Administration Coordinator

Job summary

We are looking for an Administration Coordinator to join our busy Minor Injury Unit in Yate. This is a great opportunity for someone who enjoys being busy, being at the heart of the service and prides themselves on attention to detail. This role is fixed-term until 31st May 2024.

The post holder will be responsible for managing the day-to-day administrative support to the Unit and assigned Senior Managers, ensuring that all administrative work is completed as required with accuracy and within set timeframes. This role will also be responsible for ensuring effective line management, training and development of the Reception Team.

The post holder will be expected to use their initiative and be able to work unsupervised, undertaking projects as and when necessary. The post holder will also be required to communicate effectively and efficiently with all levels of management and staff, displaying a high level of tact and diplomacy at all times and processing sensitive information confidentially.

This role will help all staff to share the workload; managing staffing levels to ensure holiday and other absence do not affect service.

It is likely that the role will develop overtime as process, systems and reports are developed and this role is able to take ownership of aspects of this.

Main duties of the job

• Direct line management responsibility for the Reception Team, ensuring all team members have regular documented 1:1s, personal development plans and attend all training required.
• Manage sickness, annual leave, recruitment and retention.
• Plan, allocate, and oversee the work of the Reception Team.
• Manage clinical and reception team rotas, allocating shifts and finalising pay using the Health Roster system for both clinical and non-clinical teams.
• Ensure new members of staff are set up appropriately, coordinating the induction and training / placements for clinical staff, and overseeing delivery of induction and training for non-clinical staff.
• Work closely with the Clinical Management Team to maintain continued professional development within the service, organising education days and liaising with the learning and development team where necessary.
• Manage the collection of statistics and Key Performance Indicators, reviewing data for accuracy and ensuring that returns are submitted to the appropriate place in a timely manner.
• Work with a variety of information management systems, e.g. electronic records management, risk and incident management (Ulysses, Adastra, EMIS).
• Play an active role within the team in ensuring projects are delivered, taking on work for small projects where necessary and advising where improvements can be made and identifying possible solutions.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that wed expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking, and we would particularly love to hear from people from diverse groups, such as members of the LGBT+ and BAME communities, who are currently underrepresented and encourage you to consider joining us and adding to the richness of our workforce.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Employer details

Employer name

Sirona care & health CIC

Address

Yate Minor Injury Unit

21 West Walk

Yate, Bristol

BS37 4AX

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

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Employer details

Employer name

Sirona care & health CIC

Address

Yate Minor Injury Unit

21 West Walk

Yate, Bristol

BS37 4AX

Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)

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