Job summary
An exciting opportunity has arisen for a full
time Support Worker within our Early Interventions in Psychosis and Transitions
Service (EIP) for a one year fixed term contract. We provide a service to
people of North East Lincolnshire between the ages of 14 and 35 who may have
developed a First Episode of Psychosis (FEP) or be at risk of developing
psychosis, At Risk Mental State (ARMS). This is an amazing time to be joining
us as we are expanding the team with a view to eventually increase the age
range to include all working age adults.
The
EIP Service uses a normalising approach to reduce stigma and distress and
promote acceptance, tolerance and recovery. The goal of the Early Intervention
service is to provide hope and recovery.
Main duties of the job
We are looking for a highly motivated and compassionate
team member to support people experiencing psychosis in the community setting.
The post holder will be expected to focus on the service users social,
emotional, practical and vocational needs in line with the principles of
engagement, social inclusion and recovery. The role will include working with
individuals on their recovery journey and enabling them to maintain their
health and wellbeing through programmes such as outdoor activities, physical health
promotion, group work, seeking opportunities in education, employment, and
meaningful activities. The post holder will be an integral part of the team and
be expected to join weekly team meetings and engage with the supervision
process. Can demonstrate good interpersonal and communication skills both
written and verbal. Ability to work within a multi-disciplinary team. Ability
to manage stressful situations.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
To build
trusting and collaborative relationships with service users aged 14-35 referred
into the Early Intervention in Psychosis team
To provide
support to service users adhering to professional boundaries
To help
people identify their own Recovery goals
To support
service users to identify and overcome fears within a relationship of empathy
and trust
To liaise
with carers, other health professionals, statutory and voluntary agencies to
enable the Recovery needs of the service user group to be met
To follow the
principles and values of Recovery.
To
co-facilitate Group work and individual support in the community as required
To promote
inspire hope and the belief that recovery is possible for those who are using
our service.
To undertake
appropriate administrative duties to assist the team in delivering effective
and timely care, e.g. data inputting, safeguarding, filing, computer work,
photo-copying, updating patient records.
To work in
collaboration with other organisations and colleagues involved in the delivery
of care.
To actively
participate in Team Meetings and report regularly to the Line Manager to ensure
effective communication.
To sign-post
to various resources, opportunities and activities within Navigo and in
communities to promote choice and informed decision making.
To ensure
that services are tailored to individuals cultural and social needs..
To keep up to
date with mandatory training and engage in supervision
To
support in the well-being clinic, undertaking physical observations, i.e blood
pressure, weight, pulse, ECG
Job description
Job responsibilities
To build
trusting and collaborative relationships with service users aged 14-35 referred
into the Early Intervention in Psychosis team
To provide
support to service users adhering to professional boundaries
To help
people identify their own Recovery goals
To support
service users to identify and overcome fears within a relationship of empathy
and trust
To liaise
with carers, other health professionals, statutory and voluntary agencies to
enable the Recovery needs of the service user group to be met
To follow the
principles and values of Recovery.
To
co-facilitate Group work and individual support in the community as required
To promote
inspire hope and the belief that recovery is possible for those who are using
our service.
To undertake
appropriate administrative duties to assist the team in delivering effective
and timely care, e.g. data inputting, safeguarding, filing, computer work,
photo-copying, updating patient records.
To work in
collaboration with other organisations and colleagues involved in the delivery
of care.
To actively
participate in Team Meetings and report regularly to the Line Manager to ensure
effective communication.
To sign-post
to various resources, opportunities and activities within Navigo and in
communities to promote choice and informed decision making.
To ensure
that services are tailored to individuals cultural and social needs..
To keep up to
date with mandatory training and engage in supervision
To
support in the well-being clinic, undertaking physical observations, i.e blood
pressure, weight, pulse, ECG
Person Specification
Qualifications
Essential
- Level 2 or 3 diploma in Health & Social Care
Desirable
- Mental Health First Aid - Numeracy and literacy to GCSE level/NVQ 2 or equivalent - IT skills including ability to produce various documents in Word, and use of email and internet. -
- Care certificate in health and social care - level 2
Knowledge
Essential
- Communication skills
- Understands the needs of people who have FEP
- Able to engage with people who have FEP
- Understands boundaries when working with people who have FEP.
