Band 5 Business Support Coordinator

Sirona care & health CIC

This job is now closed

Job summary

This is an exciting opportunity to join our Specialist Advice and Support Services in the role of Business Support Coordinator!

The Specialist Advice and Support Services (SASS) division provide four core functions:

Clinical advice and support
Direct assessment, treatment and intervention
Education training and workforce development
Support of advanced care planning and end of life care

As a group of Specialist Services, we work closely with other health providers such as Primary Care, Acute Hospitals, & Ambulance service as well other services within Sirona such as the Integrated Network Teams (INTs). We work closely with the Voluntary sector to support a pathway approach to managing long term conditions. We have a strong focus on collaborative working to enable knowledge and skill development to improve patient health needs and outcomes. The specialist services work as role models and an expert resource to ensure that health care professionals within and outside the organisation have access to the right knowledge, skills and resources so that evidence based care is embedded as a fundamental tenet across all pathways.

Main duties of the job

Working closely with the Service Managers and Clinical and Operational leads, you will provide robust co-ordination across key areas of work within the services you support.

You will have overall responsibility for the collation and reporting of all quality assurance data and key performance indicators required.

You will provide project management support in service redesign and ongoing development of Specialist Services.

You will manage the Respiratory, NHS at Home and Long Covid Service administrative teams, providing line management, supervision, training and support; as well as supporting the service mangers diary and meeting organisation.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Date posted

03 October 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year AfC Band 5

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

B9083-23-0507

Job locations

Sirona Care & Health

Heath House Lane

Stapleton

Bristol

BS16 1EQ

John Milton Health Clinic

Crow Lane

Henbury

Bristol

BS10 7DP

Job description

Job responsibilities

Please see the job description attached for a full list of duties and responsibilities before applying to this role.

Job description

Job responsibilities

Please see the job description attached for a full list of duties and responsibilities before applying to this role.

Person Specification

Qualifications

Essential

Minimum 4 GCSE passes (or equivalent) including Mathematics and English or demonstrable ability in Mathematics and English.
Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 4 in administration or equivalent training/demonstrable experience.
Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Evidence of undertaking personal/professional development.
Willingness to undertake training required for the role.

Experience

Essential

Experience in an administrative role with a high level of responsibility.
Experience of supervising staff within an administrative team setting.
Experience of working in a high pressured environment.
Experience of carrying out regular staff reviews or appraisals, including working with staff to identify development needs.
Experience of managing complex staffing issues and following policies and guidelines as required
Experience of complex data management and reporting
Experience of report writing
Experience of developing relationships with external agencies and organisations.
Awareness of the law relating to the principles of Information Governance.
Ability to prioritise tasks and delegate appropriately
Knowledge of Patient Information Systems e.g. EMIS
Good understanding of health and safety issues in an office environment
Knowledge of Community Healthcare services and service specifications

Desirable

Project Management Experience
Experience of developing and managing databases

Person Specification

Qualifications

Essential

Minimum 4 GCSE passes (or equivalent) including Mathematics and English or demonstrable ability in Mathematics and English.
Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 4 in administration or equivalent training/demonstrable experience.
Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.
Evidence of undertaking personal/professional development.
Willingness to undertake training required for the role.

Experience

Essential

Experience in an administrative role with a high level of responsibility.
Experience of supervising staff within an administrative team setting.
Experience of working in a high pressured environment.
Experience of carrying out regular staff reviews or appraisals, including working with staff to identify development needs.
Experience of managing complex staffing issues and following policies and guidelines as required
Experience of complex data management and reporting
Experience of report writing
Experience of developing relationships with external agencies and organisations.
Awareness of the law relating to the principles of Information Governance.
Ability to prioritise tasks and delegate appropriately
Knowledge of Patient Information Systems e.g. EMIS
Good understanding of health and safety issues in an office environment
Knowledge of Community Healthcare services and service specifications

Desirable

Project Management Experience
Experience of developing and managing databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.