Sirona care & health CIC

Medical Secretary (B4)

The closing date is 16 October 2025

Job summary

This role involves being a medical secretary and providing administrative support to two consultant psychiatrists based in South Gloucestershire region. You will be working alongside another medical secretary who is full time.

We have a total of six other medical secretaries across BNSSG. You will work closely with other admin teams and clinical teams. This is a fast paced and varied role where you will be interacting with service users, carers and other health providers. A lot of role involves helping to manage the psychiatrists caseload through booking of appointments and typing clinic letters.

Main duties of the job

Dealing with patient queries via phone/email
Signposting and escalating to the correct professions
Ensure the referrals to the service are managed in a timely manner and caseload are kept organised with patients having regular reviews
Able to manage own caseload as well as shared inboxes
Create letters from dictations
Help with the induction of resident doctors into the service
Creating meetings with multi-disciplinary teams
Diary management of the consultant and resident doctors
Providing coverage to the team during sickness and annual leave
Using the patient data system EMIS to update records
Support in collecting data and reports for legal documentation and reports
Aiding in the transfer of patients between localities and in the discharge process.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

02 October 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rota

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

083-7499384-SL

Job locations

Church House, Kingswood

1 Church Road

Kingswood

BS16 4RH

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

As part of this interview we will conduct a short test.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

As part of this interview we will conduct a short test.

Person Specification

Skills

Essential

Numeracy and Literacy level 2 qualification or equivalent demonstrable experience
Evidence of undertaking personal/professional development.
Willingness to undertake training required for the role

Desirable

Knowledge of EMIS

Skills, Knowledge & Experience

Essential

Excellent communication and interpersonal skills via telephone and face to face with service-users and their carers
Experience and understanding of dealing with sensitive information. Dealing with confidential issues and multiple demands in short deadlines
Confidence when using software packages, both Microsoft Office and other specialised software
Audio/ copy typing experience
Previous secretarial / administrative experience dealing with various telephone queries, correspondence, minute taking, office admin and diary management.

Desirable

Previous experience of typing documents containing specialised terminology

Person Specification

Skills

Essential

Numeracy and Literacy level 2 qualification or equivalent demonstrable experience
Evidence of undertaking personal/professional development.
Willingness to undertake training required for the role

Desirable

Knowledge of EMIS

Skills, Knowledge & Experience

Essential

Excellent communication and interpersonal skills via telephone and face to face with service-users and their carers
Experience and understanding of dealing with sensitive information. Dealing with confidential issues and multiple demands in short deadlines
Confidence when using software packages, both Microsoft Office and other specialised software
Audio/ copy typing experience
Previous secretarial / administrative experience dealing with various telephone queries, correspondence, minute taking, office admin and diary management.

Desirable

Previous experience of typing documents containing specialised terminology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.