Navigo Health and Social Care CIC

Team Lead

The closing date is 07 January 2026

Job summary

The Community Mental Health Team are excited to announce the position of a Team Clinical Lead within our PCN teams. The successful candidate will be able to provide advice, guidance and clinical supervision to members of the Community Mental Health Team (CMHT) along with working towards individual formulations for our service users. They will also support the Senior Operational Managers with business and service delivery, whilst continuing to develop the functions and structure of the organisation to best meet the mental health needs of some of our most vulnerable clients as well as holding a small caseload.

Main duties of the job

You will:

Offer clinical leadership and maintain, monitor and facilitate the delivery of a high-quality Mental Health Service

Provide strong professional/managerial and clinical leadership to the multi-disciplinary team

Provide strong leadership in respect of developing excellence in practice

Ensure National Standards and local guidelines, policies and care pathways relating to care and treatment are effectively delivered

Promote and ensure service users and carers are fully involved in the services they receive

Work across N E Lincolnshire providing mental health advice and leadership based on an agreed operational policy

Assist in developing and evaluation of models of care to enable effective communication

Participate in multi-disciplinary team meetings

You will also have:

A Registered Nurse/Occupational Therapist/Social Worker/AHP qualification

Degree or equivalent

1 year experience of leadership at Band 6

3 years minimum relevant experience post qualification.

About us

Hello!

We are Navigo. We look after North East Lincolnshire's mental health and well-being, an award-winning social enterprise that provides mental health services to the NHS and beyond.

The whole basis of our work is to deliver services that we would be happy for our own family to use.

We offer a range of mental health services, including acute and community facilities as well as specialist support such as outstanding older adults inpatient services, rehabilitation and recovery community mental health and an outstanding specialist eating disorder facility.

Ranked as one of the top UK companies to work for, we feature in the Best Companies top 100 large company list.

As a social enterprise, we do things a little bit differently and have also developed income-generating commercially viable businesses that provide training, education and employment opportunities including Grimsby Garden Centre.

Working at Navigo is not like working anywhere else. Lots of places say that, but we really mean it.

We like to work with forward-thinking people who want to make a difference.

Come and Join us !

Please note: Whilst we value all applications, if we believe an application to be AI generated, we will use a checking tool and may reject any application that has been automatically generated.

Should you require any assistance in completing this application due to a disability or other needs please contact navigo.recruitment@nhs.net

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Pay dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-567

Job locations

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Job description

Job responsibilities

The post holder will be responsible for the development and implementation of the day-to-day Clinical leadership of the Team which will form part of one of the four Primary Care Networks within North East Lincolnshire.

They will offer clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team.

They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Service in the most efficient and effective manner within existing constraints.

To provide strong professional/managerial and clinical leadership to the Multi-disciplinary Team.

To provide strong leadership in respect of developing excellence in practice, ensuring that robust practice and personal development initiatives are available.

To ensure national standards and local guidelines, policies and care pathways relating to care and treatment are effectively delivered for the promotion and delivery of quality services.

To promote and ensure service users and carers are fully involved in the services they receive.

To support good quality care, by ensuring the highest standard of environment is provided, in line with National Guidance and local service specification.

To support and provide co-ordinated and integrated care, by ensuring effective working relationships exist between the services.

To take the lead role in the promotion and implementation of person centred care.

To ensure the care offered is at the level each one of us would want our own family to receive.

To support the staff through a change programme in line with Navigo work streams in line with the CMHT Transformation model.

MAIN DUTIES / RESPONSIBILITIES:

CLINICAL:

To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice.

To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources.

Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor, evaluate and ensure maintenance of the highest achievable standards of care.

Coordinate transfer or referral of service users to other teams or services where required.

Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis.

Have the ability to work independently and to be able to resolve complex professional problems.

Crisis response to other staffs service users in the event of key workers absence, and delegation from manager.

To participate in the implementation of an effective clinical supervision structure across the service

Assess skill mix and identify areas of development within the Team.

Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service.

Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief.

To provide and set up appropriate clinical training for staff across the Team.

To take managerial responsibility for the Service in the absence of the Senior Operational Manager.

To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner.

To ensure that all staff participate in a programme of PDR in line with NAViGO policy.

To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005)

To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets.

