Sirona care & health CIC

Administration Support Officer

The closing date is 05 September 2025

Job summary

Are you looking to kick start your career in Administration? Are you looking to join an organisation where you feel rewarded for the work you do every day?

We are looking for an Administration Support Officer to join our team! You will join our Podiatry team, supporting patients to optimise their experience.

Main duties of the job

You will support optimisation of clinical diaries through following the administrative standard operating procedures. This will include:

Answering calls
Responding to patient queries
Booking appointments
Sending out appropriate patient communication
Registering referrals.

You will be required to work in our electronic notes system (EMIS) and your role will involve adding appropriate documentation to patient records.

Depending on service need, you may also cover reception duties which will include meeting and greeting patients and visitors.

Other responsibilities may include ordering stationery and supplies, being a fire warden, and making room bookings.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

13 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

083-7410845-SL

Job locations

Knowle Clinic

Knowle Clinic, Broadfield Road

Bristol

BS4 2UH

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.

If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

Please note, we cannot offer a Certificate of Sponsorship for this role.

Person Specification

Experience

Essential

Administration work relevant to the position applied for
Customer/client interaction
Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people
Good level of IT literacy
Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.

Desirable

Experience working in a health/social care or service oriented organisation

Qualifications

Essential

NVQ 2 in Administration or equivalent experience
Numeracy and Literacy level 1 qualification or equivalent demonstrable skills.

Person Specification

Experience

Essential

Administration work relevant to the position applied for
Customer/client interaction
Good interpersonal and communication skills with the ability to liaise confidently and professionally face to face and over the telephone with a variety of people
Good level of IT literacy
Experience of working in an office environment dealing with correspondence, filing, photocopying and routine administrative work.

Desirable

Experience working in a health/social care or service oriented organisation

Qualifications

Essential

NVQ 2 in Administration or equivalent experience
Numeracy and Literacy level 1 qualification or equivalent demonstrable skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.