Care Plus Group

Administrative Assistant

The closing date is 21 October 2025

Job summary

Please note that Care Plus Group are not currently registered to sponsor applicants from outside of the EU and EEA.

The Hospital Discharge Team are based at the Diana Princess of Wales Hospital. The Hospital Discharge Team is responsible for the safe and effective discharge of patients from hospital into the community and also the prevention of admission to hospital.

The Hospital Discharge Team works in partnership with the Acute Trust ensuring effective prevention and discharge pathways are followed. The postholder will provide professional support to those staff working in the Hospital Discharge Team.

The team operates 7 days per week working between the hours of 8.00am and 8.00pm.

Main duties of the job

Job title: Administrative Assistant

Department: Hospital Discharge Team

Base: Diana, Princess of Wales Hospital, Scartho Road, Grimsby, DN33 2BA

Hours: Part-time, permanent (30 hours per week available)

Salary: Range 3 point 12 £24,968 Pro Rata Per Annum (Fixed Point)

You will be expected to work as part of the HDT team under the direction of the Clinical Lead, to ensure the smooth flow of patients through the team. It is expected that by coordinating administrative tasks, and liaising with other departments, you will contribute to the efficient and effective running of the Discharge Team resulting in a significant reduction in patient journey times and an effective discharge plan being in place.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff. We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£24,968 a year Range 3 - Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-25-246

Job locations

Diana, Princess of Wales Hospital

Scartho Road

Grimsby

DN33 2BA


Job description

Job responsibilities

The job description is attached as a separate document with the person specification - please refer to it for more information

Job description

Job responsibilities

The job description is attached as a separate document with the person specification - please refer to it for more information

Person Specification

Experience

Essential

  • Minimum of 6 months administration/reception experience.
  • Experience of data input, spread sheets/statistics.
  • Competent in Microsoft office including Word, Outlook & Excel
  • Stock control
  • Diary management
  • Servicing meetings

Desirable

  • SystemOne
  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment
  • Supervisory experience

Knowledge & Skills

Essential

  • Ability to effectively manage own workload.
  • Accurate data input and word processing.
  • Accurate minute taking.
  • Effective interpersonal and communication skills, both face to face and over the phone.
  • Ability to liaise effectively with people at all levels.
  • Effective customer care skills.
  • Ability to maintain confidentiality.
  • Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

Qualifications

Essential

  • Literacy and numeracy level 2 qualification
  • Level 3 or equivalent qualification in computer applications
  • Level 2 NVQ Business Administration

Desirable

  • Business Administration level 3

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Ability to work flexibly regarding working hours including weekends/arrangements and venues
Person Specification

Experience

Essential

  • Minimum of 6 months administration/reception experience.
  • Experience of data input, spread sheets/statistics.
  • Competent in Microsoft office including Word, Outlook & Excel
  • Stock control
  • Diary management
  • Servicing meetings

Desirable

  • SystemOne
  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment
  • Supervisory experience

Knowledge & Skills

Essential

  • Ability to effectively manage own workload.
  • Accurate data input and word processing.
  • Accurate minute taking.
  • Effective interpersonal and communication skills, both face to face and over the phone.
  • Ability to liaise effectively with people at all levels.
  • Effective customer care skills.
  • Ability to maintain confidentiality.
  • Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

Qualifications

Essential

  • Literacy and numeracy level 2 qualification
  • Level 3 or equivalent qualification in computer applications
  • Level 2 NVQ Business Administration

Desirable

  • Business Administration level 3

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Ability to work flexibly regarding working hours including weekends/arrangements and venues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Diana, Princess of Wales Hospital

Scartho Road

Grimsby

DN33 2BA


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer details

Employer name

Care Plus Group

Address

Diana, Princess of Wales Hospital

Scartho Road

Grimsby

DN33 2BA


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Urgent Care Business Manager

Lyndsay Marks

lyndsay.marks@nhs.net

Details

Date posted

14 October 2025

Pay scheme

Other

Salary

£24,968 a year Range 3 - Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-25-246

Job locations

Diana, Princess of Wales Hospital

Scartho Road

Grimsby

DN33 2BA


Supporting documents

Privacy notice

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