Job summary
This is an exciting opportunity to work within a
friendly and efficient admin team to support the Older People's Acute Mental
Health services.
Main duties of the job
This vacancy is a band 3 Clinical Team Secretary
position within the Older People's Acute Mental Health Services. The Post holder will support the inpatient
units with a variety of clerical tasks such as minute taking, scanning,
photocopying, word processing and data inputting/extraction on SystmOne. The
Post holder must therefore be an efficient administrator who is able to work well
on their own initiative as well as within the team. It is important they are able to communicate effectively
with the team, the wider organisation, Service Users and their families and
carers.
About us
Hello!
We
are Navigo. We look after North East Lincolnshire's mental health and
well-being, an award-winning social enterprise that provides mental health
services to the NHS and beyond.
The
whole basis of our work is to deliver services that we would be happy for our
own family to use.
We
offer a range of mental health services, including acute and community
facilities as well as specialist support such as outstanding older adults
inpatient services, rehabilitation and recovery community mental health and an
outstanding specialist eating disorder facility.
Ranked
as one of the top UK companies to work for, we feature in the Best Companies
top 100 large company list.
As
a social enterprise, we do things a little bit differently and have also
developed income-generating commercially viable businesses that provide
training, education and employment opportunities including Grimsby Garden
Centre.
Working
at Navigo is not like working anywhere else. Lots of places say that, but we
really mean it.
We
like to work with forward-thinking people who want to make a difference.
Come
and Join us !
Please
note: Whilst we value all applications, if we believe an application to be AI
generated, we will use a checking tool and may reject any application that has
been automatically generated.
Should
you require any assistance in completing this application due to a disability
or other needs please contact navigo.recruitment@nhs.net
Job description
Job responsibilities
The Inpatient
Secretary will be to provide a secretarial, administrative and clerical support
service to the Clinical Acute Inpatient areas within Navigo.
The post-holder will receive, record and
process referral, admission and discharge information maintaining service user
records are up to date at all times.
The
post-holder will be responsible for maintaining up to date knowledge on Navigo
policies, process and procedures and working within these at all times.
The post
holder will be pivotal in ensuring an excellent administrative service is
provided within agreed set time restraints and will be responsible for accurate
recording, maintenance and monitoring of the Teams data.
The
post-holder will record and process referral data from Single Point of
Access/relevant health care professionals, as appropriate to the work of the
Team.
The
post-holder will undertake diary management to the clinical and medical team
and will undertake any other general administrative duties within the
requirements of the Team.
The
post-holder will undertake any other relevant duties required from time to time
as requested by Management which correspond to the general character of the
post and is commensurate with the level of responsibility
Job description
Job responsibilities
The Inpatient
Secretary will be to provide a secretarial, administrative and clerical support
service to the Clinical Acute Inpatient areas within Navigo.
The post-holder will receive, record and
process referral, admission and discharge information maintaining service user
records are up to date at all times.
The
post-holder will be responsible for maintaining up to date knowledge on Navigo
policies, process and procedures and working within these at all times.
The post
holder will be pivotal in ensuring an excellent administrative service is
provided within agreed set time restraints and will be responsible for accurate
recording, maintenance and monitoring of the Teams data.
The
post-holder will record and process referral data from Single Point of
Access/relevant health care professionals, as appropriate to the work of the
Team.
The
post-holder will undertake diary management to the clinical and medical team
and will undertake any other general administrative duties within the
requirements of the Team.
The
post-holder will undertake any other relevant duties required from time to time
as requested by Management which correspond to the general character of the
post and is commensurate with the level of responsibility
Person Specification
Knowledge
Essential
- Understands the need for confidentiality
- Understanding of client group
Desirable
- Knowledge of mental health services
- Working knowledge of CPA
- Knowledge of hospital administration systems
- Knowledge of medical terminology
- Previous customer service role
Qualifications
Essential
- Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
- RSA/OCR Grade 3 Typing/Word Processing standard
Experience
Essential
- Team Working
- Maintaining databases and spreadsheets
Desirable
- Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
- Experience/willingness to undertake training in use of electronic systems
- Experience of working in a team
Person Specification
Knowledge
Essential
- Understands the need for confidentiality
- Understanding of client group
Desirable
- Knowledge of mental health services
- Working knowledge of CPA
- Knowledge of hospital administration systems
- Knowledge of medical terminology
- Previous customer service role
Qualifications
Essential
- Educated to GCSE level grade A to C or equivalent including Mathematics and English Language
- RSA/OCR Grade 3 Typing/Word Processing standard
Experience
Essential
- Team Working
- Maintaining databases and spreadsheets
Desirable
- Previous NHS secretarial/ administrative experience/knowledge of hospital administration procedures
- Experience/willingness to undertake training in use of electronic systems
- Experience of working in a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
