Sirona care & health CIC

Senior Administrator

The closing date is 02 July 2025

Job summary

We are looking for a Senior Administrator to be a part of a friendly, dedicated administration team.

If you are looking for a rewarding administration role we would love to hear from you.

The Musculoskeletal (MSK) Service sits within the Specialist Advice and Support Services (SASS) division.As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, and other services within Sirona.

This role is based at Cosham Hospital but travel across sites may be required at times.

Main duties of the job

You will be a senior member of the Sirona MSK admin team and will be responsible, along with other senior administrators for delegating and overseeing the day-to-day work of the BNSSG administrative team in the defined localities.

This will include ensuring optimisation of administrative processes, including appointment or would you recommend booking, workforce allocation, caseload management, patient communication, and post-clinic actions.

You will be required to support diary, template and document builds within our electronic notes system (EMIS) and will be responsible for monitoring and supporting data quality, audits, and performance reports.

You will also be required to deal with concerns, complaints, and adverse events, escalating to your line manager as appropriate.

As a senior member of the administrative team, you will hold line management duties and be responsible for training and mentoring new staff and existing colleagues. You will have negotiation skills to engage others to achieve results.

You will also assist the Band 5 admin lead(s) in planning and maintaining adequate staffing levels, including recruitment. There may be a requirement to deputise for a Band 5 admin lead in periods of absence.

Duties described are not exhaustive and may be varied from time to time. The Sirona values are integral to the way you are expected to perform.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas. It's time to turn your dream into reality!

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits we offer.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find as an attachment on this vacancy.

Date posted

24 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

083-7286144-SL

Job locations

Cossham Hospital / Across BNSSG

Lodge Road

Kingswood

BS15 1LF

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person Specification

Qualifications

Essential

NVQ 3 in administration or equivalent training/demonstrable experience.
Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.

Knowledge, Skills & Experience

Essential

Knowledge of how to train/mentor others and, where relevant to the role, how to line manage others
Experience of administration work relevant to the position applied for.
Knowledge of diary management and organising meetings/clinics/event
Range of IT skills including electronic communication, text processing, spread sheets and data bases
Significant practical experience in a wide range of relevant administrative procedures,

Desirable

Experience of working in a healthcare organisation

Person Specification

Qualifications

Essential

NVQ 3 in administration or equivalent training/demonstrable experience.
Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.

Knowledge, Skills & Experience

Essential

Knowledge of how to train/mentor others and, where relevant to the role, how to line manage others
Experience of administration work relevant to the position applied for.
Knowledge of diary management and organising meetings/clinics/event
Range of IT skills including electronic communication, text processing, spread sheets and data bases
Significant practical experience in a wide range of relevant administrative procedures,

Desirable

Experience of working in a healthcare organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.