- Demonstrable commitment to personal growth and development. - A willingness to work flexibly. Proven knowledge of support needs of people with mental health needs. - Proven knowledge of equal opportunities issues - Proven knowledge of health and safety issues, especially those relevant to mental health - Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
Desirable
- Knowledge of welfare benefits - Knowledge of the social care sector - Knowledge of working with people with drug and alcohol, learning disabilities or complex needs- Methodical and thorough. - Self-motivated. - Efficient and pragmatic. - Resilient and able to model good self-care. - Commitment to diversity and equalities work. - Work with a Recovery focused approach - Values led with a personal commitment to equality, diversity, social justice and change
Experience
Essential
- Can demonstrate an understanding of Mental Health and Safety issues. To be aware of the needs of the service user and their families / carers and have knowledge of voluntary and statutory services
- Communication Skills: Strong verbal and written communication, including active listening and the ability to tailor communication to different audiences.
- Interpersonal Skills: Empathy, the ability to build rapport, and create a trusting relationship with clients.
- Problem-Solving and Crisis Intervention: The ability to assess situations, de-escalate crises, and work under pressure.
- Observational Skills: The ability to notice changes in a client's behaviour and identify potential issues.
- Teamwork: The capacity to work effectively with other healthcare professionals.
- Flexibility: The ability to adapt to different work schedules and environment
Desirable
- A minimum of one years experience working with people with mental health needs, or people with complex needs. - A minimum of one years experience working with young people. - Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions). - Proven experience of carrying out needs and/or risk assessments and the support planning process
- Personal Experience:
- Caring for a family member with mental health challenges or having personal experience can also be beneficial.
Additional Criteria
Essential
Person Specification
Qualifications
Essential
- Level 2 or 3 diploma in Health & Social Care
Desirable
- Mental Health First Aid - Numeracy and literacy to GCSE level/NVQ 2 or equivalent - IT skills including ability to produce various documents in Word, and use of email and internet. -
- Care certificate in health and social care - level 2
Knowledge
Essential
- Communication skills
- Understands the needs of people who have FEP
- Able to engage with people who have FEP
- Understands boundaries when working with people who have FEP.
- Demonstrable commitment to personal growth and development. - A willingness to work flexibly. Proven knowledge of support needs of people with mental health needs. - Proven knowledge of equal opportunities issues - Proven knowledge of health and safety issues, especially those relevant to mental health - Proven knowledge of safeguarding policies and procedures relating to adults and children and young people
Desirable
- Knowledge of welfare benefits - Knowledge of the social care sector - Knowledge of working with people with drug and alcohol, learning disabilities or complex needs- Methodical and thorough. - Self-motivated. - Efficient and pragmatic. - Resilient and able to model good self-care. - Commitment to diversity and equalities work. - Work with a Recovery focused approach - Values led with a personal commitment to equality, diversity, social justice and change
Experience
Essential
- Can demonstrate an understanding of Mental Health and Safety issues. To be aware of the needs of the service user and their families / carers and have knowledge of voluntary and statutory services
- Communication Skills: Strong verbal and written communication, including active listening and the ability to tailor communication to different audiences.
- Interpersonal Skills: Empathy, the ability to build rapport, and create a trusting relationship with clients.
- Problem-Solving and Crisis Intervention: The ability to assess situations, de-escalate crises, and work under pressure.
- Observational Skills: The ability to notice changes in a client's behaviour and identify potential issues.
- Teamwork: The capacity to work effectively with other healthcare professionals.
- Flexibility: The ability to adapt to different work schedules and environment
Desirable
- A minimum of one years experience working with people with mental health needs, or people with complex needs. - A minimum of one years experience working with young people. - Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions). - Proven experience of carrying out needs and/or risk assessments and the support planning process
- Personal Experience:
- Caring for a family member with mental health challenges or having personal experience can also be beneficial.
Additional Criteria
Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
