Neighbourhood nurse assistant

Job description

Job responsibilities

Job purpose

To be a core member of the Neighbourhood Nursing Team delivering direct care to service users and supporting registered practitioners to deliver high quality, compassionate care in accordance with the individualised care plans, in the service users own home.

To carry out a range of clinical and non-clinical healthcare within scope of practice, whether under direct or indirect supervision of the registered practitioner, in accordance with the organisations values.

Opportunities to develop knowledge and skills, specific to individuals needs, exploring core skills and skills set specifically for the Senior Health Care Assistant role.

1. Communication and relationship skills

Ability to form professional, trusting and reliable relationships with service users and their families.

Good inter-personal and communication skills, including ability to deal with sensitive service users issues and concerns

Provide and receive routine information either verbally or in writing and understanding of any potential barriers

Use of empathy, sensitivity and confidentiality when communicating.

Liaise with nursing staff as necessary to indicate changes in care plan of health needs to maintain high level of care provision.

2. Knowledge, training and experience

Evidence of experience of working in health and social care provision.

Completion of competency-based workbook or Level 3 Apprenticeship Health Care or NVQ 3 Health and Social Care

Knowledge of care related procedures inclusive of clinical observations within scope of practice

Base level fundamental theoretical knowledge that is evidence based

Able to demonstrate good literacy and numeracy skills.

Ability to manage own time and demonstrate high quality organisational skills.

Ability to work as park a team and support peers

I T Literate

Commitment to achieve required statutory and mandatory training.

3. Analytical and judgement skills

Providing continuity of care to service users.

Act on own initiative to make judgements on altering needs of the service users which may require change to the care provision or require further input from community nursing teams or GPs.

Instigate appropriate escalation of service user need following assessment, inclusive of emergency procedures.

Identify equipment or resource needs of the service user.

Continuous review of care plan and service users needs.

4. Planning and organisational skills

Responsible for organising allocated workload.

Plan and deliver delegated care with service user as per individualised care plan.

Notifying lead clinician with any concerns raised.

Supporting with supervision within the team.

5. Physical skills

Provide a range of interventions e.g. personal care, pressure area management, wound care and venepuncture.

Ability to perform physical actions required for service user care including moving and handling with appropriate equipment.

Basic keyboard skills.

6. Responsibility for patient / client care

Providing holistic personal care and clinical intervention to individuals in the community as per plan of care within scope of practice e.g. Clinical observations, catheter care, wound care

Awareness of own scope of practice and attend visits under direct supervision where needed

Maintain clinical competency and an awareness of health and social care to ensure high standards of care.

Liaising with community nursing teams to ensure effective care provision.

7. Responsibility for policy and service development implementation

Follow policy organisational policies and procedures.

To be aware of safeguarding vulnerable adults, being service user advocate and reporting concerns to senior members of staff or appropriate teams.

Be aware of legal responsibilities to protect patients confidentiality.

Maintain professional boundaries at all times.

8. Responsibility for financial and physical resources

Careful use of equipment within the service users own home, ensuring that all equipment used is within scope of practice/ training and are safe to use in accordance with MCH protocols/ procedures.

Careful movement of service users personal belongings, where needed.

Ensure appropriate equipment and supplies are available for clinical intervention.

9. Responsibilities for human resources (HR)

Participate in own appraisal, education/training as an individual and within the neighbourhood nursing team to enhance service development and patient centred care.

To support and welcome new members of staff to the team and less experienced staff.

10. Responsibilities for information resources

Complete accurate computerised service user records to enable communication and enable continuity of care.

Record and submit accurate and timely data to inform service development.

11. Responsibilities for research and development (R&D)

Actively participate in clinical audit, surveys and clinical governance activities to maintain quality of service and support service development.

12. Freedom to act

Although a lone worker, work is allocated and there is always a registered practitioner available for support and advice.

Person Specification

Qualifications

Essential

• NVQ level 3 in health and social care

Desirable

• Care Certificate
• NVQ Level 2 in H&SC

MCH values

Essential

• Demonstrates behaviours in line with all three MCH values

Experience

Essential

• Experience of delivering healthcare in the community

Driving

Essential

• UK Driving License
• Access to a vehicle

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway Community Healthcare

Address

Rochester Healthy Living Centre and MCH House

Rochester and Gillingham

ME1 2EL

Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)