Job summary
This is a new role with the MCA lead to provide
administrative and clerical support for the Mental Capacity Act Lead. The
successful post-holder will provide a full, effective and efficient
administrative support. The post-holder will have a robust working knowledge of
the Mental Capacity Act including DoLS
Please note the earliest start date for this position is 01st June 2026.
Main duties of the job
The post holder will have an integral role regarding
all aspects of Mental Capacity Legislation and Code of Practice (COP). The role will also support the Mental
Capacity Act (MCA) Lead. The post holder
will be an excellent coordinator with a range of personal, word processing and
computer skills. The post will play a
key role in ensuring legal rights of service-users are legally met.
The post holder will support in updating and
implementation of processes and procedures ensuring they meet stringent
requirements and ideally have specialist knowledge in the Mental Capacity Act
and Safeguarding of Vulnerable Adults and awareness of the Mental Health
Act. Able to offer support with all
aspects of legal obligations, ensuring compliance with the MCA, support with
data set, reports, and enquiries.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
MAIN
DUTIES / RESPONSIBILITIES:
1. To
provide comprehensive and robust administrative management support including
meeting setting and diary management to the MCA lead within the service.
2. Assist
in cover of aspects of the role of other Senior Administration roles within
service area as and when requested/required.
3 To
offer support to both internal and external meetings including:
Sourcing
and booking of suitable venue Invitations/Meeting apology collation for Chair
in relation to meeting attendees
4 Preparation
of Meeting Agendas and dissemination of documentation pre meeting
5 Taking,
producing and distributing minutes of meetings and relevant documentation under
direction of Chairperson/Senior Admin/Clinical staff.
6 Oversee
and co-ordinate development and support of staff; identification of training
needs and dealing with any staffing issues as they arise.
7 Be
responsible for organising and controlling own and others workload ensuring
deadlines are observed and duties performed efficiently.
8 To
act on own initiative and raise any relevant concerns he/she considers may
jeopardise service delivery and/or care provision.
9 To
always maintain confidentiality and to comply with the Data Protection Act and
Access to Health Records procedures.
10 To
comply with Health and Safety Regulations and work within the policy guidelines
of Navigo.
11 To
effectively manage compliance in mandatory training within the guidelines of
Navigo.
12 Maintain
an up to date and proficient working knowledge of Navigo policies, procedures
and processes ensuring changes in process and procedures are embedded in
working practice.
13 Involvement
as requested in new service initiatives and participation in working groups as
appropriate and to meet needs of service.
14 Provide
administrative input and perspective to developments within service as
appropriate.
15 Any other reasonable duty
in connection with the work of the team and as required by the organisation.
Job description
Job responsibilities
MAIN
DUTIES / RESPONSIBILITIES:
1. To
provide comprehensive and robust administrative management support including
meeting setting and diary management to the MCA lead within the service.
2. Assist
in cover of aspects of the role of other Senior Administration roles within
service area as and when requested/required.
3 To
offer support to both internal and external meetings including:
Sourcing
and booking of suitable venue Invitations/Meeting apology collation for Chair
in relation to meeting attendees
4 Preparation
of Meeting Agendas and dissemination of documentation pre meeting
5 Taking,
producing and distributing minutes of meetings and relevant documentation under
direction of Chairperson/Senior Admin/Clinical staff.
6 Oversee
and co-ordinate development and support of staff; identification of training
needs and dealing with any staffing issues as they arise.
7 Be
responsible for organising and controlling own and others workload ensuring
deadlines are observed and duties performed efficiently.
8 To
act on own initiative and raise any relevant concerns he/she considers may
jeopardise service delivery and/or care provision.
9 To
always maintain confidentiality and to comply with the Data Protection Act and
Access to Health Records procedures.
10 To
comply with Health and Safety Regulations and work within the policy guidelines
of Navigo.
11 To
effectively manage compliance in mandatory training within the guidelines of
Navigo.
12 Maintain
an up to date and proficient working knowledge of Navigo policies, procedures
and processes ensuring changes in process and procedures are embedded in
working practice.
13 Involvement
as requested in new service initiatives and participation in working groups as
appropriate and to meet needs of service.
14 Provide
administrative input and perspective to developments within service as
appropriate.
15 Any other reasonable duty
in connection with the work of the team and as required by the organisation.
Person Specification
Qualifications
Essential
- RSA III Typing/Word Processing
- Good standard of English & Maths or equivalent
Desirable
Experience
Essential
- Comprehensive knowledge and experience in use of Word, Outlook, Excel and Microsoft Office programmes
- Experience of and ability to manage own workload
- Experience of and ability to liaise with people from wide ranging backgrounds
Desirable
- Experience within mental health services or other medical setting
- Experience and use of SystmOne database
- Work experience in a senior administrative position
- Experience of working in a legal setting
- Experience of arranging meetings and taking minutes
- Experience of dealing with distressed service users showing tact and diplomacy
- Experience of taking and responding to referrals/enquiries
Additional Criteria
Essential
- Excellent interpersonal and telephone skills
- Self motivated.
- Able to communicate at all levels
- Excellent work ethic
- Ability to prioritise own workload
- Excellent communication skills both written and verbal in which sensitivity and tact is displayed
- Understanding of the importance of confidentiality issues and able to maintain confidentiality
- Ability to retain, recall and record a broad range of complex and diverse information
-
- Flexible approach to working
- Proven history of excellent team working / job sharing
- Reliable and efficient and ability to work to tight deadlines
Desirable
- Knowledge of Caldicott principles and the data protection act.
- Ability to prioritise own workload and that of others
Knowledge
Essential
- Knowledge of patient administration systems
Desirable
- Knowledge of NHS Trusts
- Understanding of mental health service
- Knowledge and understanding of the Mental Capacity Act
Person Specification
Qualifications
Essential
- RSA III Typing/Word Processing
- Good standard of English & Maths or equivalent
Desirable
Experience
Essential
- Comprehensive knowledge and experience in use of Word, Outlook, Excel and Microsoft Office programmes
- Experience of and ability to manage own workload
- Experience of and ability to liaise with people from wide ranging backgrounds
Desirable
- Experience within mental health services or other medical setting
- Experience and use of SystmOne database
- Work experience in a senior administrative position
- Experience of working in a legal setting
- Experience of arranging meetings and taking minutes
- Experience of dealing with distressed service users showing tact and diplomacy
- Experience of taking and responding to referrals/enquiries
Additional Criteria
Essential
- Excellent interpersonal and telephone skills
- Self motivated.
- Able to communicate at all levels
- Excellent work ethic
- Ability to prioritise own workload
- Excellent communication skills both written and verbal in which sensitivity and tact is displayed
- Understanding of the importance of confidentiality issues and able to maintain confidentiality
- Ability to retain, recall and record a broad range of complex and diverse information
-
- Flexible approach to working
- Proven history of excellent team working / job sharing
- Reliable and efficient and ability to work to tight deadlines
Desirable
- Knowledge of Caldicott principles and the data protection act.
- Ability to prioritise own workload and that of others
Knowledge
Essential
- Knowledge of patient administration systems
Desirable
- Knowledge of NHS Trusts
- Understanding of mental health service
- Knowledge and understanding of the Mental Capacity Act
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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