Sirona care & health CIC

Band 4 Senior Administrator - Lifetime Service

This job is now closed

Job summary

Are you looking for a career in administration management? This exciting dynamic role is flexible AND provides an excellent work/life balance with access to training and career development opportunities!

The Lifetime Service provides Childrens Community Nursing and Psychology support for children that have, life limiting/life threatening conditions and/or are technology dependent. The Lifetime Service consists of the following teams: Community Childrens Nurisng core team, The Continuing Care Team (CCT), Lifetime Psychology, The Administration Teams which consist of Rota Coordinators and General Administrators.

This role will provide leadership to the administration team to ensure the smooth running of the administrative services provided across the Lifetime service. This will include oversight of the daily maintenance and composing of the off-duty roster for the Continuing Care Team, to support the team with reviewing administration processes to ensure maximum efficiency and to have oversight of the General Administration Team duties which includes the ordering of equipment and disposables.

This role will work in partnership with the Lifetime Leadership Team to develop and review processes and systems to ensure maximum efficiency across the service.

This role will be the link between the families, support workers, nurses and management overseeing the smooth operation of the service and making executive decisions based on logic and problem-solving skills.

Main duties of the job

To provide comprehensive leadership to the administration team and the ability to use a range of administrative, leadership and computer-based skills.

This role will have oversight and the responsibility to ensure that accurate records are kept using the electronic roster system to record staff absences, including but not extensively: annual leave, sickness, and training.

To have awareness and oversight of the placement of new recruits within care teams induction planning and implementation via the rota as and when required.

To oversee and support the management of the hard equipment and consumable equipment orders for the children and young people in the service ensuring that the items and ordered and delivered in a timely way.

To provide a professional and courteous service to a range of customers, which may include contact with patients/clients, carers, families, health professionals and other organisations.

To give non-clinical advice and signpost appropriately including making judgements when giving non-clinical advice and resolving day-to-day issues

Responsible for managing the expectations of families and the young people

To participate in and collate data for surveys and audits within the Lifetime Service

Responsible for organising own work and the work of other administrators on a day-to-day basis including prioritising the on-going work of the team.

About us

We are Sirona care & health, a Community Interest Company committed to providing local communities with a range of high-quality specialist health care services across Bristol, North Somerset and South Gloucestershire. For us, its about the personal approach; we take pride in what we do and deliver the high standard of care that we would expect for ourselves and our families.

At Sirona, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of colleagues, service users and communities. We therefore welcome applications from all those who feel they have the skills and attributes we are seeking.

Benefits:

We offer NHS Agenda for Change Salary, Terms and Conditions and an NHS pension scheme plus much more! Please see the benefits leaflet attached to this advert for more details.

Additional Information:

Please note that we reserve the right to close this vacancy early if sufficient applications are received prior to the advertised closing date.

Date posted

21 June 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year AfC Band 4

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

B9083-23-0272

Job locations

Sirona

Crown Way

Warmley

Bristol

BS30 8FJ

Job description

Job responsibilities

For a full list of duties and responsibilities, please see the job description attached in the "Supporting Documents" section of this posting.

Interviews for this role will take place on 20th July 2023.

Job description

Job responsibilities

For a full list of duties and responsibilities, please see the job description attached in the "Supporting Documents" section of this posting.

Interviews for this role will take place on 20th July 2023.

Person Specification

Qualifications

Essential

Significant practical experience in a wide range of administrative procedures, preferably supported by an NVQ 3 in Administration or equivalent via training/experience.
Numeracy and Literacy level 2 qualification or equivalent experience.
Evidence of undertaking personal/professional development.

Experience

Essential

Experience of line managing a team and training/mentoring others.
Ability to manage a wide range of administrative processes (typing, minute taking, data management, dictation skills, diary management).
Excellent customer service skills, the ability to communicate with those who may demonstrate behaviour that challenges.
Able to collate and produce data and information.
Able to use own initiative when problem solving within area of responsibility.

Desirable

Experience of working in a health/social care organisation

Person Specification

Qualifications

Essential

Significant practical experience in a wide range of administrative procedures, preferably supported by an NVQ 3 in Administration or equivalent via training/experience.
Numeracy and Literacy level 2 qualification or equivalent experience.
Evidence of undertaking personal/professional development.

Experience

Essential

Experience of line managing a team and training/mentoring others.
Ability to manage a wide range of administrative processes (typing, minute taking, data management, dictation skills, diary management).
Excellent customer service skills, the ability to communicate with those who may demonstrate behaviour that challenges.
Able to collate and produce data and information.
Able to use own initiative when problem solving within area of responsibility.

Desirable

Experience of working in a health/social care organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.