Senior Trainer - Respect Training

Job description

Job responsibilities

In April 2011, North East Lincolnshire NHS Mental Health Services became a not-for-profit social enterprise called Navigo.

For a number of years Navigo have developed various trading arms that address gaps and opportunities in service delivery that are not financed by NHS statutory funding. All of our trading arms are developed as stand-alone enterprises with Navigo acting as the parent company and operating within the Navigo ethos. Trading arm employees are employed on a commercial contract with our trading company Nurtrio

The role of the senior trainer sits within Respect Training which is one of the trading arms of Navigo.

Respect Training were one of the first UK organisations to be certified by The British Institute of Learning Disabilities (BILD) against the Restraint Reduction Network Standards (RRN) and were re-certified for an additional 3 years in December 2022.

Our goal is to support the organisations we work with in creating a culture of person-centred care that prevents and reduces the need for, and use of, restrictive interventions. Our training programmes focus on developing skills in pro-active intervention and de-escalation.

The programmes were developed in collaboration with service users and draw from daily experiences in front line care, feedback from the affiliates that we work closely with and our Expert by Experience who, as a service user of Navigo brings invaluable first-hand knowledge to the team.

Through our training we aim to increase the confidence and competence of our participants when they are supporting and managing people who present with behaviours of concern. Whether this is non-patient facing staff members, nursing and clinical teams working within a ward or home environment, or families and carers supporting loved ones at home, we offer the opportunity for individuals to enhance their skills and abilities to safely deal with what can often be challenging situations.

Our programmes are delivered throughout the UK and our clients are from a variety of backgrounds and include those supporting mental health services (adult / psychiatric intensive care units / older people and dementia), learning disabilities and autism. We work with NHS Trusts including acute hospitals, residential and nursing homes, schools, ambulance services, supported housing and individual families.

We are seeking a compassionate and dedicated person to join our team and who will have the opportunity to play a vital role in educating and empowering organisations, individuals, families, and carers to assist in reducing the use of restrictive practices and promoting positive behavioural support.

We are a small team therefore it will be essential that any applicants possess strong teamworking skills and attitudes.

ROLE SUMMARY:

The role of the Senior Trainer is a physically demanding role and they will be responsible for the effective delivery of the Respect Training restraint reduction theory and physical intervention components of the programmes that are offered.

The post holder will have working knowledge of restraint reduction theory and practice and will be required to work in a way that promotes the values, attitudes and philosophy of Respect Training.

They will work with current and new clients to ensure that training programmes are designed to meet and continue to meet their specific requirements.

The role holder will also be available to provide ongoing support to clients which may, at times, mean re-visiting them to work through any problems or issues they may have.

Due to the location of some of our clients, there will be occasions when the role holder will be required to stay away from home and in some instances, travel on a Sunday will be needed.

MAIN DUTIES / RESPONSIBILITIES:

To act as a role model for Respect Training at all times ensuring that every interaction with clients leaves them with a positive experience.

To deliver the theoretical and physical skills components of the restraint reduction training within Respect Trainings portfolio to a variety of clients ensuring that the atmosphere is conducive to group participation and discussion, and actively encouraging two-way communication.

To ensure that any training delivery is in line with current Restraint Reduction Network (RRN) Standards and adheres to Respect Trainings attitudes and values.

Maintain knowledge and awareness of the RRN Training Standards and work with the wider team to ensure any changes are seamlessly incorporated into the relevant training programmes.

To keep abreast of wider trends in restraint reduction theory and practice and person-centred care.

To consistently and professionally assess the competence of participants during training and provide feedback to the client (including passing or referring participants).

To use feedback from clients and participants to input into the continuous improvement cycle in relation to the training programmes offered by Respect Training.

To ensure Respect Trainings compliance with British Institute of Learning Disabilities (BILD) and the RRN Standards by:

- undertaking in situ observations of a percentage of Respect Trainings affiliate organisations training

- undertaking quality assurance activities with regard to affiliate organisations training and providing them with actionable feedback where relevant.

To ensure your personal compliance with BILD and RRN Standards by:

- attending your annual Respect recertification training including the submission of your personal portfolio

- updating knowledge and skills through continuous professional development.

- keeping relevant first aid qualification current

- completing mandatory training

Assisting in further developing the Respect Training network

Attending and participating in and, on occasions, chairing the Respect Training quarterly affiliate meetings.

Person Specification

Experience

Essential

• Minimum of 2 years working within any of the following areas:
• Health and Social Care
• Acute Trusts
• Schools
• Mental Health
• Learning Disabilities
• Autism
• Residential care
• Familiarity with the principles of positive behavioural support and person-centred care

Desirable

• Experience of working in a training delivery role or presenting to audiences
• Experience of working with individuals with a variety of learning needs.

Qualifications

Essential

• GCSE or OLevel Maths & English (Grade C and above)
• Certificate in restraint reduction training or equivalent e.g. Respect Training
• Working knowledge and experience of restraint reduction theory and practice.
• A commitment to promoting positive behavioural support and person-centred care and the reduction of restrictive interventions.

Desirable

• Teaching or training qualification
• Knowledge of the training cycle

Skills & Attributes

Essential

• Awareness of current policy and legislation surrounding restraint reduction.
• Understanding of the current Restraint Reduction Network Training Standards.
• Competent in the use of Microsoft Office applications particularly Word, PowerPoint, Excel and Teams.
• People
• Outstanding interpersonal skills and ability to build rapport with a wide range of people
• Natural ability to build trusting and productive relationships with people
• Team orientated with a collaborative mindset
• Communication
• Compelling written and verbal communication skills, tailored to a variety of audiences
• Excellent active listening skills, ability to ask perceptive questions to attain important information
• Initiative
• Able to work independently and use initiative to think quickly on the spot in different situations
• Able to think outside the box when faced with problems or issues.
• Organisation
• Can effectively manage time to meet deadlines while maintaining high standards
• Able to effectively follow organisational / team processes and procedures

Desirable

• A working knowledge of OneDrive
• Experience in developing training programmes

Additional Criteria

Essential

• Is physically able to teach and demonstrate interventions
• Flexibility to travel to various locations and working outside of normal office hours.
• Full and current driving licence and/or ability to travel independently (or with a supporting person) to meet clients
• PERSONAL ATTRIBUTES
• High level of self-awareness, emotional intelligence and resilience
• Naturally interested in and energised by working with and talking to people
• Non-judgemental and trustworthy
• Capability to be warm and empathetic whilst respecting professional boundaries
• Passion and positivity
• Motivation and drive to make a positive difference to people's lives
• Belief that people with mental illness /disability should be treated with courtesy and respect
• Positive mind-set and motivational to others
• Has a can do attitude
• Responds positively to set backs with ability to translate into valuable learning experiences
• Conscientious and professional
• Reliably able to deliver excellent results and go the extra mile for clients, staff and employer
• Committed to continuous personal and professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Navigo Health and Social Care CIC

Address

Navigo House / Home Working / Clients Premises

Brighowgate

Grimsby

DN32 0QE

Employer's website

https://navigocare.co.uk/ (Opens in a new tab)