To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way.

To assist in the development of, and to ensure the implementation and monitoring of local policies on safety.

To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment.

Liaise with other members of the MDT and act as a link between the acute areas and Community.

Participate in meetings as appropriate and act as chair for relevant meetings.

Facilitate the implementation of the new model of care for community Ser

Job description

Job responsibilities

The post holder will be responsible for the development and implementation of the day-to-day Clinical leadership of the Team which will form part of one of the four Primary Care Networks within North East Lincolnshire.

They will offer clinical leadership, ensuring the maintenance and promotion of high standards of person centred care for service users as well as assisting with the development of staff within the team.

They will be expected to maintain, monitor and facilitate the delivery of a high quality Mental Health Service in the most efficient and effective manner within existing constraints.

To provide strong professional/managerial and clinical leadership to the Multi-disciplinary Team.

To provide strong leadership in respect of developing excellence in practice, ensuring that robust practice and personal development initiatives are available.

To ensure national standards and local guidelines, policies and care pathways relating to care and treatment are effectively delivered for the promotion and delivery of quality services.

To promote and ensure service users and carers are fully involved in the services they receive.

To support good quality care, by ensuring the highest standard of environment is provided, in line with National Guidance and local service specification.

To support and provide co-ordinated and integrated care, by ensuring effective working relationships exist between the services.

To take the lead role in the promotion and implementation of person centred care.

To ensure the care offered is at the level each one of us would want our own family to receive.

To support the staff through a change programme in line with Navigo work streams in line with the CMHT Transformation model.

MAIN DUTIES / RESPONSIBILITIES:

CLINICAL:

To work across North East Lincolnshire providing mental health advice and leadership based on an agreed operational policy and evidence based practice.

To assist in developing and evaluation of models of care to enable effective communication and to facilitate best practice taking into account available resources.

Participate in multi-disciplinary team meetings, meetings associated with the Mental Capacity Act/Mental Health Act/Continuing Healthcare and team meetings.

To monitor, evaluate and ensure maintenance of the highest achievable standards of care.

Coordinate transfer or referral of service users to other teams or services where required.

Prioritise, plan and coordinate own workload and activities in line with the changing needs of the team and service. This includes planning and monitoring client medication needs, making appointments for clients, conducting assessments, managing emergencies and enquiries, responding to crisis work within individual caseload, ensuring patient records are up to date and supporting colleagues on a daily basis.

Have the ability to work independently and to be able to resolve complex professional problems.

Crisis response to other staffs service users in the event of key workers absence, and delegation from manager.

To participate in the implementation of an effective clinical supervision structure across the service

Assess skill mix and identify areas of development within the Team.

Participate in the continued development of a comprehensive Risk Assessment and Management strategy for the service.

Provide professional support to staff by devising and implementing a framework for critical incident analysis and de-brief.

To provide and set up appropriate clinical training for staff across the Team.

To take managerial responsibility for the Service in the absence of the Senior Operational Manager.

To be a positive team member, act as a role model for all staff grades and to question concerns in a direct and responsible manner.

To ensure that all staff participate in a programme of PDR in line with NAViGO policy.

To ensure that the actions and interventions of all staff are in accordance with relevant professional codes of conduct, the Mental Health Act (1983), the Mental Health Act Code of Practice and the Mental Capacity Act (2005)

To work with and support the Senior Operational Manager with sound financial approaches to finances and budgets.

To ensure that appropriate systems are in place in support of all aspects of day to day administration and forward planning of human resources in an effective way.

To assist in the development of, and to ensure the implementation and monitoring of local policies on safety.

To support providing a safe environment for service users, staff and visitors through effective Health and Safety at Work awareness and provision of good standard relating to the ward environment.

Liaise with other members of the MDT and act as a link between the acute areas and Community.

Participate in meetings as appropriate and act as chair for relevant meetings.

Facilitate the implementation of the new model of care for community Ser

Person Specification

Qualifications

Essential

  • A Professionally Registered Nurse/Occupational Therapist/Social Worker
  • IT Skills
  • 1 year experience of leadership at Band 6
  • 3 years minimum relevant experience post qualification
  • Portfolio of relevant post qualifying education
  • Degree or equivalent
  • Non-medical prescribing qualification or willingness to work toward achievement of, advanced practitioner or responsible clinician status or willingness to work toward achievement of, including undertaking of relevant diagnostic practitioner training.

