Medway Community Healthcare

Housekeeper

The closing date is 20 May 2025

Job summary

  • Are you able to work flexible hours?
  • Are you looking to provide a high-quality housekeeping service?
  • Do you have previous cleaning experience?

If you answered yes, we've got the perfect role for you!

We are looking at recruiting a housekeeper . This is an exciting opportunity for highly motivated and professional housekeepers to be part of a team ensuring all our sites based at cleaned to a high standard.

You must be able to communicate in a clear and concise manner, be of a cheerful disposition and able to adapt to changes effectively.

Main duties of the job

To work as part of Housekeeping team within a clinical / admin and social care bases.

The post holder will be responsible for cleaning in line with the Medway Community Healthcare CIC and NHS national standards for cleanliness undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS national standards of cleanliness, following the guidelines as set out in the daily schedules.

Duties will include opening and closing the building if required.

Carry out stock control/monitoring/ordering, self manage ESR training including logins and passwords.

About us

So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You'll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly?In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement which will not mean sacrificing time forpersonal interests or family commitments. We aim to support you to work flexibly in a way that will suit you and us.

The small print

  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and our Scottish Widows group personal pension.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

813-151-0525-LB

Job locations

Walter Brice Centre

Tilley Close

Hoo St Werburgh, Rochester, Kent

ME3 9AE


Job description

Job responsibilities

To work as part of Housekeeping team within a clinical / admin and social care bases. The post holder will be responsible for cleaning in line with the Medway Community Healthcare CIC and NHS National Standards for cleanliness undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules. Duties will include opening and closing the building if required. Carry out stock control/monitoring/ordering Self manage ESR training including logins and passwords.

1. Communication and relationship skills

Work closely Housekeeping Manager and supervisor. To work flexibly and communicate with the whole team, receptionists, estates team and service managers and within the clinical standards, if any issues arise and inform the project/estates manager.

Ability to communicate with outside contractors/agencies as advised by supervisor/team.

2. Knowledge, training and experience

Work with minimum supervision and as a member of the estates team, including. Maintain high standards of quality working practice, tidiness and health and safety. Previous cleaning experience is desirable, NVQ/CSE in English and Maths or equivalent. To attend all statutory and mandatory training both onsite and at other locations, attend any training essential to meet the needs of the sites serviced. To work in conjunction with the NHS National Standards of Cleanliness and be aware of requirements under COSHH, health and safety and control of infection as they affect the job.

3. Analytical and judgement skills

Ensure daily cleaning schedule is completed in the agreed time scale and hygiene standards are met. Ability to work flexibly when required, inform supervisor of any incidents to ensure monitoring forms are completed. Report any issues of concern to supervisor and keep them regularly informed of service information.

4. Planning and organisational skills

Inform supervisor of materials that are running low. Ensure area cleaned is down within time allowed to the high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules.

5. Physical skills

Ability to undertake lightweight floor scrubs and use cleaning materials in accordance with COSHH. Ensure waste is disposed of in accordance with organisations waste disposal policy ensuring health and safety standards are adhered to. Ability to move cleaning equipment from one area to another.

6. Responsibility for patient / client care

To co-operate with supervisors/managers and other employees to achieve a health and safe environment in line with Medway Community Healthcare (CIC) policies and procedures. Ensure wet floor/cleaning signage is displayed when necessary. Inform supervisor/manager of any situation which could be considered to represent a serious or immediate danger to health and safety. To report any matter which could be considered to represent a shortcoming in Medway Community Healthcare (CIC) health and safety procedures.

7. Responsibility for policy and service development implementation

Offer ideas and suggestions ensuring cleaning standards are met and maintained. To contribute to advised changes in a positive way.

8. Responsibilities for financial and physical resources

The post holder will be expected to work in a way that minimised risks to members, service users, visitors, staff, volunteers and all who enters the premises and assists in maintaining a healthy and safe environment.

9. Responsibilities for human resources (HR)

Attendance at team meetings to share good practice, updates and liaise with team/colleagues. Identifying and participating in any training or medical (injections) required to carry out role as advised within health and safety regulations. Participation in MCH appraisal and performance review process. Compulsory attendance at all statutory and mandatory training, follow all HR procedures and policies.

10. Responsibilities for information resources

Follow all information governance procedures and maintain records to build an audit trail where necessary.

11. Responsibilities for research and development (R&D)

Participate in non-clinical audits upon request, provide relevant information for any R and D projects if requested.

12. Freedom to act

Take reasonable care of your own health and safety and your place of work, use initiative when cleaning and being able to take into account areas in ones remit on any particular day.

13. Physical effort (refer to effort factor questionnaire)

May be required to push or pull a trolley containing cleaning materials, remove bags of waste from unit into the waste compound. Use equipment required for cleaning and move furniture or equipment from one area to another ensuring health and safety is observed at all times.

14. Mental effort (refer to effort factor questionnaire)

Attend regular team meetings, operate cleaning machinery, interruptions from colleagues in order to communicate information.

15. Emotional effort (refer to effort factor questionnaire)

Face to face contact with colleagues, clinical staff, and services users.

16. Working conditions (refer to effort factor questionnaire)

Occasional unpleasant smells / odours and the removal of unpleasant substances as and when required. Necessary to use chemicals in pursuit of daily cleaning routine.

Job description

Job responsibilities

To work as part of Housekeeping team within a clinical / admin and social care bases. The post holder will be responsible for cleaning in line with the Medway Community Healthcare CIC and NHS National Standards for cleanliness undertaking general cleaning (including toilets and clinical areas) and related tasks to a high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules. Duties will include opening and closing the building if required. Carry out stock control/monitoring/ordering Self manage ESR training including logins and passwords.

