Job summary
We have a part time domestic
support worker post (band 2)
20 hrs working 5 out of 7 on a pro rota within
our tukes/navigo domestics team, working across all our navigo sites
Please note; the expected start date for this position is not before 07/4/2026.
Main duties of the job
The Domestic support worker will be expected to work as part of a
domestic team in achieving and maintaining high infection control standards in
all inpatient facilities. These results are instrumental to the role and
contribute to CQC standards.
The Band 2 Domestic support Worker will ensure daily communication
between the team is recorded, cleaning cupboards kept clean and well maintained
and any minor problems dealt with in a timely manner.
Domestic Support Workers be responsible for ensuring sites are of
hospital standard, recording and reporting issues to the Domestic team Supervisor.
There may be occasions when it is necessary to assist in the smooth
operation of the laundry function (training will be required for this) this
includes the laundering and ironing of all non-personal items associated with
the inpatient facilities, and other items requested.
It is essential that the post holder is flexible
in both hours and travel as there will be occasions when you will be required
to work on different sites for the needs of the business, including NAViGO
House and Gardiner Hill caravan.
Under
the guidance of the Domestic team supervisor you will be responsible for
ensuring Health and Safety at Work Act and COSHH regulations and meets
the standard of cleaning set with in NAViGO.
Play a significant role in Tukes members support
programme ensuring they are adequately supported and are in receipt of the
correct level training to meet their individual development needs.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
The post holder will undertake
a wide range of duties in relation to domestic services on both acute and
community sites within various NAViGO locations operated by TUKES. It
will also be the post holders responsibility to ensure that any additional
requests from the sites are dealt with efficiently and effectively whenever
possible. Some of the sites provide
direct patient services, and it is therefore essential you conduct yourself in
a friendly, efficient and approachable manner.
They will play an
essential part in Tukes Domestic Service team, and together the team are the
first point of contact for Staff and Managers to ensure standards and
expectations of Navigo are always maintained.
The Domestic Support
Worker will be expected to attend and meet Navigo mandatory training standards and
any other training as required.
The post holder
should be confident in dealing with minor problems on the site should they
arise, reporting any issues which may escalate to the Domestic Team Supervisor.
This is one
of many key services we deliver, you will be expected to work professionally as
part of the bigger team which is NAViGO. Together you will be contributing
towards an efficient and high standard of cleaning to the acute sites of NAViGO to ensure CQC standards are met by focussing on the direct needs of
our staff, service users and visitors.
You will provide support for meaningful occupation
of time and work placement training to assist in the development of our service
users, with the guidance of Tukes navigation Support Workers and peer support promoting
the provision of a reliable, high quality, flexible, proactive training
provider for our members suitable to their needs.
The role is instrumental to the
success of the whole of the TUKES team to ensure that the ethos of TUKES can
reach its full potential as part of a bigger picture. Domestic support workers,
catering services, Vocational training, employability services and One Front
Door Tukes Support will together work to provide the support our service users
require enriching their experience of working within TUKES.
Job description
Job responsibilities
The post holder will undertake
a wide range of duties in relation to domestic services on both acute and
community sites within various NAViGO locations operated by TUKES. It
will also be the post holders responsibility to ensure that any additional
requests from the sites are dealt with efficiently and effectively whenever
possible. Some of the sites provide
direct patient services, and it is therefore essential you conduct yourself in
a friendly, efficient and approachable manner.
They will play an
essential part in Tukes Domestic Service team, and together the team are the
first point of contact for Staff and Managers to ensure standards and
expectations of Navigo are always maintained.
The Domestic Support
Worker will be expected to attend and meet Navigo mandatory training standards and
any other training as required.
The post holder
should be confident in dealing with minor problems on the site should they
arise, reporting any issues which may escalate to the Domestic Team Supervisor.
This is one
of many key services we deliver, you will be expected to work professionally as
part of the bigger team which is NAViGO. Together you will be contributing
towards an efficient and high standard of cleaning to the acute sites of NAViGO to ensure CQC standards are met by focussing on the direct needs of
our staff, service users and visitors.
You will provide support for meaningful occupation
of time and work placement training to assist in the development of our service
users, with the guidance of Tukes navigation Support Workers and peer support promoting
the provision of a reliable, high quality, flexible, proactive training
provider for our members suitable to their needs.
The role is instrumental to the
success of the whole of the TUKES team to ensure that the ethos of TUKES can
reach its full potential as part of a bigger picture. Domestic support workers,
catering services, Vocational training, employability services and One Front
Door Tukes Support will together work to provide the support our service users
require enriching their experience of working within TUKES.
Person Specification
Qualifications
Essential
- General education
- General IT experience
Desirable
- First Aid trained or willing to work towards if required by area of service
- Manual Handling
- Respect trained or willing to work towards
- COSHH Knowledge
Experience
Essential
- Domestic Experience
- Working Knowledge Ordering and Stock Control
Desirable
- Working within a hospital/mental health environment
- Team Leading qualification or equivalent experience
- Working knowledge of healthcare facilities
Skills & Attributes
Essential
- Ability to work to high standards within restrictive timescales
- Excellent customer service skills
- Good attitude and approachable
- Flexible approach to working environment
- Willingness to undertake further training as required
Desirable
- Demonstrate an understanding of the needs of people with mental health problems
- Ability to work under pressure and be able to prioritise/meet deadlines
- Ability and willingness to undertake other duties within area of competence
- Demonstrates self-confidence and good attitude
Person Specification
Qualifications
Essential
- General education
- General IT experience
Desirable
- First Aid trained or willing to work towards if required by area of service
- Manual Handling
- Respect trained or willing to work towards
- COSHH Knowledge
Experience
Essential
- Domestic Experience
- Working Knowledge Ordering and Stock Control
Desirable
- Working within a hospital/mental health environment
- Team Leading qualification or equivalent experience
- Working knowledge of healthcare facilities
Skills & Attributes
Essential
- Ability to work to high standards within restrictive timescales
- Excellent customer service skills
- Good attitude and approachable
- Flexible approach to working environment
- Willingness to undertake further training as required
Desirable
- Demonstrate an understanding of the needs of people with mental health problems
- Ability to work under pressure and be able to prioritise/meet deadlines
- Ability and willingness to undertake other duties within area of competence
- Demonstrates self-confidence and good attitude
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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