Desirable

  • Post graduate qualifications in any aspect of Mental health or community care
  • Therapy qualification or experience in skill acquisition for complex mental health conditions/disorders.
  • Management experience/qualification
  • Teaching experience/qualification
  • Mentorship/supervisor qualification

Experience

Essential

  • Degree or equivalent experience.
  • 1 year experience of leadership at Band 6
  • 3 years minimum relevant experience post qualification
  • Multi-disciplinary working in all services.
  • Experience in case management with:
  • sound clinical judgement
  • broad knowledge base with commitment to evidence based practice
  • risk management skills
  • awareness of clinical governance and quality assurance issues as they relate to mental health

Desirable

  • Leadership/management experience
  • Managing a staff team
  • Experience with working with Primary care and clear knowledge of the National CMHT Transformation programme
  • Knowledge and experience of research audit.
  • Experience of change management

Knowledge

Essential

  • Ability to organise, prioritise and delegate.
  • Up to date knowledge of policy and procedure as it relates to service area with the ability to contribute to development of local policies.
  • Ability to demonstrate an understanding of the principles and values of clinical supervision.
  • Ability to demonstrate competence in accurate record keeping.
  • Commitment to anti discriminatory practice, with knowledge and understanding of cultural and equal opportunities issues.
  • Commitment to continuous professional development.

Desirable

  • Previous experience in supervisory role.
  • Undertaken recognised Leadership/Management course.

Additional Criteria

Essential

  • Car driver.
  • Ability to work unsupervised and deal with crisis situations.
Person Specification

Qualifications

Essential

  • A Professionally Registered Nurse/Occupational Therapist/Social Worker
  • IT Skills
  • 1 year experience of leadership at Band 6
  • 3 years minimum relevant experience post qualification
  • Portfolio of relevant post qualifying education
  • Degree or equivalent
  • Non-medical prescribing qualification or willingness to work toward achievement of, advanced practitioner or responsible clinician status or willingness to work toward achievement of, including undertaking of relevant diagnostic practitioner training.

Desirable

  • Post graduate qualifications in any aspect of Mental health or community care
  • Therapy qualification or experience in skill acquisition for complex mental health conditions/disorders.
  • Management experience/qualification
  • Teaching experience/qualification
  • Mentorship/supervisor qualification

Experience

Essential

  • Degree or equivalent experience.
  • 1 year experience of leadership at Band 6
  • 3 years minimum relevant experience post qualification
  • Multi-disciplinary working in all services.
  • Experience in case management with:
  • sound clinical judgement
  • broad knowledge base with commitment to evidence based practice
  • risk management skills
  • awareness of clinical governance and quality assurance issues as they relate to mental health

Desirable

  • Leadership/management experience
  • Managing a staff team
  • Experience with working with Primary care and clear knowledge of the National CMHT Transformation programme
  • Knowledge and experience of research audit.
  • Experience of change management

Knowledge

Essential

  • Ability to organise, prioritise and delegate.
  • Up to date knowledge of policy and procedure as it relates to service area with the ability to contribute to development of local policies.
  • Ability to demonstrate an understanding of the principles and values of clinical supervision.
  • Ability to demonstrate competence in accurate record keeping.
  • Commitment to anti discriminatory practice, with knowledge and understanding of cultural and equal opportunities issues.
  • Commitment to continuous professional development.

Desirable

  • Previous experience in supervisory role.
  • Undertaken recognised Leadership/Management course.

Additional Criteria

Essential

  • Car driver.
  • Ability to work unsupervised and deal with crisis situations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


Employer details

Employer name

Navigo Health and Social Care CIC

Address

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Employer's website

https://navigocare.co.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Operations Manager

Eddie Laycock

Edward.laycock@nhs.net

01472806800

Details

Date posted

24 December 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year Pay dependant on experience

Contract

Permanent

Working pattern

Full-time

Reference number

B9816-567

Job locations

Weelsby View Health Centre

Ladysmith Road

Grimsby

DN32 9SW


Supporting documents

Privacy notice

Navigo Health and Social Care CIC's privacy notice (opens in a new tab)