Clerical Assistant

Care Plus Group

Information:

This job is now closed

Job summary

The NEL Community Therapy Team provides Occupational Therapy and Physiotherapy to support people with health and social care needs to stay in their own home and help them remain independent. Community Therapy staff are employed by Care Plus Group and Northern Lincolnshire and Goole NHS Foundation Trust working in partnership and provide direct clinical interventions through assessment of need and person centred goal planning. The range of interventions includes treatment, rehabilitation, minor and major housing adaptations, loan of equipment and moving and handling solutions for adults with a primary physical disability.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job Title: Clerical Assistant

Base: Cromwell Primary Care Centre

Hours: 37.5

Permanent

Salary Range 2 £20,702 (under 23), £21,190 (over 23)

Job Title: Clerical Assistant

Hours: 37.5

Permanent

Salary Range 2 £20,702 (under 23), £21,190 (over 23)

This postholder will support the wider admin team within the Community Therapy service based at Cromwell Road. Everyday tasks will include photocopying, scanning, computer work, message taking, telephone enquiries, process and distribution of incoming and outgoing mail, and the use of Microsoft Word/Excel/PowerPoint to produce a range of documents. You will be organised and have good communication skills in a range of situations whether written, telephone or face to face. As part of the role you will be closely supervised and supported and have the ability to develop your skills within the service.

For further information and an informal discussion, please contact Natalie Oxley on telephone number 07935000761

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Date posted

01 March 2024

Pay scheme

Other

Salary

£20,702 to £21,190 a year Range 2 £20,702 (under 23) - £21,190 (over 23)

Contract

Permanent

Working pattern

Full-time

Reference number

B9814-24-62

Job locations

Cromwell Primary Care Centre

Cromwell Road

Grimsby

DN31 2BH


Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Person Specification

Experience

Essential

  • Recent experience of working in an office/reception (within the last year)
  • Experience of working with the public (both face to face and on the telephone)
  • Competent in Microsoft office including Word, Outlook & Excel

Desirable

  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment

Qualifications

Essential

  • Literacy and numeracy level 2
  • Level 2 or equivalent qualification in computer applications

Desirable

  • NVQ Level 2 Business Admin
  • NVQ Level 2 Customer Care

Knowledge & Skills

Essential

  • Effective communication and organisational skills
  • Ability to demonstrate diplomacy and tact
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Effective prioritisation skills
  • Awareness of confidentiality
  • Ability to work accurately
  • Ability to communicate effectively with people at all levels
  • Effective customer care skills
  • Ability to take and transcribe accurate notes
  • Able to demonstrate commitment to CPG Core Values

Other

Essential

  • Ability to work flexibly with regard to working hours/arrangements and venues
Person Specification

Experience

Essential

  • Recent experience of working in an office/reception (within the last year)
  • Experience of working with the public (both face to face and on the telephone)
  • Competent in Microsoft office including Word, Outlook & Excel

Desirable

  • Experience of working with people with varying levels of communication skills/abilities
  • Experience of working in a care environment

Qualifications

Essential

  • Literacy and numeracy level 2
  • Level 2 or equivalent qualification in computer applications

Desirable

  • NVQ Level 2 Business Admin
  • NVQ Level 2 Customer Care

Knowledge & Skills

Essential

  • Effective communication and organisational skills
  • Ability to demonstrate diplomacy and tact
  • Ability to work as part of a team
  • Ability to work on own initiative
  • Effective prioritisation skills
  • Awareness of confidentiality
  • Ability to work accurately
  • Ability to communicate effectively with people at all levels
  • Effective customer care skills
  • Ability to take and transcribe accurate notes
  • Able to demonstrate commitment to CPG Core Values

Other

Essential

  • Ability to work flexibly with regard to working hours/arrangements and venues

Employer details

Employer name

Care Plus Group

Address

Cromwell Primary Care Centre

Cromwell Road

Grimsby

DN31 2BH


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


Employer details

Employer name

Care Plus Group

Address

Cromwell Primary Care Centre

Cromwell Road

Grimsby

DN31 2BH


Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)


For questions about the job, contact:

Natalie Oxley

07935000761

Date posted

01 March 2024

Pay scheme

Other

Salary

£20,702 to £21,190 a year Range 2 £20,702 (under 23) - £21,190 (over 23)

Contract

Permanent

Working pattern

Full-time

Reference number

B9814-24-62

Job locations

Cromwell Primary Care Centre

Cromwell Road

Grimsby

DN31 2BH


Supporting documents

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