Sirona care & health CIC

Case Manager - North Somerset

The closing date is 09 February 2026

Job summary

Are you a Nurse, Paramedic, Occupational Therapist or Physiotherapist passionate about supporting people to return to their own homes following acute illness or injury?

UHBW have a Transfer of Care Hub at Weston General Hospital where the aim is to support patients with discharge planning from admission through leaving hospital and into the community. The Transfer of Care Hub brings together the Acute Trust, Community Partners (Sirona), Local Authorities and Voluntary Sector colleagues across BNSSG to support complex discharge planning.

Sirona Community Transfer of Care Hub (CToCH) are the communty experts in discharge planning working together with the Transfer of Care Hub partners to navigate patients to the mosit appropriate community discharge pathway.

As a Case Manager you will need to have experience working in a community setting and an understanding of the levels of clinical acuity that can be supported in peoples own homes. Alongside this you will have an understanding of rehabilitation pathways, discharge planning and mental capacity issues, excellent interpersonal and negotiation skills.

In return, we will provide you with regular training and supervision and enable you to become involved in future service developments.

Base Location: Castlewood Offices with relocation toCadbury Garden Centre Offices in Spring 2026This role is predominantly based in an office environment with in-reach days into Weston General Hospital.

Main duties of the job

  • Be a key member of the multi-disciplinary team, responsible for providing person-centred, holistic assessment to facilitate discharge from the acute hospitals to the right discharge pathway.
  • Responsible for triaging referrals received by CToCH. This may include liaising with the patient, family/carers and ward staff to identify the most appropriate discharge pathway.
  • Support the CToCH to discuss complex cases with all partners in the Transfer of Care Hub to agree a joint action and discharge plan.
  • To utilise multi-disciplinary assessment skills, supported by sound clinical reasoning to facilitate timely hospital discharge to the most appropriate environment
  • To be able to effectively triage and prioritise a large caseload and be able to adjust daily work plan in response to system-wide pressures and escalation. Pro-actively optimising the usage of community capacity on a daily basis.
  • High level of problem-solving required, gathering information from a range of sources, using professional experience and clinical knowledge to inform decision making. This includes being able to complete mental capacity assessments and make best interest decisions where appropriate.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make arealdifference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities forallour colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

083-7477372-SL-B

Job locations

Castlewood & Cadbury Garden Centre Offices

Tickenham Rd

Clevedon

BS21 6FW


Job description

Job responsibilities

Important Information:

  • Please see the job description and person specification attached for further information on the role.
  • If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
  • Please use your 'Supporting Information' to demonstrate and provide evidence in how you meet the Person Specification below.

Job description

Job responsibilities

Important Information:

  • Please see the job description and person specification attached for further information on the role.
  • If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.
  • Please use your 'Supporting Information' to demonstrate and provide evidence in how you meet the Person Specification below.

Person Specification

Qualifications

Essential

  • Professional Qualification in Nursing, Paramedic, Occupational Therapy or Physiotherapy. Registered with NMC, HCPC or RCN

Skills, knowledge and experience

Essential

  • Able to work across professional and organisational boundaries recognising when there are barriers to partnership working and able to implement solutions to overcome these
  • The ability to interpret clinical information, use analytical and problem-solving skills to inform decision making
  • Ability to work within and improve system pressures.
  • Coordinate and manage the caseload including prioritising the workload, appropriate use of escalation plans, good time management and delegation
  • Ability to present complex information at MDMs (Multidisciplinary Meetings)
  • Ability to complete mental capacity assessments when required and if the patient lacks capacity act as the lead for making a best interest decision as part of a multi-disciplinary team

Desirable

  • Represent service in system-wide collaborative escalation meetings
  • Experience of working within hospital and community settings
  • Able to demonstrate innovative practice
Person Specification

Qualifications

Essential

  • Professional Qualification in Nursing, Paramedic, Occupational Therapy or Physiotherapy. Registered with NMC, HCPC or RCN

Skills, knowledge and experience

Essential

  • Able to work across professional and organisational boundaries recognising when there are barriers to partnership working and able to implement solutions to overcome these
  • The ability to interpret clinical information, use analytical and problem-solving skills to inform decision making
  • Ability to work within and improve system pressures.
  • Coordinate and manage the caseload including prioritising the workload, appropriate use of escalation plans, good time management and delegation
  • Ability to present complex information at MDMs (Multidisciplinary Meetings)
  • Ability to complete mental capacity assessments when required and if the patient lacks capacity act as the lead for making a best interest decision as part of a multi-disciplinary team

Desirable

  • Represent service in system-wide collaborative escalation meetings
  • Experience of working within hospital and community settings
  • Able to demonstrate innovative practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Sirona care & health CIC

Address

Castlewood & Cadbury Garden Centre Offices

Tickenham Rd

Clevedon

BS21 6FW


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer details

Employer name

Sirona care & health CIC

Address

Castlewood & Cadbury Garden Centre Offices

Tickenham Rd

Clevedon

BS21 6FW


Employer's website

https://www.sirona-cic.org.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

North Somerset CToCH Operational Lead

Juliette Puttick

juliette.puttick2@nhs.net

Details

Date posted

26 January 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

083-7477372-SL-B

Job locations

Castlewood & Cadbury Garden Centre Offices

Tickenham Rd

Clevedon

BS21 6FW


Supporting documents

Privacy notice

Sirona care & health CIC's privacy notice (opens in a new tab)