Job summary
We are a
small specialist team providing high quality evidence-based care. To achieve
this we need professionals who take pride in their work, have attention to
detail and are skilled and knowledgeable. But most of all we want people who
care.
As a
support worker you will work within a small team of nurses, social workers and
assistant practitioners to work with those service users who don't engage in
mainstream mental health services and have a diagnosis of severe and enduring
mental health problems as well as substance and alcohol issues. You will work
within the Assertive Outreach ethos of a team approach where all staff see all
service users, and work to deliver planned care packages and to provide
evidence based intervention
Main duties of the job
The post holder will visit service users in their homes or in other
community settings to provide practical support with activities of daily living
.
The post
holder will have a patient and consistent approach and have the skills to be
able to build up therapeutic relationships
with service users and other agencies.
You will have
a good working knowledge of psychosis, schizophrenia, personality disorder and
substance use.
You will
ideally have basic physical health monitoring knowledge or be willing to train
in this area.
You will have
some knowledge of medication management.
You will have
a full clean driving licence and be willing to use your car to transport
service users.
You will work
well in a team environment and take direction from Care Coordinators in order
to implement service user care plans.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
The Post Holder must have the individual service users needs at the fore
at all times and use the agreed set of values and skills to underpin their day
to day work.
To work
without direct supervision, but with someone available to refer to, as and when
required, either on or off site on a regular basis,
Ensure that
service users engage effectively with the agreed care plan and participate in
community support on a regular and consistent basis.
Provide
regular and practical support to service users and their carers/significant
other in developing and managing dignity and independence.
Provide
support and assistance, as necessary, with daily living activities.
Positively
promote independent living skills of service users.
Work flexibly
with Care Co-ordinators, other relevant community support, service user and
significant other to implement plan of care.
Help service
users gain access to resources, including benefits and welfare rights.
Will be
handling patients cash and valuables on a regular basis.
Help identify
early signs of relapse by monitoring the services user progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
Assist the
Care Co-ordinator and service user in developing crisis/contingency plans and
advanced statements, as per local policy guidelines.
To maintain
adequate records, as required, by existing procedures, entering appropriate
details on the service users electronic record and any paper held files.
To be able to
communicate routine information in an arena where there will be barriers to
understanding, and to be able to use tact and persuasion in a non-aggressive
manner.
Attend and
participate in agreed training, development and supervision sessions as an
individual and as part of the team.
To undertake
such other duties as may be determined from time to time within the general
scope of the post.
Adhere to
health and safety legislation
PHYSICAL
EFFORT
The
post holder may be required to drive a motor vehicle on a daily basis and
assist Service Users with practical and leisure tasks e.g. encouraging and
partaking in sporting activities and may be required to assist with supporting
clients to access groups and other planned activities.
The
post holder will also be expected to spend periods of time at a desk of
computer workstation inputting information into the electronic clinical record
The
post holder will be expected to work 22.5 hours a week.
MENTAL
EFFORT
The
post holder maybe required to concentrate for long periods of time up to 2
hours in length during the working shift
The
work may well be unpredictable and subject to frequent interruptions according
to Service User demands
There
is a requirement to spend time on a 1:1 basis with Service Users which will
necessitate concentrating on the nature and method content of communication
EMOTIONAL
EFFORT
The
post holder is expected to work with people with severe and complex enduring
mental health needs and as such may be use of subject to emotionally
distressing situations and information. The post holder may be exposed to
emotionally demanding situations such as Service Users in crisis on a daily
basis.
WORKING
CONDITIONS
The
post holder is expected to work both within controlled office environments and
within the community, this may involve working in individuals own homes and
outside. There will be no set pattern to the individuals working environment
depending on the work setting and could include office work, outside work,
horticulture, kitchens and Service User homes and sporting facilities
The
post holder maybe exposed to verbal and / or physical aggression on a daily
basis
The
post holder may be required to lone work at times and will be required to
follow the lone working procedure
To
hold a current driving licence and have a vehicle available for work
Job description
Job responsibilities
The Post Holder must have the individual service users needs at the fore
at all times and use the agreed set of values and skills to underpin their day
to day work.
To work
without direct supervision, but with someone available to refer to, as and when
required, either on or off site on a regular basis,
Ensure that
service users engage effectively with the agreed care plan and participate in
community support on a regular and consistent basis.
