Housekeeping

Job description

Job responsibilities

1. Communication and relationship skills

• Work closely with team manager and supervisor to ensure requirements are understood and met.
• To work flexibly and communicate with the whole team, receptionists, estates team and service managers and within the clinical standards, if any issues arise and inform the project/estates manager.
• Ability to communicate with outside contractors/agencies as advised by supervisor/team.

2. Knowledge, training and experience

• Work with minimum supervision and as a member of the housekeeping team.
• Maintain high standards of quality working practice, tidiness and health and safety. Previous cleaning experience is desirable, NVQ/CSE in English and maths or equivalent.
• To attend all statutory and mandatory training both onsite and at other locations, attend any training essential to meet the needs of the sites serviced.
• To work in conjunction with the NHS national standards of cleanliness and be aware of requirements under COSHH, health and safety and control of infection as they affect the job.

3. Analytical and judgement skills

• Ensure daily cleaning schedule is completed in the agreed time scale and hygiene standards are met. Ability to work flexibly when required, inform supervisor of any incidents to ensure monitoring forms are completed. Report any issues of concern to supervisor and keep them regularly informed of service information.

4. Planning and organisational skills

• Inform supervisor of materials that are running low. Ensure area cleaned is down within time allowed to the high standard in line with NHS national standards of cleanliness, following the guidelines as set out in the daily schedules.

5. Physical skills

• Ability to undertake lightweight floor scrubs and use cleaning materials in accordance with COSHH.
• Ensure waste is disposed of in accordance with organisations waste disposal policy ensuring health and safety standards are adhered to.
• Ability to move cleaning equipment from one area to another.

6. Responsibility for patient / client care

• To co-operate with supervisors/managers and other employees to achieve a health and safe environment in line with Medway community healthcare (CIC) policies and procedures.
• Ensure wet floor/cleaning signage is displayed when necessary.
• Inform supervisor/manager of any situation which could be considered to represent a serious or immediate danger to health and safety.
• To report any matter which could be considered to represent a shortcoming in Medway community healthcare (CIC) health and safety procedures.

7. Responsibility for policy and service development implementation

• Offer ideas and suggestions ensuring cleaning standards are met and maintained.
• To contribute to advised changes in a positive way.

8. Responsibilities for financial and physical resources

• The post holder will be expected to work in a way that minimised risks to members, service users, visitors, staff, volunteers and all who enters the premises and assists in maintaining a healthy and safe environment.

9. Responsibilities for human resources (HR)

• Attendance at team meetings to share good practice, updates and liaise with team/colleagues. Identifying and participating in any training or medical (injections) required to carry out role as advised within health and safety regulations.
• Participation in MCH appraisal and performance review process. Compulsory attendance at all statutory and mandatory training, follow all HR procedures and policies.

10. Responsibilities for information resources

• Follow all information governance procedures and maintain records to build an audit trail where necessary.

11. Responsibilities for research and development (R&D)

• Participate in non-clinical audits upon request, provide relevant information for any R and D projects if requested.

12. Freedom to act

• Take reasonable care of your own health and safety and your place of work, use initiative when cleaning and being able to take into account areas no in ones remit on any particular day. Be sensitive to the needs of members attending sites within Gillingham business park.

13. Physical effort (refer to effort factor questionnaire)

• May be required to push or pull a trolley containing cleaning materials, remove bags of waste from unit into the waste compound. Use equipment required for cleaning and move furniture or equipment from one area to another ensuring health and safety is observed at all times.

14. Mental effort (refer to effort factor questionnaire)

• Attend regular team meetings, operate cleaning machinery, interruptions from colleagues in order to communicate information.

15. Emotional effort (refer to effort factor questionnaire)

• Face to face contact with colleague, clinical staff, services users and any other personal using the MCH premises.

16. Working conditions (refer to effort factor questionnaire)

• Occasional unpleasant smells / odours and the removal of unpleasant substances as and when required. Necessary to use chemicals in pursuit of daily cleaning routine.

Person Specification

Knowledge

Essential

• as per job specification

Skills

Essential

• as per job specification

Experience

Essential

• as per job specification

MCH values

Essential

• Good understanding of MCH values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway Community Healthcare

Address

Darland House

Darland Avenue

Gillingham

ME7 3AL

Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)