Clinical support worker

Job description

Job responsibilities

1. Communication and relationship skills

• Deliver effective communication within the childrens nursing team, the child and family and other professional main stream services. Communicate complex patient information, verbally and in writing to other professionals.
• Provide advice, motivation and education to patients family and carers in respect of their medical/health condition, where there may be barriers to understanding, being empathetic and providing reassurance.

2. Knowledge, training and experience

• NVQ level 3 or equivalent preferred.
• Have an understanding of healthcare in the community setting and functioning of an integrated working approach to care.

3. Analytical and judgement skills

• Have the ability to prioritise and respond appropriately to patient referrals.
• Be proactive in the management of risks.
• Have the ability to recognise when to seek advice and feedback from trained staff when there are changes in a childs condition or needs

4. Planning and organisational skills

• Have effective time management skills to meet the demands of allocated patient care.
• Support the childrens nursing team in the management of the caseload.
• Have the ability to adapt and be flexible in responding to changing needs and demands of the service.

5. Physical skills

• Undertake a range of clinical skills including blood pressures, weighing and measuring, performing observations, and other nurse delegated tasks with basic competency levels signed off by registered nurses.
• Basic IT and keyboard skills, including the use of Word & Excel, are required

6. Responsibility for patient / client care

• To liaise with other services to provide a seamless patient experience and quality outcome
• Actively promote equality and value diversity
• Provide a range of care interventions to children and young people in the community or clinic settings, working alone or with other team members as per the childs health care plan to ensure that individual needs are met.
• Maintain clinical competency and an awareness of health and social care to ensure high standards of care.

7. Responsibility for policy and service development implementation

• Maintain a professional manner and act as a role model, adherence to organisational policies and protocols.
• Actively participate in clinical audit and clinical governance activities including risk assessments.
• Participate in data collection, activity reporting and outcome measuring for community nursing.
• Actively progress integrated/interprofessional patient care and collaborative working.
• Contribute to the achievement of organisation and service objectives.
• To be aware of safeguarding vulnerable adult/children issues, being patient advocate and reporting concerns to senior members of the team.
• Be aware of legal and ethical responsibilities to protect patients confidentiality

8. Responsibilities for financial and physical resource

• Educate children & families are aware of the correct use of equipment and consumables.
• Promote compliance to the organisations procedures for supply of consumable.
• Assist in maintenance of stock levels for the team and patients.

9. Responsibilities for human resources (HR)

• Participate in own appraisal and clinical supervision.
• Take responsibility to maintain personal clinical competence.

10. Responsibilities for information resources

• Ensure records are kept up to date and safeguard patient confidentiality by being aware of professional, legal and ethical responsibilities.
• Record and submit accurate, timely data and information to inform caseload management and service development.

Person Specification

esssential

Essential

• Experience in working with children and young people with complex needs

essential

Essential

• Basic clinical skills

essential

Essential

• NVQ level 3 or equivalent

MCH Values

Essential

• Caring and compassionate, working in partnership, delivering quality and care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Medway Community Healthcare

Address

Snapdragons

Cliffe Road

Strood

ME2 3FF

Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)