are 08.00 20.00 over 7 days.
Role Context
To provide appropriate and effective care management through the virtual ward pathway unnecessary hospital admission from the Community managing the active caseload and providing necessary oversight and support
To holistically assess the needs of patients and carers, plan, implement and evaluate nursing care interventions.
Embrace multi professional and partnership working to facilitate co-ordination, promotion of optimum health and social outcomes independence and self-care.
Undertake virtual monitoring and escalate concerns to the daily MDT.
Will be responsible for holistic assessments, implementation of care, overall co-ordination of self-care management or care management.
Take responsibility for leading the shift on a regular basis
Key Responsibilities
Key Accountabilities
To focus on people who would otherwise face unnecessarily prolonged hospital stays or inappropriate admission to acute inpatient care, long term residential care or continuing NHS in-patient care.
To deliver high quality care to patients / service user on the community virtual ward
To assess, plan and implement treatment programmes and take responsibility to ensure this is evaluated and amended as appropriate.
To take lead with patient / service user management under direction of Advanced Clinical Practitioners/ acute consultants and lead clinicians .
To provide education and advice service to patients / service users promoting independence and self-management techniques.
To work at all times within the Codes of Professional Conduct.
To encourage and promote flexibility and innovation within the team to meet the needs of the caseload population.
To facilitate Public Health Initiatives by educating patient / service user on their health and well-being to promote independence whilst on the virtual ward.
To lead and co-ordinate timely discharge from the virtual ward and prevent inappropriate hospital admissions.
To act as Role Model to all team members.
Maintain accurate and contemporaneous documentation to ensure timely, effective communication and data collection.
Ensure that patient / service user documentation clearly demonstrates the organisational Guidelines for Records and Record Keeping.
Be personally accountable for maintaining skills, knowledge and competence in the use of SystmOne
Be aware of the Data Protection Act to ensure appropriate action is taken to always ensure confidentiality and the protection of patient / service user identifiable information.
The post holder must ensure that caring with compassion is at the core of their practice. The post holder will act as a role model and will utilise their leadership skills to ensure that all staff treat patients in a compassionate manner demonstrating respect for their individual needs, privacy, and dignity
Champion the roles and values of the virtual ward at all levels of the organisation and to a variety of health and social care professionals.
Self-evaluate practice to ensure evidence-based care.
Contribute to the wider development of practice by participating in research, audit, local and national presentations, networks, and publications.
Educate and empower patients, carers, and care home staff to identify deterioration in condition and provide them with the necessary knowledge and skills to make informed choices to safely manage their condition.
Develop robust care plans with patients and carers to assist in the management of their condition and promote independence whilst on the virtual ward.
Participate in the future training of health students and staff and other professional groups.
COMMUNICATION
Effectively communicate with the daily MDT, virtual ward colleagues, wider Integrated Teams, patients, and carers to ensure that the patients needs are identified, addressed, and appropriate information and advice is provided on discharge from the virtual ward.
Facilitate effective communication between Primary, Secondary, Community, Social Care and Voluntary settings to promote best possible outcomes.
Maintain high standards of documentation in line with NMC and trust policies and procedures.
Ensure the implementation of the Virtual Ward concept for management of the most complex patients within the community.
PERSONAL, PROFESSIONAL DEVELOPMENT
Actively engage in clinical supervision and mentorship
Maintain a personal development plan and professional portfolio.
Maintains professional development, encompassing mandatory requirements.
Ensure revalidation is maintained.
HEALTH, SAFETY AND SECURITY
To be responsible for the promotion of best practice that ensures the health, safety and security of self, patients, and colleagues in accordance with the policies, procedures, and guidelines of the trust.
Practice in accordance with the procedures and guidelines for the protection of vulnerable adults and child protection.
Ensure that confidentiality is protected at all times in accordance with data protection.
Person Specification
Qualifications
Essential
- Level 1 Registered General Nurse/AHP with extensive post registration experience.
Desirable
- Relevant Honours degree
- Completion of the non-medical prescribing course (V300)
- Teaching/assessing/mentor qualification
Experience
Essential
- Substantial post registration experience.
- Evidence of Teaching and assessing in clinical knowledge.
- Evidence of ability to plan and co-ordinate programmes of care working autonomously and collaboratively.
- Evidence of effective team working.
- Experience of working between primary and secondary care settings.
- Experience of managing long term conditions.
- Evidence of managing acute conditions.
Desirable
- Acute care experience.
- Evidence of leading or managing a team
- Experience of teaching at an academic/local level.
Skills & Attributes
Essential
- Understanding of local and national priorities in relation to acute/long term patient management and how these interact and affect patient management.
- Evidence of ability to communicate both verbally and in writing at all levels in multi-disciplinary forums and with users and carers
- Experience of teaching and dissemination of knowledge to enhance the skills of others
- Evidence of the ability to perform effectively in a changing, stressful situation
Person Specification
Qualifications
Essential
- Level 1 Registered General Nurse/AHP with extensive post registration experience.
Desirable
- Relevant Honours degree
- Completion of the non-medical prescribing course (V300)
- Teaching/assessing/mentor qualification
Experience
Essential
- Substantial post registration experience.
- Evidence of Teaching and assessing in clinical knowledge.
- Evidence of ability to plan and co-ordinate programmes of care working autonomously and collaboratively.
- Evidence of effective team working.
- Experience of working between primary and secondary care settings.
- Experience of managing long term conditions.
- Evidence of managing acute conditions.
Desirable
- Acute care experience.
- Evidence of leading or managing a team
- Experience of teaching at an academic/local level.
Skills & Attributes
Essential
- Understanding of local and national priorities in relation to acute/long term patient management and how these interact and affect patient management.
- Evidence of ability to communicate both verbally and in writing at all levels in multi-disciplinary forums and with users and carers
- Experience of teaching and dissemination of knowledge to enhance the skills of others
- Evidence of the ability to perform effectively in a changing, stressful situation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
