Sirona care & health CIC

Admin Team Lead

This job is now closed

Job summary

The Community Paediatrics service is going through a highly anticipated stage of transformation and requires a supervisor for the Bristol North Administrative Team. This role provides the opportunity to practice and develop leadership skills as the successfulcandidate will be running business as usual whilst also implementing change with a compassionate approach.

The successful candidate will be placed in a diverse department, helping to coordinate services for paediatricians, GPs, health visitors, school health nurses, and therapists. They will also liaise with management, clinical staff, and service users to ensure that the service runs in an efficient and effective way.

Main duties of the job

To provide leadership and day to day management to the administrative team of secretaries, admin and reception staff within designated base.

To provide secretarial and administrative support as required to the Clinicians from Therapies and Community Paediatrics and to support across the services as required

Deal with various enquiries from GPs, consultants, specialist nurses, relatives, patients, other medical staff and external organisations.

Use own initiative to respond to enquiries, providing both written and verbal information, directing queries to other departments/agencies as appropriate, referring complex communications to the appropriate person.

Act as a supportive and adaptable team member, assisting with the work of secretaries and receptionist when required.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Date posted

29 September 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro-rata for less than full time hours

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B9083-23-0498CCHP

Job locations

Southmead House

256 Greystoke Avenue

Bristol

BS10 6BQ

Job description

Job responsibilities

For full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role.

This role is for 18.75 hours per weekbased in North Bristol. Working days will be Tuesday, Thursday (half day) and Friday. .

Job description

Job responsibilities

For full details of the role please refer to the Job Description and Person Specification attached to this advert. Please read in full before applying for this role.

This role is for 18.75 hours per weekbased in North Bristol. Working days will be Tuesday, Thursday (half day) and Friday. .

Person Specification

Qualifications

Essential

GCSE Grade C or above in English and Mathematics (or equivalent)
Competent to RSA 3 level in typing/word processing
RSA 3/NVQ level 3

Experience

Essential

Understanding of medical terminology
Experience of working in the NHS
Experience of working in a faced paced admin environment
Excellent communicator- written, telephone skills and clearly spoken
Ability to prioritise and time manage own and others workloads
Ability to work on own and act as an effective team leader
Demonstrates and understands the importance of confidentiality
Ability to work with all people of all levels both inside and outside the organisation
Ability to maintain relevant records and information systems
Excellent and accurate keyboard skills

Desirable

Experience of using EMIS
Pleasant manner / Able to work under pressure & meet tight deadlines
Self motivated and enthusiasm for the post
Willing to work flexible hours
Problem solving skills
Ability to travel to other locations as appropriate

Sponsorship/Visa

Essential

Sirona care & health are currently unable to provide sponsorship for this role. We can only accept applications from UK based applicants. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold.

Person Specification

Qualifications

Essential

GCSE Grade C or above in English and Mathematics (or equivalent)
Competent to RSA 3 level in typing/word processing
RSA 3/NVQ level 3

Experience

Essential

Understanding of medical terminology
Experience of working in the NHS
Experience of working in a faced paced admin environment
Excellent communicator- written, telephone skills and clearly spoken
Ability to prioritise and time manage own and others workloads
Ability to work on own and act as an effective team leader
Demonstrates and understands the importance of confidentiality
Ability to work with all people of all levels both inside and outside the organisation
Ability to maintain relevant records and information systems
Excellent and accurate keyboard skills

Desirable

Experience of using EMIS
Pleasant manner / Able to work under pressure & meet tight deadlines
Self motivated and enthusiasm for the post
Willing to work flexible hours
Problem solving skills
Ability to travel to other locations as appropriate

Sponsorship/Visa

Essential

Sirona care & health are currently unable to provide sponsorship for this role. We can only accept applications from UK based applicants. If you currently reside in the UK, and are on a visa, please confirm what type of visa you hold.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.