General manager - Darland House

Medway Community Healthcare

This job is now closed

Job summary

Are you an experienced mental health nurse with an interest in working with dementia patients?
Do you have either formal mental health training or have considerable experience in mental health conditions/the management of Dementia patients?

If you answered yes, we've got the perfect role for you!

The role involves the day to day management of the care home, providing visible leadership to a large team of nurses and support workers. There is an element of on call working across the inpatient units. You will work closely with the Head of service to ensure Darland provides excellent standards of care for the residents.

This is an exciting opportunity to move across to a hybrid clinical and leadership role, allowing the successful candidate to progress in their career. Training and support can be given to the right person to extend both clinical and management/leadership skills and you will be part of a wider team of managers working across a number of MCH services.

Main duties of the job

To provide strong, visible professional leadership across the service area.
To be the operational lead for the service, supporting the team to deliver excellent patient outcomes and experiences.
To support the head of service and other senior team members in all aspects of the care home's management and service provision.
Working within policy guidelines ensuring that all relevant legislation, internal policies and procedures are adhered to, including code of conduct.
To assess, plan, deliver and evaluate resident care in order to achieve the highest standards of contemporary care.
To lead the clinical nursing work and staff management in the designated area of responsibility. To help maintain the appropriate atmosphere and practice of care based on the care home group's values deriving from a concern for the individual and mutual respect between residents and staff.

About us

So what else?

This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you'll even have the opportunity to become an MCH shareholder.
We encourage staff to get involved in exploring new ways of working and service development.
We'll provide well established, in-service training, one to one supervision, and appraisals with regular support.
You'll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly?In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

Informal visits can be arranged on request.
We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Date posted

02 October 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

813-106-1023-LR

Job locations

Darland house

Darland House Nursing Home, 29 Darland Ave, ME7 3AL

Gillingham

ME7 3AL

Job description

Job responsibilities

Communication and relationship skills

To ensure there is an active link across the inpatient units as well as being a contributor to the wider organisation, local health and social care community.
To lead the care home team in disseminating excellent dementia care practice and philosophy through formal education, collaboration with other services and participation in cross-service initiatives, thereby improving the care of those affected by advanced disease.
Ability to communicate sensitively and present complex information to a wide range of people including staff, external agencies and the public.
To work closely with the Head of Service

Internal

All staff within the care home
Users of the service, including residents and family members

External

Other Medway Community Healthcare staff
Specialist Assessment Placement Team
General Practitioners
Local Authority staff
Kent and Medway Partnership Trust
Medway Foundation Trust
Other care homes
Third sector organisations supporting those with dementia e.g Dementia UK

Knowledge, training and experience

A registered mental health nurse or senior practitioner / registered general nurse with significant experience of working in a mental health/dementia care environment at an advanced level.
Up to date clinical assessment skills, in particular caring for patients with dementia, frailty, long term conditions and at end of life.
Sound knowledge of safeguarding vulnerable adults and in particular Mental Capacity Act and Deprivation of Liberty Safeguarding.
Clinical leadership skills including advanced nursing,
Ability to recognise and support others caring for complex and deteriorating patients.
Caring and compassionate team leader who is able to coach, teach and supervise others including support workers, associate nurses, students.
An enquiring mind, problem solver with a can do attitude and innovative thinking.
Management or deputising experience, workingcollaboratively in a multi professional environment and with other organisations.
Ability to communicate in a variety of ways at all levels(internally and externally to organisation)
Ability to work autonomously, innovatively, and to respond to unpredictability.
Non-medical prescriber advantageous.

Analytical and judgement skills

Ability to ensure that appropriate review and risk assessment is conducted in relation to policies, environment and practice, so that the health and safety of users and staff is recognised.

Management of projects to support development of service and staff. This may include projects across a wider area of service provision outside of the care home.
Embed a continuous learning ethos whereby errors / near misses and successes inform improvements. Ensure appropriate reporting, monitoring and escalation systems are in place.

