Sirona care & health CIC

NHS@home Administrator

The closing date is 23 May 2025

Job summary

We have an opportunity for an Administrator to join our NHS@home team!

This role is primarily office-based, with the flexibility to work from home when appropriate. The position operates on a shift pattern, covering hours from 8 AM to 8 PM, Monday to Sunday.

Healthier together @home is a model of care that delivers traditionally hospital-based care in people's home, supported by joint working with system partners and the use of appropriate remote clinical monitoring tools.Our aims are to:

Reduce unnecessary hospitals stays
Promote confidence in the delivery of care in people's home
Promote confidence in a collaborative approach
Promote shared decision making between patients and healthcare providers collectively
Increase the positive approach to managing clinical risk of people managed in home settings across the syst

Main duties of the job

Responsibilities include managing referrals, handling incoming calls, and ensuring the smooth operation of the office and team. This role requires effective prioritization of tasks to maintain efficiency, ensuring that all key functions of the service are covered.

We collaborate closely with volunteers and other teams across the system, providing guidance and support while planning and coordinating tasks to ensure smooth operations and effective contributions to the team.

Our team works with acute patients in a fast-paced environment, often managing high-pressure situations. We prioritize efficiency, adaptability, and patient-centered care to ensure the best possible outcomes while navigating the challenges of urgent demands.

About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

Date posted

09 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

083-7194630-SL

Job locations

John Milton Clinic

Crow Lane

Bristol

BS10 7DP

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Job description

Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.

If you are currently require a visa to work in the UK, there must be a minimum of 12 months from your start date until the expiry date.

Person Specification

Education & Qualifications

Essential

Educated to NVQ Level 3 in Administration or equivalent demonstrable experience
Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.

Skills and Abilities

Essential

Range of IT skills and ability to use data systems
Range of administrative process (typing, minute taking, photocopying, scanning, printing, mail sorting, calls taking etc)
Prioritisation and working under pressure
Positive and proactive approach and effective communication skills

Desirable

Previous experience working in healthcare
Knowledge of EMIS system

Person Specification

Education & Qualifications

Essential

Educated to NVQ Level 3 in Administration or equivalent demonstrable experience
Numeracy and Literacy level 2 qualification or equivalent demonstrable skills.

Skills and Abilities

Essential

Range of IT skills and ability to use data systems
Range of administrative process (typing, minute taking, photocopying, scanning, printing, mail sorting, calls taking etc)
Prioritisation and working under pressure
Positive and proactive approach and effective communication skills

Desirable

Previous experience working in healthcare
Knowledge of EMIS system

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.