Job summary
Are you passionate about using digital to make a real
difference? Were looking for a Digital Engagement and Project Lead to join our
forward-thinking Digital, Systems and Insight Team. You'll connect with staff
and services to co-create solutions, lead exciting projects, and champion
technology that transforms care. If you thrive on collaboration, creativity and
driving change, this is your chance to shape digital innovation for the benefit
of our community.
Main duties of the job
We are seeking a motivated Digital Engagement and
Project Lead to join our Digital, Systems and Insight Team. In this key role,
you'll work closely with services to identify digital needs, lead projects from
design to delivery, and champion the adoption of innovative solutions that
improve outcomes for staff and service users. You'll act as the bridge between
clinical teams and digital colleagues, ensuring technology is practical,
accessible, and sustainable. With strong project management, communication, and
relationship-building skills, you'll help drive meaningful change, support
service transformation, and embed a culture of digital inclusion. This is an
exciting opportunity to influence the way technology shapes care in our
community.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
Act as the key link between clinical services
and digital teams, ensuring solutions meet user needs.
Lead service-scoping and discovery work,
championing adoption of digital tools and ways of working.
Manage end-to-end digital projects, using
recognised project management approaches to deliver on time and within scope.
Communicate effectively with staff at all
levels, translating technical information into clear, accessible messages.
Build strong working relationships across
services and with external partners.
Support the prioritisation of development
tasks and alignment with wider digital programme plans.
Evaluate the success of digital initiatives,
embedding sustainable processes and sharing learning.
Develop implementation plans, roadmaps,
reporting and benefits tracking.
Ensure compliance with NHS and organisational
standards on information governance, cyber security and digital accessibility.
Work collaboratively with service users,
membership teams and co-production groups to ensure digital solutions reflect
lived experience and feedback.
Produce project documentation, progress
reports and benefits realisation summaries.
Contribute to continuous service improvement
through engagement activities, research and evaluation.
Deputise for senior digital leaders as
required and provide supervision or support to colleagues.
Job description
Job responsibilities
Act as the key link between clinical services
and digital teams, ensuring solutions meet user needs.
Lead service-scoping and discovery work,
championing adoption of digital tools and ways of working.
Manage end-to-end digital projects, using
recognised project management approaches to deliver on time and within scope.
Communicate effectively with staff at all
levels, translating technical information into clear, accessible messages.
Build strong working relationships across
services and with external partners.
Support the prioritisation of development
tasks and alignment with wider digital programme plans.
Evaluate the success of digital initiatives,
embedding sustainable processes and sharing learning.
Develop implementation plans, roadmaps,
reporting and benefits tracking.
Ensure compliance with NHS and organisational
standards on information governance, cyber security and digital accessibility.
Work collaboratively with service users,
membership teams and co-production groups to ensure digital solutions reflect
lived experience and feedback.
Produce project documentation, progress
reports and benefits realisation summaries.
Contribute to continuous service improvement
through engagement activities, research and evaluation.
Deputise for senior digital leaders as
required and provide supervision or support to colleagues.
Person Specification
Knowledge
Essential
- Knowledge of digital project lifecycle
- Working knowledge of Microsoft 365 (including Visio)
Desirable
- Knowledge of NHS clinical applications and Electronic Patient Records
- Passionate about digital inclusion and empowerment
- Understanding of NHS governance (IG, Data Protection, Equality Act)
Qualifications
Essential
- Degree or equivalent experience; Project management qualification (e.g. PRINCE2 or Agile)
- Evidence of continued professional development
Desirable
- Professional leadership qualification
- Professional Registration (e.g FedIP)
Experience
Essential
- Experience in a similar role, leading digital or transformation projects
- Staff supervision or line management
- Experience in change management
- Proactive and relationship-driven and able to deal with conflict
- Confident communicator with a collaborative approach
- Project management
- Committed to continuous improvement
- Strong organisational and planning skills
- Strong analytical, influencing and negotiating skills.
- Attention to detail
- Ability to travel to local sites independently
Desirable
- NHS or health/social care experience
- Experience working in or with analytics, data warehouse or software teams
- Experience in Quality Improvement Methodologies
Person Specification
Knowledge
Essential
- Knowledge of digital project lifecycle
- Working knowledge of Microsoft 365 (including Visio)
Desirable
- Knowledge of NHS clinical applications and Electronic Patient Records
- Passionate about digital inclusion and empowerment
- Understanding of NHS governance (IG, Data Protection, Equality Act)
Qualifications
Essential
- Degree or equivalent experience; Project management qualification (e.g. PRINCE2 or Agile)
- Evidence of continued professional development
Desirable
- Professional leadership qualification
- Professional Registration (e.g FedIP)
Experience
Essential
- Experience in a similar role, leading digital or transformation projects
- Staff supervision or line management
- Experience in change management
- Proactive and relationship-driven and able to deal with conflict
- Confident communicator with a collaborative approach
- Project management
- Committed to continuous improvement
- Strong organisational and planning skills
- Strong analytical, influencing and negotiating skills.
- Attention to detail
- Ability to travel to local sites independently
Desirable
- NHS or health/social care experience
- Experience working in or with analytics, data warehouse or software teams
- Experience in Quality Improvement Methodologies
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
