Sirona care & health CIC

Health Equity & Inclusion Service Administrator

The closing date is 30 March 2026

Job summary

An exciting and unique opportunity has arisen for an experienced administrator to join the new Health Equity & Inclusion Service.

The newly formed service will work with other services in Sirona to improve accessibility to vulnerable or underserved populations across Bristol, South Gloucestershire and North Somerset.

If you enjoy working with people from diverse cultures and are committed to providing care for patients from vulnerable and socially excluded groups, this could be the job for you.

This interesting post offers you an excellent opportunity to contribute to the smooth running of the Health Equity and Inclusion Service. You will be responsible for providing effective and efficient administrative and clerical support to the team.

You will be working in a busy environment and will need good organisational and communication skills, patience and enjoy working flexibly within a team.

The role requires someone with an adaptable attitude who likes a variety of tasks and wants to make a difference to a diverse and vulnerable groups.

Main duties of the job

Receive interpreting requests for various languages to the service and allocate assignments to team members.
Where requests cannot be met in house, then sign post customer to external provider.
Attend, take notes and contribute to team meetings
Sending letters and reports - information will be confidential
Manage interpreting assignment bookings and cancellations for the service
Maintain an accurate and up to date electronic service database to interpreting requests and service engagements information
Receiving internal and external post, sorting and prioritising tasks, daily correspondence, and e-mails as appropriate.
Answering the telephone, taking, and relaying messages.
Assist with ordering and managing supplies.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

16 March 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

083-7859449-SL

Job locations

Charlotte Keel Health Centre

Seymour Road

Bristol

BS5 0UA

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Person Specification

Qualifications

Essential

NVQ 3 in administration or equivalent demonstrable experience
Numeracy and literacy level 2 qualification or equivalent demonstrable skills

Desirable

Willingness to undertake training required for the role

Skills, knowledge and experience

Essential

Range of IT skills including electronic communication, text processing, spreadsheets and data bases
Able to work in a team environment but also to act on own initiative
Effective interpersonal skills and written communication skills

Desirable

Working in a health/social care or service oriented organisation
Able to use a range of office equipment with training

Person Specification

Qualifications

Essential

NVQ 3 in administration or equivalent demonstrable experience
Numeracy and literacy level 2 qualification or equivalent demonstrable skills

Desirable

Willingness to undertake training required for the role

Skills, knowledge and experience

Essential

Range of IT skills including electronic communication, text processing, spreadsheets and data bases
Able to work in a team environment but also to act on own initiative
Effective interpersonal skills and written communication skills

Desirable

Working in a health/social care or service oriented organisation
Able to use a range of office equipment with training

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.