1. Communication and relationship skills

Work closely Housekeeping Manager and supervisor. To work flexibly and communicate with the whole team, receptionists, estates team and service managers and within the clinical standards, if any issues arise and inform the project/estates manager.

Ability to communicate with outside contractors/agencies as advised by supervisor/team.

2. Knowledge, training and experience

Work with minimum supervision and as a member of the estates team, including. Maintain high standards of quality working practice, tidiness and health and safety. Previous cleaning experience is desirable, NVQ/CSE in English and Maths or equivalent. To attend all statutory and mandatory training both onsite and at other locations, attend any training essential to meet the needs of the sites serviced. To work in conjunction with the NHS National Standards of Cleanliness and be aware of requirements under COSHH, health and safety and control of infection as they affect the job.

3. Analytical and judgement skills

Ensure daily cleaning schedule is completed in the agreed time scale and hygiene standards are met. Ability to work flexibly when required, inform supervisor of any incidents to ensure monitoring forms are completed. Report any issues of concern to supervisor and keep them regularly informed of service information.

4. Planning and organisational skills

Inform supervisor of materials that are running low. Ensure area cleaned is down within time allowed to the high standard in line with NHS National Standards of Cleanliness, following the guidelines as set out in the daily schedules.

5. Physical skills

Ability to undertake lightweight floor scrubs and use cleaning materials in accordance with COSHH. Ensure waste is disposed of in accordance with organisations waste disposal policy ensuring health and safety standards are adhered to. Ability to move cleaning equipment from one area to another.

6. Responsibility for patient / client care

To co-operate with supervisors/managers and other employees to achieve a health and safe environment in line with Medway Community Healthcare (CIC) policies and procedures. Ensure wet floor/cleaning signage is displayed when necessary. Inform supervisor/manager of any situation which could be considered to represent a serious or immediate danger to health and safety. To report any matter which could be considered to represent a shortcoming in Medway Community Healthcare (CIC) health and safety procedures.

7. Responsibility for policy and service development implementation

Offer ideas and suggestions ensuring cleaning standards are met and maintained. To contribute to advised changes in a positive way.

8. Responsibilities for financial and physical resources

The post holder will be expected to work in a way that minimised risks to members, service users, visitors, staff, volunteers and all who enters the premises and assists in maintaining a healthy and safe environment.

9. Responsibilities for human resources (HR)

Attendance at team meetings to share good practice, updates and liaise with team/colleagues. Identifying and participating in any training or medical (injections) required to carry out role as advised within health and safety regulations. Participation in MCH appraisal and performance review process. Compulsory attendance at all statutory and mandatory training, follow all HR procedures and policies.

10. Responsibilities for information resources

Follow all information governance procedures and maintain records to build an audit trail where necessary.

11. Responsibilities for research and development (R&D)

Participate in non-clinical audits upon request, provide relevant information for any R and D projects if requested.

12. Freedom to act

Take reasonable care of your own health and safety and your place of work, use initiative when cleaning and being able to take into account areas in ones remit on any particular day.

13. Physical effort (refer to effort factor questionnaire)

May be required to push or pull a trolley containing cleaning materials, remove bags of waste from unit into the waste compound. Use equipment required for cleaning and move furniture or equipment from one area to another ensuring health and safety is observed at all times.

14. Mental effort (refer to effort factor questionnaire)

Attend regular team meetings, operate cleaning machinery, interruptions from colleagues in order to communicate information.

15. Emotional effort (refer to effort factor questionnaire)

Face to face contact with colleagues, clinical staff, and services users.

16. Working conditions (refer to effort factor questionnaire)

Occasional unpleasant smells / odours and the removal of unpleasant substances as and when required. Necessary to use chemicals in pursuit of daily cleaning routine.

Person Specification

Cleaning

Essential

  • NVQ / CSE / GCSE in English and Maths or equivalent Essential criteria

Desirable

  • NVQ / CSE / GCSE in English and Maths or equivalent Essential criteria

Cleaning

Essential

  • Previous Cleaning Experience

Desirable

  • Previous Cleaning Experience

Cleaning

Essential

  • Previously worked in a Health Environment

Desirable

  • Previously worked in a Health Environment

Cleaning

Essential

  • Experience of Teamwork

Desirable

  • Experience of Teamwork

Cleaning

Essential

  • Practical and Intellectual Skills

Desirable

  • Practical and Intellectual Skills

Cleaning

Essential

  • MCH Values

Desirable

  • MCH Values
Person Specification

Cleaning

Essential

  • NVQ / CSE / GCSE in English and Maths or equivalent Essential criteria

Desirable

  • NVQ / CSE / GCSE in English and Maths or equivalent Essential criteria

Cleaning

Essential

  • Previous Cleaning Experience

Desirable

  • Previous Cleaning Experience

Cleaning

Essential

  • Previously worked in a Health Environment

Desirable

  • Previously worked in a Health Environment

Cleaning

Essential

  • Experience of Teamwork

Desirable

  • Experience of Teamwork

Cleaning

Essential

  • Practical and Intellectual Skills

Desirable

  • Practical and Intellectual Skills

Cleaning

Essential

  • MCH Values

Desirable

  • MCH Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Medway Community Healthcare

Address

Walter Brice Centre

Tilley Close

Hoo St Werburgh, Rochester, Kent

ME3 9AE


Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Medway Community Healthcare

Address

Walter Brice Centre

Tilley Close

Hoo St Werburgh, Rochester, Kent

ME3 9AE


Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Housekeeping Supervisor

Carrie Thompson

carriethompson@nhs.net

07837937932

Details

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

813-151-0525-LB

Job locations

Walter Brice Centre

Tilley Close

Hoo St Werburgh, Rochester, Kent

ME3 9AE


Supporting documents

Privacy notice

Medway Community Healthcare's privacy notice (opens in a new tab)