Job summary
Community
Inpatient Unit (CIU) provides Rehabilitation, Re-ablement and recovery
interventions for adults in North East Lincolnshire. The service will promote
faster recovery from illness, prevent unnecessary acute hospital admissions and
premature admissions to long-term care, support timely discharge from hospital
and maximise independent living wherever possible. Multi-professional staff
will collaborate with individuals to ensure they achieve their full potential
in terms of their level of independence, health, and wellbeing.
Main duties of the job
Job Title: Patient Flow Co-ordinator
Based: Community Inpatient Unit, Grimsby
Hours: 37.5 hrs per week
Salary: Range 4 £26,416 - £28,182 per annum - Fixed point.
The post holder will work within CIU supporting patient flow both in
and out of the unit, this includes facilitating daily planning of appropriate
admissions into the Unit and safe discharges out.
This role is crucial to delivering safe patient care and flow
throughout the system. You must be able to work both independently and as a
member of the multi-disciplinary team
The patient flow coordinator will provide support to the MDT in
dealing with general administrative tasks in order to free up valuable nursing,
social worker and therapy time to avoid delays and improve the patient
experience.
About us
Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.
We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.
We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Job description
Job responsibilities
The job description is attached as a separate document with the person specification - please refer to this for more information.
Job description
Job responsibilities
The job description is attached as a separate document with the person specification - please refer to this for more information.
Person Specification
Experience
Essential
- Proven experience of working in a health and/or social care environment
- Experience of working in a Multi-disciplinary environment
- Knowledge of use of databases
Desirable
- Experience of working with people with varying levels of communication skills/abilities
- Evidence of continual professional and personal development
- Knowledge of SystmOne
Skills and Knowledge
Essential
- Knowledge of the principles of enablement and self-care principle
- Ability to express self clearly and accurately both in writing and orally
- Ability to maintain accurate and up to date records
- Effective communication skills
- Demonstrate ability to communicate to service users, families and carers on sensitive issues
- Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook and Word
- Ability to establish and maintain effective working relationships at all levels and with a wide range of internal/external agencies
- Understanding and ability to maintain confidentiality, Data Protection and Caldicott
- Know when to make decisions within delegation and know when to seek advice and guidance
- Ability to contribute to planning, co-ordination and monitoring of services
Other
Essential
- Ability to rearrange and prioritise workload to meet the needs of the service
- Willing to undertake appropriate professional development
- Ability to demonstrate commitment to CPG core values
- Flexible working that may include occasional weekends to meet the needs of the service
Qualifications
Essential
- Literacy and numeracy skills minimum Level 2
- NVQ 3 in business administration or equivalent
- IT qualification such as ECDL or extensive demonstrable experience of using IT software
Person Specification
Experience
Essential
- Proven experience of working in a health and/or social care environment
- Experience of working in a Multi-disciplinary environment
- Knowledge of use of databases
Desirable
- Experience of working with people with varying levels of communication skills/abilities
- Evidence of continual professional and personal development
- Knowledge of SystmOne
Skills and Knowledge
Essential
- Knowledge of the principles of enablement and self-care principle
- Ability to express self clearly and accurately both in writing and orally
- Ability to maintain accurate and up to date records
- Effective communication skills
- Demonstrate ability to communicate to service users, families and carers on sensitive issues
- Effective IT skills including use of M365 applications, including but not limited to Excel, PowerPoint, Outlook and Word
- Ability to establish and maintain effective working relationships at all levels and with a wide range of internal/external agencies
- Understanding and ability to maintain confidentiality, Data Protection and Caldicott
- Know when to make decisions within delegation and know when to seek advice and guidance
- Ability to contribute to planning, co-ordination and monitoring of services
Other
Essential
- Ability to rearrange and prioritise workload to meet the needs of the service
- Willing to undertake appropriate professional development
- Ability to demonstrate commitment to CPG core values
- Flexible working that may include occasional weekends to meet the needs of the service
Qualifications
Essential
- Literacy and numeracy skills minimum Level 2
- NVQ 3 in business administration or equivalent
- IT qualification such as ECDL or extensive demonstrable experience of using IT software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