Planning and organisational skills

To be a member of the dementia care team and participate in team meetings
To be responsible for the services broader philosophy and direction.
To participate in the senior managers on call rota
To provide overall operational leadership of the care home team

Physical skills

Skilled in the use of IT equipment and software
Ability to move between sites in a timely manner
Ability to work from home when appropriate to do so

Responsibility for resident / patient care

To maintain and develop the standards of dementia care within the care home team so that the advice and care offered to residents and families is recorded, reviewed regularly, and coordinated with other members of the multidisciplinary team.
Develop team and service level ownership of quality, safety and risk management to enable on-going achievement of best possible outcomes and experiences for residents/patients.
In conjunction with the head of service, ensure effective assurance systems are in place to govern clinical practice and resident/patient care.
Within the service the post holder will lead thinking and formulate strategy to improve ethos, clinical practice, professional behaviours and ultimately the nature of every resident/care experience
Utilising feedback from residents, family members and the wider public, to directly improve practice and therefore future resident or patient experience, ensuring that individual residents, family and carer concerns are handled sensitively and effectively

Responsibility for policy and service development implementation

To provide leadership in service development within the care home team through the implementation of identified Clinical Quality projects (eg clinical audit), involving users and responding to comments and complaints, thereby providing a service that is responsive, evidence-based and continuously seeking to improve.
To have an in-depth understanding of relevant local and national policies that affect nursing care and dementia care services including psychosocial and spiritual care.
Support and ensure continuous professional development of all nursing staff and foster a culture which encourages registered staff and care support workers to be innovative and challenging in the interests of patient care.
Develop and influence policies that impact other areas, where people living with dementia may receive healthcare.

Responsibilities for financial and physical resources

Working in partnership with the Head of Service, ensure that the care home team have the appropriate resources to carry out their roles for the delivery of resident and family care.
Adhere to the organisational processes for the recruitment of permanent, fixed term and agency staff.
Ensure that equipment is cleaned, maintained and replaced in line with organisational policy and process
Support Head of Service in identifying financial areas of concern that may impact on the service budget.
Identify and report areas of concern that may affect the service delivering its contractual obligations.
Authorise expenses, purchase orders and budget expenditure according to Standard Financial Instructions

Responsibilities for human resources (HR

To line manage direct reports including their supervision, completing performance development reviews (PDR) and supervision of these staff.
To ensure the service is resourced and supported appropriately by taking a lead in recruitment.

Responsibilities for information resources

Ability to use IT software to create reports for monitoring team performance and quality.
Work closely with business team and Head of Service identifying appropriate reports to inform service delivery and service audit

Job description

Job responsibilities

Communication and relationship skills

To ensure there is an active link across the inpatient units as well as being a contributor to the wider organisation, local health and social care community.
To lead the care home team in disseminating excellent dementia care practice and philosophy through formal education, collaboration with other services and participation in cross-service initiatives, thereby improving the care of those affected by advanced disease.
Ability to communicate sensitively and present complex information to a wide range of people including staff, external agencies and the public.
To work closely with the Head of Service

Internal

All staff within the care home
Users of the service, including residents and family members

External

Other Medway Community Healthcare staff
Specialist Assessment Placement Team
General Practitioners
Local Authority staff
Kent and Medway Partnership Trust
Medway Foundation Trust
Other care homes
Third sector organisations supporting those with dementia e.g Dementia UK

Knowledge, training and experience

A registered mental health nurse or senior practitioner / registered general nurse with significant experience of working in a mental health/dementia care environment at an advanced level.
Up to date clinical assessment skills, in particular caring for patients with dementia, frailty, long term conditions and at end of life.
Sound knowledge of safeguarding vulnerable adults and in particular Mental Capacity Act and Deprivation of Liberty Safeguarding.
Clinical leadership skills including advanced nursing,
Ability to recognise and support others caring for complex and deteriorating patients.
Caring and compassionate team leader who is able to coach, teach and supervise others including support workers, associate nurses, students.
An enquiring mind, problem solver with a can do attitude and innovative thinking.
Management or deputising experience, workingcollaboratively in a multi professional environment and with other organisations.
Ability to communicate in a variety of ways at all levels(internally and externally to organisation)
Ability to work autonomously, innovatively, and to respond to unpredictability.
Non-medical prescriber advantageous.

Analytical and judgement skills

Ability to ensure that appropriate review and risk assessment is conducted in relation to policies, environment and practice, so that the health and safety of users and staff is recognised.

Management of projects to support development of service and staff. This may include projects across a wider area of service provision outside of the care home.
Embed a continuous learning ethos whereby errors / near misses and successes inform improvements. Ensure appropriate reporting, monitoring and escalation systems are in place.

