Job summary
The Transport Service provides accessible transport means to vulnerable people in order that they can participate in the services offered by Day Opportunities throughout North East Lincolnshire and the surrounding area.
Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job
Job title: Passenger Assistant
Department: Transport
Base: Cromwell Road Resource Centre and Doughty Road Depot
17.25 hours per week
Hours of work Monday, Tuesday & Friday 7.30am to 10.30am and 2.15pm to 5.00pm (1:15 to 4pm Friday)
£22,627 (under 21); £24,735 (21 and over) pro rata per annum fixed salary point
Permanent
You will be responsible for providing assistance, supervision and support to service users to and from their homes, to any venue within the area, ensuring all Health and Safety regulations are adhered to.
You will need to reassure confused/distressed clients and you will need to liaise sensitively with families and carers where required, tact and persuasive skills are required.
You must have experience of working with vulnerable adults with a range of needs and be able to support service users. It is essential that you have effective communication and team working skills, ability to build positive inter-personal relationships with a range of people e.g. service users, carers, work colleagues and have the ability to safely use a range of moving and handling equipment i.e. moving and handling, push/pulling wheelchairs.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Details
Date posted
24 November 2025
Pay scheme
Other
Salary
£22,627 a year under 21; £24,735 for 21 and over, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
B9814-25-275
Job locations
Resource Centre
402 Cromwell Road
Grimsby
DN31 2BN
Employer details
Employer name
Care Plus Group
Address
Resource Centre
402 Cromwell Road
Grimsby
DN31 2BN
Employer's website
https://www.careplusgroup.org/ (Opens in a new tab)
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