Sirona care & health CIC

Workforce Assistant Apprentice

The closing date is 19 October 2025

Job summary

We are looking for a motivated apprentice to support the maintenance and development of our HR systems, including ESR. This role involves ensuring data accuracy, producing key workforce reports, and providing first-line support to system users. You'll gain valuable experience in HR systems, business intelligence, and workforce analytics, while contributing to projects that support organisational improvement. This is an excellent opportunity for someone looking to build a career in HR systems and data within a supportive team environment.

Main duties of the job

The main duty of the role will be to assist in the maintenance of the computerised ESR system. Support with the updating and promotion of the self-service hierarchy where/when necessary to ensure that Managers have access and correct support to utilise the Self-Serve function.

To help ensure that the data quality within the HR systems are accurate and this is always maintained, using information provided through data quality/cleansing reports - this can be a complex and detailed task where accuracy and diligence are paramount.

Learning how the HR Systems work and how information in pulled together for Business Intelligence Dashboards to support organisation reporting.

Aid in the extraction of information from the systems as required and disseminate accordingly

Produce and circulate timely reports

Master Staff Lists / Ad- Hoc reports as required

Help with the provision of statistical information and present reports/analysis in spread sheet / graphical format.

To assist in the production of Trust Workforce Board reports - (using a combination of different software applications some of which will include - Business Intelligence reporting from ESR itself and Optima)

Please see job description for further tasks required for the role

For this role, you must be willing to complete the Data Technician Apprenticeship at Level 3

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

23 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

083-7476717-WW

Job locations

Yate Head Office

Badminton Road

Yate

BS37 5AF

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to offer sponsorship for this role. If you require a visa to work in the UK you must have at least 14 months remaining on your visa from your start date with us. Please indicate your visa expiry in your application or it may not be considered.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Person Specification

Skills, Knowledge & Experience

Essential

Ability to establish and maintain good working relationships and a willingness to integrate into multidisciplinary teams
Competent in IT skills including the use of Microsoft Office
Good questioning and information gathering skills
Effective verbal and written communication skills
Good attention to detail
Ability to prioritise own workload
Ability to work on own initiative

Desirable

Previous experience of working within Systems
Previous experience of ESR
To be familiar with electronic data management systems

Qualifications

Essential

GCSEs (Grade C or above) (must include English and Mathematics) or equivalent level of experience
Willing to complete the Data Technician Apprenticeship at Level 3

Person Specification

Skills, Knowledge & Experience

Essential

Ability to establish and maintain good working relationships and a willingness to integrate into multidisciplinary teams
Competent in IT skills including the use of Microsoft Office
Good questioning and information gathering skills
Effective verbal and written communication skills
Good attention to detail
Ability to prioritise own workload
Ability to work on own initiative

Desirable

Previous experience of working within Systems
Previous experience of ESR
To be familiar with electronic data management systems

Qualifications

Essential

GCSEs (Grade C or above) (must include English and Mathematics) or equivalent level of experience
Willing to complete the Data Technician Apprenticeship at Level 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.