Job summary
Care Plus Group Primary Care practices provides the first point of contact for registered patients accessing the health care service. The service will work collaboratively with patients to assist them in managing and preventing illnesses and coordinating access to specialised care.
The Care Plus Group Primary Care practices, Open Door and Quayside, provide services for a client group with a range of diverse and sometimes complex needs including substance misuse, homelessness, mental health problems and self-neglect.
Please note that Care Plus Group Primary Care are not currently registered to sponsor applicants from outside the EU and EEA.
Main duties of the job
Job Title: Medical Receptionist
Based at: Open Door Surgery, Grimsby
Hours: 30 - 37.5 negotiable
£21,840 (under 21) -£23,875 (Over 21) pro rata per annum
The postholder will be the first point of contact for visitors and callers to and will be required to deal with enquiries efficiently and courteously and to the mutual satisfaction of the partners, service users and patients.
The postholder will provide professional and quality administrative support and reception service to patients, doctors, other health professionals and all visitors. Works under general supervision and within well established procedures.
Ensure that all patients and visitors either in person or via the telephone are greeted professionally and politely
To be the first point of contact for staff/visitors/Service Users; welcome and direct to the appropriate area/person.
Answer all incoming calls from patients and other health care professionals, divert them appropriately. and liaise with clinicians
Make/cancel and re-arrange appointment via the system
About us
Open Door & Quayside are subsidiaries of Care Plus Group.
Open Door is committed to improving the health & social care for some of the most vulnerable people within North East Lincolnshire. Quayside is a GP practice which is committed to ensuring that the local community are given the opportunity to access a range of health and care services and receive information, advice and guidance needed to improve their lives.
We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.
Details
Date posted
10 July 2025
Pay scheme
Other
Salary
£21,840 to £23,875 a year £21,840 (under 21) - £23,875 (21 & Over), pro rata per annum
Contract
Permanent
Working pattern
Full-time, Part-time
Reference number
B9814-25-168
Job locations
Open Door
Albion Street
Grimsby
DN32 7DL
Employer details
Employer name
Care Plus Group
Address
Open Door
Albion Street
Grimsby
DN32 7DL
Employer's website
https://www.careplusgroup.org/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
