Care Plus Group

Administrative Assistant

Information:

This job is now closed

Job summary

The TB community service is a nurse led service identifying and proactively managing adults and children with a TB diagnosis. The role is embedded within the Open Door Primary Care Centre which specialises in offering those patients with highly complex lifestyles, including homelessness, alcohol and drug users and those who present with complex and challenging behaviours which have resulted in them being unable to access mainstream health care provision locally.

Please note that Care Plus Group Primary Care are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job Title: Administrative Assistant

Hours: 15 hours per week

Permanent

£23,874.98 per annum pro rata fixed salary point

An opportunity has a risen for the role of Administrative Assistant to support the Local Nurse led TB Service. The TB service identifies and proactively manages adults and children with a TB diagnosis.

As the administrative assistant you will work under the direction of the Clinical Nurse Specialist and be required to undertake a range of administrative duties including liaising with patients for booking appointments and queries, diary management, writing letters, filing, photocopying and liaising with other professionals.

You will be required to utilise various range of IT systems including SystmOne .

To apply for this role you must have Level 3 or equivalent qualification in computer applications, or equivalent level of competence and/or Level 2 NVQ Business Administration.

Would be advantageous if you have previous experience of working in health care, but not essential.

In return you will be part of a team that provides support, training and flexible working.

About us

Open Door & Quayside are subsidiaries of Care Plus Group.

Open Door is committed to improving the health & social care for some of the most vulnerable people within North East Lincolnshire. Quayside is a GP practice which is committed to ensuring that the local community are given the opportunity to access a range of health and care services and receive information, advice and guidance needed to improve their lives.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement. We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Details

Date posted

20 March 2025

Pay scheme

Other

Salary

£23,874.98 a year pro rata - fixed point

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-25-062

Job locations

Open Door

Albion Street

Grimsby

DN32 7DL


Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Person Specification

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Ability to work flexibly with regard to working hours/arrangements and venues

Qualifications

Essential

  • Literacy and numeracy level 2 qualification
  • Level 3 or equivalent qualification in computer applications
  • Level 2 NVQ Business Administration

Desirable

  • Level 3 Business Administration

Experience

Essential

  • Minimum of 6 months administration/reception experience.
  • Experience of data input, spread sheets/statistics.
  • Competent in use of M365 applications and willingness to utilise digital tools.
  • Stock control
  • Diary management
  • Servicing meetings

Desirable

  • SystmOne
  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment
  • Supervisory experience

Knowledge and Skills

Essential

  • Ability to effectively manage own workload
  • Accurate data input and word processing
  • Accurate minute taking
  • Effective interpersonal and communication skills, both face to face and over the phone.
  • Ability to liaise effectively with people at all levels
  • Effective customer care skills
  • Ability to maintain confidentiality
  • Ability to demonstrate empathy and sensitivity when dealing with clients/patients.
Person Specification

Other

Essential

  • Ability to demonstrate commitment to CPG core values
  • Ability to work flexibly with regard to working hours/arrangements and venues

Qualifications

Essential

  • Literacy and numeracy level 2 qualification
  • Level 3 or equivalent qualification in computer applications
  • Level 2 NVQ Business Administration

Desirable

  • Level 3 Business Administration

Experience

Essential

  • Minimum of 6 months administration/reception experience.
  • Experience of data input, spread sheets/statistics.
  • Competent in use of M365 applications and willingness to utilise digital tools.
  • Stock control
  • Diary management
  • Servicing meetings

Desirable

  • SystmOne
  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment
  • Supervisory experience

Knowledge and Skills

Essential

  • Ability to effectively manage own workload
  • Accurate data input and word processing
  • Accurate minute taking
  • Effective interpersonal and communication skills, both face to face and over the phone.
  • Ability to liaise effectively with people at all levels
  • Effective customer care skills
  • Ability to maintain confidentiality
  • Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

Open Door

Albion Street

Grimsby

DN32 7DL


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer details

Employer name

Care Plus Group

Address

Open Door

Albion Street

Grimsby

DN32 7DL


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Lisa Revell

Lisa.revell@nhs.net

Details

Date posted

20 March 2025

Pay scheme

Other

Salary

£23,874.98 a year pro rata - fixed point

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-25-062

Job locations

Open Door

Albion Street

Grimsby

DN32 7DL


Supporting documents

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