Job responsibilities
Communication and relationship skills
- Ability to provide and receive highly complex, sensitive, or contentious information, where persuasive, motivational, negotiating, training, empathic or reassurance skills are required. This may be because agreement or cooperation is required or because there are barriers to understanding.
- Communicate highly complex information using formal and informal means to ensure people are fully informed about the service.
- Ensure structures are in place for good communication and flow of information and actions.
- Effectively communicate at all levels of the organisation to a variety of health and social care professionals working in primary, community and secondary care, out of hours providers, voluntary organisation and patients and carers.
- Ability to effectively communicate, utilising coaching skills to ensure staff trust, enabling an ability to have open and honest conversations.
- Uses summarising and reflection to support staff to understand their thought process.
- Ability to be creative and support creative discussions
Qualifications, knowledge and experience
- First level registered Adult Nurse.
- Relevant nursing degree in Clinical Practice or equivalent.
- Independent Nurse prescriber (or willing to develop as an independent prescriber).
- ENB 998/preparation of mentorship.
- Evidence of Post Grad education.
- Breadth of clinical skills and experience relevant to the post such as intravenous therapy, elastomeric devices, remote patient monitoring, working knowledge of antimicrobial stewardship and resistance, various drains and central venous access devices, cannulation of peripheral and central venous access devices and phlebotomy.
- Teaching, coaching and mentoring skills.
- Inter professional working.
- Extensive experience of working at band 6 level.
- Experience of leadership and management.
- Expert assessor/evaluator of health care.
- Demonstrate a working knowledge of national policy drivers and clinical governance.
- Have an up-to-date knowledge of local/national guidelines/protocols related to services delivered by medication clinic.
- Proven and evidence of experience working as an autonomous practitioner.
- Experience of management skills to enable consideration of access, cost, value and quality when making health care decisions.
- A sound knowledge of Clinical Governance and risk management.
- To be a reflective practitioner who is responsible for own continuous development and maintenance of CPD portfolio
Analytical and judgement skills
- Critical thinker to facilitate problem solving and contributing to developing teams and services support to patients and their families.
- Expert problem-solving abilities.
- Is open minded and understands that other people have different points of view of the world and that they may be right, ability to change direction as appropriate.
- Uses solution driven methodology to underpin practice.
- Able to work collaboratively, both internally and externally.
- Ability to deal with complex facts or situations requiring analysis, interpretation, and the comparison of a range of options.
- Possess the skills for assessing and interpreting complex needs of patients/clients and staffing issues
Planning and organisational skills
- Possess excellent core organisational skills, including balancing multiple demands and prioritising based on achieving the best outcomes for teams.
- Able to work flexibly and across localities to support staff when required.
- To be able to undertake the range of complex clinical activities that are provided by the service.
Physical skills
- A high standard of keyboard skills including knowledge of IT packages / systems to support service delivery.
Responsibility for patient care
- To be professionally and legally responsible and accountable for all aspects of own work. To provide highly specialist advice with responsibility for delivering a quality service in locality areas.
- Ensure any risks to either patients or staff are managed efficiently and effectively and escalated both appropriately.
- Ensures teams are supported in developing/maintaining competencies and access clinical supervision in practice.
- Ensures the service is delivered within child/adult safeguarding processes and procedures.
- Confidently and competently assess and provide intervention to patients that require urgent intervention.
- Provide clinical support, leadership, and guidance to ensure that evidence-based care and clinical practice are maintained throughout neighbourhood nursing.
- Work in collaboration with the services, providers to provide care for patients and their families/carers.
- Support the teams to teach patients to self-manage their condition where possible and empower carers to actively participate in treatment plans.
- Support the prevention of avoidable hospital admissions and promote healthier lifestyles.
- Effectively triage referrals and prioritise to ensure they are outcome in a timely manner.
- Identify and manage health and safety issues and undertake risk assessment to minimise incidents.
Responsibility for policy and service development implementation
- Development, review and ensuring adherence of policies, procedures, and protocols as appropriate to the service, which impact on other areas.
- To adhere to the NMC Code of Conduct and MCH policies and procedures.
- To ensure the organisation is advised of any potential or actual negatively impacting policy guidance on achieving the best outcomes for patients or on staff performance.
- Actively participate in clinical audit and clinical governance activities including risk assessments, complaint investigation.
- Contribute to the Quality Improvement Plan for service delivery and improvement.
- To keep up to date with new treatments, techniques and developments for the promotion and maintenance of good clinical practice and supervision of junior members of staff
Responsibilities for financial and physical resources
- To support the Clinical Lead to work within their allocated budget and ensuring that they adhere to the standard finance operating procedures and responsibilities as a authorised signatory.
- Supporting staff with cost efficiencies within the team and support with solutions to identify cost saving where addressed.
- Responsible for monitoring and ordering stocks and working in partnership with the transformation assistants.
Responsibilities for human resources (HR)
- Responsible for the day-to-day management of the medication clinic team.
- Set team and individual objectives based on organisational objectives and monitor performance against them through regular team supervision and appraisals.
- Support in the delivery of specific programmes of professional development.
- Ensures a culture of lifelong learning and development.
- Support staff in achieving and maintaining competencies and expected standards relevant to their banding.
- Support staff to participate in professional groups set up for the development of policies, protocols, standards, audit, and development of the service.
- Contribute to the development of team morale and motivation through effective personal leadership and communication including management supervision with senior staff, team meetings and the promotion of clinical supervision for all staff.
- Have extensive experience in dealing with highly complex and sensitive situations, including development, performance management, recruitment, and conflict resolution.
- Support teams in developing and maintain strong, positive working relationships with each other and with all providers of the local health and care system.
- Support teams with team members who do not comply with the framework.
- Work collaboratively with the HR business partner, ensuring timelines for staff management processes are met.
- Experience of managing conflict resolution and working with teams to optimise performance.
Responsibilities for information resources
- Provide high quality written reports and any other written documentation as necessary. To enter data on the RIO system in a timely manner.
- Maintain records of supervision sessions with individual staff and teams to support appropriate planning, providing a record of what of what was discussed, key points and any key actions agreed.
- Ensure patient records are accurate and contemporaneous and that relevant information is captured on RIO.
- The role supports team members ensure they protect client data collected in conjunction with their roles in line with the General Data Protection Regulations 2018 including its provisions about sharing of information and documenting consent.
Responsibilities for research and development (R&D)
- Supports the team and individuals with R&D as requested.
- May undertake surveys or audits as necessary.
Freedom to act.
- To be professionally and legally accountable for all aspects of own work and manages team.
- To assist the head of service with the strategic development of community nursing services involving interpreting and implementing national polices and with an awareness of the impact on other services, organisations, and partners.
- To work independently, seeking advice from clinical lead/head of service as required.
- To work within defined departmental, professional, and organisational protocols/policies
