Job summary
The opportunity has arisen for an enthusiastic individual to
join our friendly, small, hard working team.
We currently have seven permanent Audiologists, both part time and full
time and two assistant Audiological practitioners who are supported by two
fully time and one part time admin assistance and an admin support manager.
We provide routine and complex care to adults and fit the
latest NHS hearing aid technology.
We
are an adaptible team, with the opportunity to work from home a couple of times
a month, as well as supporting flexible working where ever possible.
Main duties of the job
The department has a wide range of responsibilities, serving
2 ICBs AQP and NON AQP activity as well as the Acute Trust, with the bulk of
the patients seen for community audiology care.
We provide Vestibular rehab services for the local ENT team, as well as
including a full hearing aid service for adults as well as a tinnitus support
service. The team also provide a full
domiciliary service.
We are based at Crawley Hospital, with satellite clinics at
East Surrey Hospital, Horsham Hospital, Wayside Surgery (Horley) and Caterham
Dene Hospital.
The post is to work across all sites, in both hearing aid
clinics and ENT support clinics. The
post may also include developing the rehabilitation service provided for
balance patients.
The audiology service works hard within the community to
sign post for health difficulties, as well as health prevention for our
community. The team work closely with local
dementia support services and provide outreach screening clinics for the more
vulnerable communities.
This
is a full time post, but part time applicants would be considered.
About us
Do you want to be part of an organisation that is committed to providing first rate care and services to its local community?
First Community is a CQC rated Good staff owned social enterprise, which delivers NHS community services to residents across east Surrey and in parts of West Sussex.
First Community is a great place to work, everyone here has a voice and is supported to develop their career to its full potential. We offer all our staff: NHS terms and conditions, high quality training and development opportunities, flexible working to enable a good work life balance, an inclusive and friendly work environment, an NHS pension, flexible retirement options and employee benefits including a car salary sacrifice scheme.
First Community values diversity and inclusion and is committed to the recruitment and retention of under-represented minority groups. We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities.
Sustainability is integral to First Community achieving the NHS Net Zero target. All staff are therefore actively encouraged and supported to implement new ways of working within their field of expertise.
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
Job description
Job responsibilities
To manage a
caseload of patients including aural rehabilitation and diagnostic audiometric
tests (both subjective and objective).
To liaise with other agencies and
professionals, where appropriate, in the management of patient care plans to
ensure the highest quality of care is achieved for the service user.
Manage distressed,
abusive and /or complaining patients, relatives or carers, referring to a
senior member of staff or security officer where necessary
To be involved in the maintenance and
calibration of Audiological equipment.
To ensure personal compliance with regard
to mandatory, professional and personal development in accordance with service
needs CPD guidelines and professional codes of conduct.
To ensure personal
compliance with regard to mandatory, professional and personal development in
accordance with service needs.
To support the
community contracts the service hold within Surrey and West Sussex.
To support the
acute trust contract the service holds with Surrey and Sussex NHS trust.
To perform patient
hearing assessments, working within the national recommended procedures and
guidelines for direct access patients.
For full details please refer to the job description under supporting information.
Job description
Job responsibilities
To manage a
caseload of patients including aural rehabilitation and diagnostic audiometric
tests (both subjective and objective).
To liaise with other agencies and
professionals, where appropriate, in the management of patient care plans to
ensure the highest quality of care is achieved for the service user.
Manage distressed,
abusive and /or complaining patients, relatives or carers, referring to a
senior member of staff or security officer where necessary
To be involved in the maintenance and
calibration of Audiological equipment.
To ensure personal compliance with regard
to mandatory, professional and personal development in accordance with service
needs CPD guidelines and professional codes of conduct.
To ensure personal
compliance with regard to mandatory, professional and personal development in
accordance with service needs.
To support the
community contracts the service hold within Surrey and West Sussex.
To support the
acute trust contract the service holds with Surrey and Sussex NHS trust.
To perform patient
hearing assessments, working within the national recommended procedures and
guidelines for direct access patients.
For full details please refer to the job description under supporting information.
Person Specification
Qualifications
Essential
- BSc Audiology or equivalent.
- RCCP / HPCP registration.
- Evidence of Continual Professional Development through approved courses and other relevant activities.
Desirable
Experience
Essential
- Experience of working within an Audiology service.
- Experience in a wide range of clinical Audiology areas.
Desirable
- Experience of working in a multi-disciplinary setting and liaison between acute and community services.
Knowledge
Essential
- Knowledge of AQP and non AQP contract requirements.
- Good computer key board skills.
- Good organisational skills.
- Problem solving skills.
- Ability to exercise tact and diplomacy.
Skills
Essential
- Awareness of current issues in Audiology.
- Self motivated and able to motivate staff and patients.
- Comprehensive IT skills.
- Confident and caring approach.
- Innovative and willing to exchange, develop and implement ideas.
- Knowledge of NHS and non NHS hearing aids.
- Comprehensive experience in Audiological diagnostic testing.
- Sound knowledge of rehabilitation techniques for the hearing impaired using the latest digital technology.
- Verification of fittings using REM.
- Demonstrable clinical experience in one or more of: balance, tinnitus or wax removal.
- Excellent written and oral communication skills.
Other
Essential
- Willingness to participate in continuous professional development
- Understands principles of equality and Diversity
- Works well under pressure
Desirable
Person Specification
Qualifications
Essential
- BSc Audiology or equivalent.
- RCCP / HPCP registration.
- Evidence of Continual Professional Development through approved courses and other relevant activities.
Desirable
Experience
Essential
- Experience of working within an Audiology service.
- Experience in a wide range of clinical Audiology areas.
Desirable
- Experience of working in a multi-disciplinary setting and liaison between acute and community services.
Knowledge
Essential
- Knowledge of AQP and non AQP contract requirements.
- Good computer key board skills.
- Good organisational skills.
- Problem solving skills.
- Ability to exercise tact and diplomacy.
Skills
Essential
- Awareness of current issues in Audiology.
- Self motivated and able to motivate staff and patients.
- Comprehensive IT skills.
- Confident and caring approach.
- Innovative and willing to exchange, develop and implement ideas.
- Knowledge of NHS and non NHS hearing aids.
- Comprehensive experience in Audiological diagnostic testing.
- Sound knowledge of rehabilitation techniques for the hearing impaired using the latest digital technology.
- Verification of fittings using REM.
- Demonstrable clinical experience in one or more of: balance, tinnitus or wax removal.
- Excellent written and oral communication skills.
Other
Essential
- Willingness to participate in continuous professional development
- Understands principles of equality and Diversity
- Works well under pressure
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
