Band 2 Hotel Services Assistant

Job description

Job responsibilities

Purpose

To work as part of the Hotel Services team ensuring a clean and safe environment through the delivery of a quality cleaning service, in compliance with CSH Schedules, Procedures and Policies and the National Standards for Healthcare Cleanliness 2021.

To have good communication links and provide customer service between Hotel Services, patients, clinical teams, other co-owners, and visitors.

1. To carry out duties as set out in the Departmental/Ward Schedules & Procedures and NHS guidance to ensure a safe and clean environment.

2. Provide a clean and safe environment for patients, visitors and co-owners in an efficient and timely manner. Duties will include:

Vacuuming, mopping, buffing floors and clearing spillages.

Damp dusting fixtures, fittings, ledges and furniture.

High dusting.

Clean sinks, baths, showers, w.c.s and fittings including dispensers & replenish supplies.

Undertake legionella flushing as required and record.

Empty waste bins, clean and replenish sacks. Ensure clinical waste is appropriately tagged.

Spot clean internal glass.

Routine curtain changing or following infection.

Clean telephones.

Completion of cleaning check lists daily.

Clean housekeeping cupboard and equipment daily and store in a safe manner. Store chemicals securely when not in use. Report any faults to the Supervisor. Launder mops daily.

Liaise with department manager to identify any additional cleans

Assist with training and instructing of new or agency staff.

Person Specification

Experience

Essential

• Knowledge of various cleaning tasks including floor maintenance.
• Knowledge of Infection Prevention & Control, including National colour coding systems.
• Understanding of safe use of cleaning chemicals.
• Knowledge of COSHH regulations

Desirable

• Previous general workplace cleaning
• Previous experience of cleaning within a healthcare environment.

Essential skills and attributes

Essential

• Able to work to deadlines and respond to unplanned issues and emergencies.
• Basic Computer skills.
• Positive attitude, self-motivated and reliable.
• Effective spoken and written communication skills with the ability to communicate with patients, visitors and work colleagues in a courteous and sensitive manner.
• Work well within a team.
• Undertake cleaning duties involving lifting items and operating cleaning machinery, some of which is industrial standard.
• Work without immediate supervision but close by or contactable.
• Being able to prioritise, and use own initiative.
• Work in pressure situations and still maintain standards.
• Maintain good timekeeping and attend shift in a clean uniform.
• Provide a high quality service.

Qualifications

Essential

• Good basic education including good literacy and basic numeric skills.

Desirable

• NVQ Level 1/2/3 Support Services eg Cleaning
• or equivalent.
• To have be working towards Food Safety Certificate Foundation/Level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

CSH Surrey

Address

Woking Community Hospital

Heathside Road

Woking

Surrey

GU22 7HS

Employer's website

https://www.cshsurrey.co.uk/about-us/about-csh-surrey (Opens in a new tab)