Provide
regular and practical support to service users and their carers/significant
other in developing and managing dignity and independence.
Provide
support and assistance, as necessary, with daily living activities.
Positively
promote independent living skills of service users.
Work flexibly
with Care Co-ordinators, other relevant community support, service user and
significant other to implement plan of care.
Help service
users gain access to resources, including benefits and welfare rights.
Will be
handling patients cash and valuables on a regular basis.
Help identify
early signs of relapse by monitoring the services user progress, level of
functioning and mental state and alert the appropriate staff involved in the
persons care.
Assist the
Care Co-ordinator and service user in developing crisis/contingency plans and
advanced statements, as per local policy guidelines.
To maintain
adequate records, as required, by existing procedures, entering appropriate
details on the service users electronic record and any paper held files.
To be able to
communicate routine information in an arena where there will be barriers to
understanding, and to be able to use tact and persuasion in a non-aggressive
manner.
Attend and
participate in agreed training, development and supervision sessions as an
individual and as part of the team.
To undertake
such other duties as may be determined from time to time within the general
scope of the post.
Adhere to
health and safety legislation
PHYSICAL
EFFORT
The
post holder may be required to drive a motor vehicle on a daily basis and
assist Service Users with practical and leisure tasks e.g. encouraging and
partaking in sporting activities and may be required to assist with supporting
clients to access groups and other planned activities.
The
post holder will also be expected to spend periods of time at a desk of
computer workstation inputting information into the electronic clinical record
The
post holder will be expected to work 22.5 hours a week.
MENTAL
EFFORT
The
post holder maybe required to concentrate for long periods of time up to 2
hours in length during the working shift
The
work may well be unpredictable and subject to frequent interruptions according
to Service User demands
There
is a requirement to spend time on a 1:1 basis with Service Users which will
necessitate concentrating on the nature and method content of communication
EMOTIONAL
EFFORT
The
post holder is expected to work with people with severe and complex enduring
mental health needs and as such may be use of subject to emotionally
distressing situations and information. The post holder may be exposed to
emotionally demanding situations such as Service Users in crisis on a daily
basis.
WORKING
CONDITIONS
The
post holder is expected to work both within controlled office environments and
within the community, this may involve working in individuals own homes and
outside. There will be no set pattern to the individuals working environment
depending on the work setting and could include office work, outside work,
horticulture, kitchens and Service User homes and sporting facilities
The
post holder maybe exposed to verbal and / or physical aggression on a daily
basis
The
post holder may be required to lone work at times and will be required to
follow the lone working procedure
To
hold a current driving licence and have a vehicle available for work
Person Specification
Qualifications
Desirable
- Basic knowledge of the Mental Health Act
- Basic knowledge of Mental Capacity Act
- Basic knowledge of Community Treatment Orders
- Medication Management
- Basic physical health monitoring skills
Additional Criteria
Essential
- Current UK Driving Licence
Experience
Essential
- Experience of working with complex mental health problems
- Experience of working with substance use
- A commitment to ongoing personal and professional development
Desirable
- Experience of working in a community setting
- First Aid Training
- Basic IT skills
- Knowledge of the benefits and housing systems
Knowledge
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to work flexibly according to demands.
- Ability to maintain a safe environment for residents/ carers/staff
- Excellent written and verbal communication skills
- Standard keyboard skill
- Flexibility required to meet service needs
- A commitment to providing a person-centred care approach
- Team Worker
- Positive attitude to changes
Person Specification
Qualifications
Desirable
- Basic knowledge of the Mental Health Act
- Basic knowledge of Mental Capacity Act
- Basic knowledge of Community Treatment Orders
- Medication Management
- Basic physical health monitoring skills
Additional Criteria
Essential
- Current UK Driving Licence
Experience
Essential
- Experience of working with complex mental health problems
- Experience of working with substance use
- A commitment to ongoing personal and professional development
Desirable
- Experience of working in a community setting
- First Aid Training
- Basic IT skills
- Knowledge of the benefits and housing systems
Knowledge
Essential
- Ability to respond to the individual rights/needs/opinions of service users
- Ability to work flexibly according to demands.
- Ability to maintain a safe environment for residents/ carers/staff
- Excellent written and verbal communication skills
- Standard keyboard skill
- Flexibility required to meet service needs
- A commitment to providing a person-centred care approach
- Team Worker
- Positive attitude to changes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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