Planning and organisational skills

To be a member of the dementia care team and participate in team meetings
To be responsible for the services broader philosophy and direction.
To participate in the senior managers on call rota
To provide overall operational leadership of the care home team

Physical skills

Skilled in the use of IT equipment and software
Ability to move between sites in a timely manner
Ability to work from home when appropriate to do so

Responsibility for resident / patient care

To maintain and develop the standards of dementia care within the care home team so that the advice and care offered to residents and families is recorded, reviewed regularly, and coordinated with other members of the multidisciplinary team.
Develop team and service level ownership of quality, safety and risk management to enable on-going achievement of best possible outcomes and experiences for residents/patients.
In conjunction with the head of service, ensure effective assurance systems are in place to govern clinical practice and resident/patient care.
Within the service the post holder will lead thinking and formulate strategy to improve ethos, clinical practice, professional behaviours and ultimately the nature of every resident/care experience
Utilising feedback from residents, family members and the wider public, to directly improve practice and therefore future resident or patient experience, ensuring that individual residents, family and carer concerns are handled sensitively and effectively

Responsibility for policy and service development implementation

To provide leadership in service development within the care home team through the implementation of identified Clinical Quality projects (eg clinical audit), involving users and responding to comments and complaints, thereby providing a service that is responsive, evidence-based and continuously seeking to improve.
To have an in-depth understanding of relevant local and national policies that affect nursing care and dementia care services including psychosocial and spiritual care.
Support and ensure continuous professional development of all nursing staff and foster a culture which encourages registered staff and care support workers to be innovative and challenging in the interests of patient care.
Develop and influence policies that impact other areas, where people living with dementia may receive healthcare.

Responsibilities for financial and physical resources

Working in partnership with the Head of Service, ensure that the care home team have the appropriate resources to carry out their roles for the delivery of resident and family care.
Adhere to the organisational processes for the recruitment of permanent, fixed term and agency staff.
Ensure that equipment is cleaned, maintained and replaced in line with organisational policy and process
Support Head of Service in identifying financial areas of concern that may impact on the service budget.
Identify and report areas of concern that may affect the service delivering its contractual obligations.
Authorise expenses, purchase orders and budget expenditure according to Standard Financial Instructions

Responsibilities for human resources (HR

To line manage direct reports including their supervision, completing performance development reviews (PDR) and supervision of these staff.
To ensure the service is resourced and supported appropriately by taking a lead in recruitment.

Responsibilities for information resources

Ability to use IT software to create reports for monitoring team performance and quality.
Work closely with business team and Head of Service identifying appropriate reports to inform service delivery and service audit

Person Specification

Qualifications

Essential

Independent prescribing

Desirable

willingness to study to practice prescribing

Qualifications

Essential

registered nurse with mental health qualification or relevant experience

Desirable

management or leadership qualification

Experience

Essential

Experience within mental health or dementia care setting

Knowledge

Essential

Knowledge of budget setting and financial planning
knowledge of recruitment and HR processes

Knowledge

Essential

Knowledge of dementia presentations and the management of dementia

Person Specification

Qualifications

Essential

Independent prescribing

Desirable

willingness to study to practice prescribing

Qualifications

Essential

registered nurse with mental health qualification or relevant experience

Desirable

management or leadership qualification

Experience

Essential

Experience within mental health or dementia care setting

Knowledge

Essential

Knowledge of budget setting and financial planning
knowledge of recruitment and HR processes

Knowledge

Essential

Knowledge of dementia presentations and the management of dementia

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Medway Community Healthcare

Address

Darland house

Darland House Nursing Home, 29 Darland Ave, ME7 3AL

Gillingham

ME7 3AL

Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Medway Community Healthcare

Address

Darland house

Darland House Nursing Home, 29 Darland Ave, ME7 3AL

Gillingham

ME7 3AL

Employer's website

https://www.medwaycommunityhealthcare.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Head of Adult Therapy and Community Inpatients

Emma Chambers

emmachambers1@nhs.net

03001233444

Date posted

02 October 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£50,952 to £57,349 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

813-106-1023-LR

Job locations

Darland house

Darland House Nursing Home, 29 Darland Ave, ME7 3AL

Gillingham

ME7 3AL

Supporting documents

Privacy notice

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