Clerical Assistant

Job summary

Care Plus Group are looking for a Clerical Assistant to join our Community Nursing team to provide comprehensive administrative support. Care Plus Group have a number of Community Nursing Teams covering Grimsby, Cleethorpes and the surrounding villages within North East Lincolnshire. They deliver a wide range of nursing care to people either in their own homes or in other community settings. The post holder will be part of a team responsible for providing the vital support to enable an effective and efficient service delivery.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Clerical Assistant

Community Nursing Admin Team

Scartho Medical Centre

21 hours per week - You will be required to work a rota pattern between 8am and 6pm Monday to Friday and weekends and Bank holidays (on a rota basis)

Permanent

Salary Range 2 £21,841 (under 21) - £23,875 (21 & over) fixed salary point

You will provide a comprehensive administrative support service to the Community Nursing teams. You will be the first point of contact for telephone enquiries from service users and professionals, taking messages and forwarding to the appropriate source. Stock control and the ordering of stock for each Community Nursing site will also be a key part of the role. Work will generally be carried out under supervision and will be within well established procedures.

You will undertake routine clerical duties, e.g. photocopying, scanning, computer work, message taking, telephone enquiries.

You will be responsible for taking accurate messages and relaying to the appropriate persons and inputting message details onto a clinical patient record system (Systmone)

You will be expected to deal with straightforward queries and issues, following agreed processes, referring on to line manager where appropriate.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Employer details

Employer name

Care Plus Group

Address

Scartho Medical Centre

Springfield Road

Grimsby

DN33 3JF

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

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Employer details

Employer name

Care Plus Group

Address

Scartho Medical Centre

Springfield Road

Grimsby

DN33 3JF

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

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