Job summary
We are looking for an enthusiastic and organised
Digital Projects Officer to join our Digital, Systems and Insights team. This
is an exciting opportunity to support the delivery of digital initiatives
across the organisation, helping to implement new technologies and systems that
improve how we work and support service delivery. By enabling staff to use
digital tools more effectively, the role will help free up valuable time for
clinical teams and ultimately benefit the service users we support. If you are passionate
about digital innovation and enjoy working collaboratively to make
improvements, we would love to hear from you.
Main duties of the job
The Digital Projects Officer will support the delivery
of digital initiatives across the organisation, helping to implement systems
and technologies that improve how services operate. Working within the Digital,
Systems and Insights team, the post holder will provide project coordination
and administrative support, maintain project documentation, organise meetings
and liaise with stakeholders across clinical and operational teams. The role
will also involve supporting staff to adopt and use new digital tools,
responding to queries and helping ensure digital solutions are embedded
effectively. We are looking for someone who is organised, proactive and
confident using digital systems, with strong communication skills and the
ability to work collaboratively with a wide range of colleagues. Please note:
We reserve the right to close this vacancy early if a high volume of
applications is received. We therefore encourage applicants to submit their
application as soon as possible.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
The Digital
Projects Officer will support the delivery of digital initiatives and projects
across the organisation as part of the Digital, Systems and Insights team. The
role will involve providing project coordination and administrative support to
help ensure digital projects are implemented effectively and in line with
organisational priorities.
Key
responsibilities will include maintaining project documentation such as action
trackers, risk logs and project records; organising and supporting project
meetings; preparing agendas and recording minutes; and assisting with
monitoring project progress and milestones. The post holder will work closely
with members of the digital team as well as clinical, operational and corporate
colleagues to support the successful delivery of digital initiatives.
The role will
also involve supporting the rollout and adoption of digital systems and
technologies across services. This may include responding to staff queries,
helping colleagues use new digital tools, gathering feedback from users and
assisting with system testing or implementation activities where required.
Strong
organisational, communication and digital skills will be important for this
role, as the post holder will work with a wide range of stakeholders and
support multiple digital projects at different stages of delivery.
The
post holder will contribute to improving how digital systems are used across
the organisation, helping ensure technology supports staff to work more
efficiently and ultimately enhances the services provided to our service users.
Job description
Job responsibilities
The Digital
Projects Officer will support the delivery of digital initiatives and projects
across the organisation as part of the Digital, Systems and Insights team. The
role will involve providing project coordination and administrative support to
help ensure digital projects are implemented effectively and in line with
organisational priorities.
Key
responsibilities will include maintaining project documentation such as action
trackers, risk logs and project records; organising and supporting project
meetings; preparing agendas and recording minutes; and assisting with
monitoring project progress and milestones. The post holder will work closely
with members of the digital team as well as clinical, operational and corporate
colleagues to support the successful delivery of digital initiatives.
The role will
also involve supporting the rollout and adoption of digital systems and
technologies across services. This may include responding to staff queries,
helping colleagues use new digital tools, gathering feedback from users and
assisting with system testing or implementation activities where required.
Strong
organisational, communication and digital skills will be important for this
role, as the post holder will work with a wide range of stakeholders and
support multiple digital projects at different stages of delivery.
The
post holder will contribute to improving how digital systems are used across
the organisation, helping ensure technology supports staff to work more
efficiently and ultimately enhances the services provided to our service users.
Person Specification
Knowledge
Essential
- Understanding of the importance of digital systems in supporting healthcare services and organisational operations.
- Awareness of information governance, confidentiality and data protection requirements when working with organisational or service information.
- Understanding of the need for effective communication and stakeholder engagement when introducing new systems or processes.
- Basic understanding of project processes, including planning, documentation and monitoring progress.
- Understanding of challenges associated with introducing new digital technologies into organisations.
Desirable
- Knowledge of digital transformation or service improvement approaches within healthcare or public services.
- Awareness of project management frameworks such as PRINCE2 or similar methodologies.
Additional Criteria
Essential
- Good organisational and time management skills, with the ability to prioritise workload and manage multiple tasks.
- Strong written and verbal communication skills, with the ability to communicate clearly with a range of staff groups.
- Ability to produce clear documentation, reports and meeting notes.
- Ability to support colleagues in the use of digital systems and technologies.
- Good attention to detail and ability to maintain accurate records.
Qualifications
Essential
- Educated to NVQ Level 3, A-Level standard or equivalent qualification, or equivalent level of knowledge gained through relevant experience.
- Evidence of good IT literacy, including use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Planner, Teams, Visio).
- Willingness to undertake relevant training and professional development related to digital systems or project support.
Desirable
- Qualification or training in project management or project support methodologies (e.g. PRINCE2 Foundation or equivalent).
- Qualification or training in digital technologies, information systems or business administration.
- Evidence of continuing professional development related to digital systems, project management or service improvement.
Experience
Essential
- Experience of providing administrative or coordination support within a team environment.
- Experience of organising meetings, preparing documentation and maintaining records.
- Experience of using IT systems and digital tools within a workplace setting.
- Experience of working with a range of stakeholders or colleagues across different teams or services.
Desirable
- Experience of supporting projects, programmes or service improvement initiatives.
- Experience of working within healthcare, NHS or public sector organisations.
- Experience of supporting the implementation or rollout of digital systems or technologies.
- Experience of gathering feedback or information to support service improvements.
Person Specification
Knowledge
Essential
- Understanding of the importance of digital systems in supporting healthcare services and organisational operations.
- Awareness of information governance, confidentiality and data protection requirements when working with organisational or service information.
- Understanding of the need for effective communication and stakeholder engagement when introducing new systems or processes.
- Basic understanding of project processes, including planning, documentation and monitoring progress.
- Understanding of challenges associated with introducing new digital technologies into organisations.
Desirable
- Knowledge of digital transformation or service improvement approaches within healthcare or public services.
- Awareness of project management frameworks such as PRINCE2 or similar methodologies.
Additional Criteria
Essential
- Good organisational and time management skills, with the ability to prioritise workload and manage multiple tasks.
- Strong written and verbal communication skills, with the ability to communicate clearly with a range of staff groups.
- Ability to produce clear documentation, reports and meeting notes.
- Ability to support colleagues in the use of digital systems and technologies.
- Good attention to detail and ability to maintain accurate records.
Qualifications
Essential
- Educated to NVQ Level 3, A-Level standard or equivalent qualification, or equivalent level of knowledge gained through relevant experience.
- Evidence of good IT literacy, including use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Planner, Teams, Visio).
- Willingness to undertake relevant training and professional development related to digital systems or project support.
Desirable
- Qualification or training in project management or project support methodologies (e.g. PRINCE2 Foundation or equivalent).
- Qualification or training in digital technologies, information systems or business administration.
- Evidence of continuing professional development related to digital systems, project management or service improvement.
Experience
Essential
- Experience of providing administrative or coordination support within a team environment.
- Experience of organising meetings, preparing documentation and maintaining records.
- Experience of using IT systems and digital tools within a workplace setting.
- Experience of working with a range of stakeholders or colleagues across different teams or services.
Desirable
- Experience of supporting projects, programmes or service improvement initiatives.
- Experience of working within healthcare, NHS or public sector organisations.
- Experience of supporting the implementation or rollout of digital systems or technologies.
- Experience of gathering feedback or information to support service improvements.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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