Sirona care & health CIC

Admin Team Lead (Band 4)

The closing date is 29 May 2025

Job summary

The South Glos. Community Paediatric department is looking for a committed and skilled individual to join our team and play a key role in ensuring the efficient day-to-day operation of the department. This is an excellent opportunity for someone passionate about making a positive impact in a dynamic and supportive environment.

In this role, you will be expected to step in for the admin manager during their absence, showcasing your leadership abilities and organisational expertise.

This is a part time position, for 28 hours per week based at Patchway Locality Hub

Main duties of the job

Organise own time and is clear and transparent in day to day working.

Leads on co-ordinating weekly admin workflow, reallocation of work during Annual Leave and Sickness and ensuring the service continues to run effectively.

Liaises with other professionals, departments, services as required.

Co-ordinates weekly, monthly and quarterly monitoring returns as required alongside Manager, helping to resolve all outstanding data queries.

Identifies issues with processes, creates solutions and implements changes in conjunction with the wider team.

Co-ordinates, monitors and supervises admin staff employed within the service, and their activity reporting any concerns to the Management Team as necessary.

Leads on developing working procedures and guidance for administrative team tasks.

Responsible for ensuring the workload within the administrative team is delivered efficiently,accurately and within set timeframes.

Liaises closely with all members of the administrative team, providing leadership and direction.

Direct management, including first level sickness management, grievances and discipline,appraisals, allocation of work, training and development.

Undertake effective employee appraisals for all managed administrative staff, identifying andagreeing individual training needs and personal development plans in line with serviceobjectives.

Take responsibility for own role, identifying any knowledge/skills gaps where additionalsupport/training is needed.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

19 May 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

083-7211149-WW

Job locations

Patchway Locality

Rodway Road

Patchway

BS34 5PE

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date

Person Specification

Qualifications & Training

Essential

GCSE Grade C or above in English and Mathematics (or equivalent)
Competent to RSA level in typing/word processing.
RSA 3/NVQ Level 3.

Desirable

Additional qualifications including Administrative Qualifications, Diploma etc

Skills

Essential

Recognised computer IT skills knowledge of Microsoft Office applications.
Good knowledge of the service.
Experience of working in the NHS.
Methodical approach to work organisation.
Excellent communicator- written and telephone skills.
Excellent and accurate keyboard skills and attention to detail
Excellent Customer Service Skills.

Experience

Desirable

Experience of first line supervision of staff.
Experience of working in a fast paced admin environment.
Knowledge of current NHS policies and procedures.
Ability to work on own and act as an effective team leader.
Demonstrates and understands the importance of confidentiality.
Ability to work with all people of all levels both inside and outside the organisation.
Good problem-solving skills.
Ability to maintain relevant records and information systems.

Person Specification

Qualifications & Training

Essential

GCSE Grade C or above in English and Mathematics (or equivalent)
Competent to RSA level in typing/word processing.
RSA 3/NVQ Level 3.

Desirable

Additional qualifications including Administrative Qualifications, Diploma etc

Skills

Essential

Recognised computer IT skills knowledge of Microsoft Office applications.
Good knowledge of the service.
Experience of working in the NHS.
Methodical approach to work organisation.
Excellent communicator- written and telephone skills.
Excellent and accurate keyboard skills and attention to detail
Excellent Customer Service Skills.

Experience

Desirable

Experience of first line supervision of staff.
Experience of working in a fast paced admin environment.
Knowledge of current NHS policies and procedures.
Ability to work on own and act as an effective team leader.
Demonstrates and understands the importance of confidentiality.
Ability to work with all people of all levels both inside and outside the organisation.
Good problem-solving skills.
Ability to maintain relevant records and information systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.