Sirona care & health CIC

ASD Coordinator

This job is now closed

Job summary

Everybody's talking about Autism!

From documentaries, news stories, podcasts, tv-shows and novels, Autism has never been more high-profile, and discussions around neurodiversity have never been so wide-ranging and forward-thinking.

As public awareness has grown, so have the number of referrals into the Children's Autism Assessment Service, and our team has received additional funding to expand our administrative team to meet this demand.

This is an opportunity to be part of the evolving conversation around Autism by supporting the admin work of this dynamic team.

You'll work alongside therapists, nurses and doctors from a wide variety of clinical backgrounds, offering a diagnostic assessment pathway which has the needs of the individual child at its heart.

If you enjoy speaking to families on the phone, working as part of small admin team, and if you're IT-savvy and able, with support, to problem-solve, be flexible, use your own initiative and prioritise your workload, then this might be the role for you!

Main duties of the job

You will support the processing of referrals into the Childrens Autism Assessment Service.

You will book initial and follow-up clinical assessments, ensuring all clinics are filled.

You will monitor waiting lists in accordance with waiting time targets and the Patient Access Policy, under the management of the Admin Manager and Operational Lead.

You will liaise with families daily to book appointments, answer routine/urgent queries and concerns and change appointment times.

You will liaise with Community Paediatricians, Allied Health Professional services, secretaries, GPs, Health Visitors, School Health, interpreters, and other departments to meet service needs.

You will manage and prioritise families into the Community ASD clinics based on the waiting list and pathway criteria.

You will ensure patient confidentiality and health and safety is maintained at all times.

You will action incoming email correspondence raising any queries with the Senior Admin Team Lead.

You will have good local knowledge about how Community Child Health interfaces with other partners within the CCHP and also with social care, education and the acute hospital sector.

You will listen to the voice of the child to deliver the most appropriate support for the clinical teams

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist healthcare services across Bristol, North Somerset and South Gloucestershire. For us, it's about the personal approach; we take pride in what we do and deliver the high standard of care we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, people and communities. We welcome applications from all who feel they have the skills and attributes to make a real difference.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and the NHS pension scheme plus much more!Please see the benefits leaflet attached to this advert for details.

We offer NHS Agenda for Change (AfC) salary including annual leave supplement, Stakeholder pension, a range of health and wellbeing incentives, high street discounts, plus much more!

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

083-6884573-WW-A

Job locations

Unit 1, Osprey Court

Hawkfield Way

Whitchurch

BS14 0BB

Job description

Job responsibilities

For full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Job description

Job responsibilities

For full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role.

We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Person Specification

Qualifications

Essential

Educated to GCSE standard or an equivalent.

Desirable

NVQ level 3 in Business Administration
Safeguarding Children Training at Level 2.

Experience Skills & Knowledge

Essential

Experience in prioritising tasks from a number of people
Experience in communicating clearly both verbally and in writing
Experience using Microsoft Office systems with good keyboard skills
An understanding of data protection, patient confidentiality and freedom of information
An understanding of patient administration and other related systems.

Desirable

Experience of patient booking and waiting list management
Experience of working in an NHS organisation or similar
Experience of prioritising work in a busy, multi-professional team environment
Experience of communicating with patients/clients where there may be barriers of acceptance or understanding

Person Specification

Qualifications

Essential

Educated to GCSE standard or an equivalent.

Desirable

NVQ level 3 in Business Administration
Safeguarding Children Training at Level 2.

Experience Skills & Knowledge

Essential

Experience in prioritising tasks from a number of people
Experience in communicating clearly both verbally and in writing
Experience using Microsoft Office systems with good keyboard skills
An understanding of data protection, patient confidentiality and freedom of information
An understanding of patient administration and other related systems.

Desirable

Experience of patient booking and waiting list management
Experience of working in an NHS organisation or similar
Experience of prioritising work in a busy, multi-professional team environment
Experience of communicating with patients/clients where there may be barriers of acceptance or understanding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.