Care Plus Group

Adminstrative Assistant

This job is now closed

Job summary

Palliative and End of Life Care Services provide various of levels of support to people with limited conditions and those who are in the final phase of life. The service provides, one to one support as well as advisor capacity to other professionals.

The service will work through a central point of referral, working in conjunction with the Community Nursing Teams.

Please note that Care Plus Group are not currently registered to sponsor applicants from outside the EU and EEA.

Main duties of the job

Job Title: Administrative Assistant

Base: St Andrews Hospice

Hours: 30 hours per week

Permanent

Salary Range 3 point 10 £21,414 pro rata per annum fixed salary point

You will provide a comprehensive administrative support service at any location across Care Plus Group under supervision. You will exercise initiative and independent judgment with minimum supervision, ensuring that you exercise a high degree of tact, diplomacy and confidentiality at all times. You will also take referral information from professionals.

For further information and an informal discussion please contact Vicky Martin or Hayley Wrightam on telephone number 01472 250623.

About us

Care Plus Group is an employee owned Social Enterprise, established in 2011 to deliver NHS community health and social care services and employ over 800 people. A key feature of our organisation is the positive culture we have developed which is based on valuing, trusting, engagement, and involvement of our staff.

We consistently deliver high quality innovative services across NE Lincolnshire, reflected in an ongoing above 95% customer satisfaction feedback. Our services have received national recognition/commendations and Awards including winning a national HSJ award in November 2021. We hold the highest possible standard of ISO accreditation and are committed to reducing our carbon footprint.

We offer excellent terms and conditions including optional membership to a contributory pension scheme, Independent Provider closed access to the NHS pension scheme, lease cars, a full induction programme and an extensive range of CPD/development opportunities. We recognise continuous service from partner Health and Care organisations for the purposes of annual leave entitlement.

We are a supportive employer and operate in a way which supports family friendly and flexible working. CPG is an equal opportunities employer, committed to safeguarding the welfare of vulnerable adults and expect the same commitment from all staff and volunteers. As a Disability Confident employer, we will interview all disabled candidates who meet the essential criteria.

Date posted

24 August 2023

Pay scheme

Other

Salary

£20,590 a year

Contract

Permanent

Working pattern

Part-time

Reference number

B9814-23-234

Job locations

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Job description

Job responsibilities

The job description is attached as a separate document with the person specification please refer to this for more information.

Person Specification

Qualifications

Essential

Literacy and numeracy level 2 qualification
Level 3 or equivalent qualification in computer applications
Level 2 NVQ Business Administration

Desirable

Business Administration level 3

Skills & Knowledge

Essential

Ability to effectively manage own workload
Accurate data input and word processing
Accurate minute taking
Effective interpersonal and communication skills, both face to face and over the phone.
Ability to liaise effectively with people at all levels
Effective customer care skills
Ability to maintain confidentiality
Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

Experience

Essential

Minimum of 6 months administration/reception experience.
Experience of data input, spread sheets/statistics.
Competent in Microsoft office including Word, Outlook & Excel
Stock control
Diary management
Servicing meetings

Desirable

SystemOne
Experience of working with people with varying levels of communication skills/abilities
Experience of working in a care environment

Person Specification

Qualifications

Essential

Literacy and numeracy level 2 qualification
Level 3 or equivalent qualification in computer applications
Level 2 NVQ Business Administration

Desirable

Business Administration level 3

Skills & Knowledge

Essential

Ability to effectively manage own workload
Accurate data input and word processing
Accurate minute taking
Effective interpersonal and communication skills, both face to face and over the phone.
Ability to liaise effectively with people at all levels
Effective customer care skills
Ability to maintain confidentiality
Ability to demonstrate empathy and sensitivity when dealing with clients/patients.

Experience

Essential

Minimum of 6 months administration/reception experience.
Experience of data input, spread sheets/statistics.
Competent in Microsoft office including Word, Outlook & Excel
Stock control
Diary management
Servicing meetings

Desirable

SystemOne
Experience of working with people with varying levels of communication skills/abilities
Experience of working in a care environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Care Plus Group

Address

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)

Employer details

Employer name

Care Plus Group

Address

St. Andrews Hospice

Peaks Lane

Grimsby

DN32 9RP

Employer's website

https://www.careplusgroup.org/ (Opens in a new tab)