Assistant Data Analyst

Job description

Job responsibilities

Data and Analysis

Assist in creating and running reporting in Microsoft SQL Server.

Completes the preparation and quality assurance of routine internal and external information returns relevant to the postholders area of responsibility.

Assist in ensuring that Navigo's information systems meet organisational data needs and support mandatory data collection and performance indicators.

Support DSI team to provides analytical support to Navigo by developing and delivering customised ad-hoc management reports/information packs.

Assists in preparation of data for regular meetings

Ensures that all relevant data is received and input onto the information systems to enable Navigo's reporting timetables to be met.

Scrutinises Navigo performance on national mental health dashboards, investigating any discrepancies between local data and national submissions and make amendments to the national reporting process, as necessary

Interprets and benchmarks national and local data to support strategic function.

Maintains a detailed knowledge of NHS data definitions, standards and guidance on healthcare information to ensure that systems are implemented and maintained.

Manipulation of large datasets and creation of spread sheets as well as analysing and resolving queries and discrepancies.

Analyses situations to identify and resolve problems relating to the Mental Health clinical system and the Incident and Accident Reporting System

Supports in the implementation, on-going development and maintenance of Navigo information systems used by the Mental Health Service to ensure they meet the information needs of Navigo.

Investigates national dataset post deadline files to improve data quality.

Ensures the Data Quality Maturity Index is kept to a high level.

Extracts and analyses patient clinical records, applying sound judgment to interpret information that may not be easily coded.

Use analytical techniques to identify trends, patterns and anomalies in data.

Other Duties

Provide administrative support when required, including covering duties during team leave such as taking meeting minutes, preparing agendas and ensuring accurate documentation of discussions and actions.

Support the team in preparing and formatting presentations, ensuring content is clear, visually engaging and aligned with organisational standards.

Carry out general administrative tasks when required to support the team.

Communication

The Assistant Data Analyst will form and maintain effective working relationships with:

Internal:

Assistant Director of Digital, Systems and Information Team

Head of Digital, Systems and Information Team

Digital, Systems and Information Team

Quality Team

Clinical Leads

Quality and Performance Secretaries

Other Mental Health Service Staff (Clinical and Non-Clinical)

External:

TPP SystmOne

Other system suppliers

Humber and North Yorkshire Integrated Care Partnership (ICB)

Information Teams across the Region

NHS England

Communicates analytical/statistical matters to non-analytical/statistical professionals, advises, persuades on statistical techniques to be used.

Able to explain complex and technical information governance issues to non-information staff.

Planning

Adhere to all relevant legislation, data standards, and best practices to ensure the confidentiality, integrity, and availability of sensitive information, safeguarding information at every stage of its lifecycle.

Effectively manage multiple tasks and competing priorities, organising and planning workload to meet tight project deadlines while maintaining high standards of accuracy and quality.

Regularly monitor and report on progress, ensuring that project goals are being met, tracking performance against agreed plans, and contributing to post-project reviews to share learning and outcomes.

Establish, develop, and maintain accurate and efficient information systems to support the recording and monitoring of data for New Initiatives and Diversionary Schemes, enabling better insights and service development.

Policy

Work within organisational and professional policies and procedures, using sound judgement and initiative to manage day-to-day tasks, while seeking guidance and support from managers when appropriate to ensure high standards are maintained.

HR and Training

Support colleagues within the Digital, Systems and Insights Team, offering assistance and advice in relation to your areas of expertise to help ensure shared success and collaboration.

Provide basic guidance and advice on the Mental Health Clinical System and the Incident and Accident Reporting System, helping others to use these systems effectively and confidently.

Identify training needs related to core information systems and work with the System Trainer to address any gaps, supporting continuous learning and system improvements.

Person Specification

Experience

Essential

• Proven skills / training up to intermediate level in MS Excel
• Familiarity with data entry, data validation and preparing data for analysis
• Experience working with information systems, including data entry

Desirable

• Previous work experience related to data analysis
• Experience of contractual key performance indicators and data submission
• Experience in creating SQL queries
• Knowledge of NHS data quality standards
• Basic understanding of NHS data standards and data flows
• Experience of using SystmOne
• Experience working with Mental Health data

Qualifications

Essential

• Education to Level 3 (e.g., A-levels) or equivalent experience in data support
• GCSE in English and Maths, Grades A-C, 9-4 or equivalent
• Basic Knowledge of SQL

Desirable

• Educated to degree level (data analytics related or able to demonstrate the equivalent level of knowledge and experience
• Apha Analyst Accredited
• Completed Making Data Count Training
• Evidence of relevant Continued Professional Development

Knowledge

Essential

• Practical experience using Microsoft Office, particularly Excel, Word, PowerPoint and Teams
• The ability to manage routine information submissions and reporting schedules
• Basic analytical skills for interpreting and summarising data in reports
• Good verbal, written & communication skills.
• The ability to communicate complex information issues to a wide range of groups
• The ability to operate effectively as part of a team.
• Good problem-solving skills.
• Attention to detail.
• Ability to prioritise workload.
• Ability to work to tight deadlines and work under pressure for long periods of time
• Ability to learn new skills and to support the development of the role through appraisal processes.
• Demonstrate willingness to undertake new responsibilities and of a flexible approach to duties and working arrangements

Desirable

• Able to demonstrate an understanding of the wider implications of decisions within own area

Additional Criteria

Essential

• Mental Health Awareness
• Awareness of confidentiality issues including data protection act, GDPR and all other relevant security & confidentiality legislation & guidance.
• You live within commuting distance of North East Lincolnshire
• You have the legal right to work in the UK indefinitely without requiring sponsorship.

Desirable

• Awareness of National NHS policy objectives
• Knowledge and understanding of medical terminology.
• Understanding of Statistical Process Control Charts

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

3-7 Brighowgate

Grimsby

DN32 0QE

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)