Band 7 Clinical Case Manager

Job responsibilities

• Responsible for leading on the clinical care of the child, ensuring the clinical care planning, equipment provision and care package is delivered effectively and efficiently and updated appropriately, whilst ensuring children and families are involved in the delivery and planning of their care
• Maintaining professional working relationships with the child, parents and families of the children on the caseload, communicating sensitively and effectively
• Maintaining close links with community and both local and tertiary hospital based services, keeping the lead clinicians clinically updated as appropriate.
• Communicates effectively information including highly complex information with a wide range of people, some of whom may have barriers to communication. This includes, children, families, carers and other professionals working across Health, Social Services, Education and the Voluntary Sector.
• To promote safe clinical discharge from hospital for children with complex health needs, liaising with health professionals, commissioners, educational establishments, voluntary agencies and social services as required ensuring a high standard of care is able to be delivered on full discharge of the child
• Effectively works in partnership with social care and education when designing the agreed care package.
• Responsible for the planning, providing and delivery of high quality competency based training and reassessment of competencies for Childrens Community Carers and Registered Nurses and other agencies who work with the caseload. Evaluating the training and supporting its development.
• Responsible for providing training to school and nursery staff identified to facilitate the childs journey into educational establishments
• Participate in the Clinical On Call service for the caseload across a 7 day rota
• To work with the Clinical Team Lead, Commissioners and Service Development Manager to co-ordinate discharge from hospital of children who meet the criteria for NHS funded continuing care, liaising with health professionals, voluntary agencies, educational establishments and social services to ensure a high standard of care is delivered.
• To deal sensitively with families, carers and colleagues when providing palliative care/ end of life care to children on the caseload
• Responsible for raising with the team any matters affecting the service provided to the child and their family or carer.
• Responsible for communicating any concerns relating to the childs safety, and well being through the appropriate routes and alerting the relevant staff and authorities
• Making decisions about the allocation of staff prioritizing the caseload clinically and allocating the available resource accordingly which can often mean making difficult decisions about who receives cover
• Participates in the multidisciplinary development of service.
• Required to undertake physical examination of the child/young person which may include listening to the heart and lungs, catherisation, change of tracheostomy breathing tubes, replacement of Percutaneous Endoscopic Gastrostomy (PEG) feeding tubes, gastrostomy feed tube etc.
• Required to have developed skills in the use of various equipment that requires accuracy within a narrow margin for error e.g. syringe drivers, ventilators, saturation monitoring, enteral/nasogatric/nasojejunal feeding pumps etc.
• Driving to visits and meetings; travel on the train to the Tertiary Hospitals in London, to attend meetings, or training
• Following medicines management training complies with the safe administration of medicines, assess Bands 3, 4 and 5 staff as competent to administer medicines. Produces a MAR chart accurately according to the Medicines Management Policy and Production of a MAR chart Standard Operating Procedure
• Maintain a high level of clinical skill e.g. care and use of central lines, enteral feeding devices, catheterisation, management of long-term ventilation, tracheostomy care, wound care, stoma care, administration of specialist infusions within the community setting and end of life care.
• Responsible for ensuring the safe and appropriate use of equipment and providing training on the safe use of equipment to all Bands of staff and external agencies to a high standard demonstrating in depth knowledge and understanding of the equipment
• Mentor for the student nurse placements supporting their development and educational opportunities whilst on placement with the team
• Responsible for giving individuals feedback on performance, either in 1.1, on the job training or Appraisal and PDP

This job description is not exhaustive, and the post holder may be required to undertake such other duties from time to time as are consistent with the responsibility of the grade.

This job description is subject to review and development from time to time in liaison with the post holder. As an employee of Central Surrey Health Ltd you will be required to adhere to all the organisations policies and procedures.

Qualifications

Essential

• - RSCN or RN Child
• - Mentorship qualification
• - Post graduate education or equivalent experience completed plus additional specialist training to masters level equivalent

Desirable

• - Teaching qualification
• - Community Qualification
• - Evidence of broad clinical experience

Experience

Essential

• - Experience and knowledge of working with children with additional health needs
• - Specialist knowledge and experience of working with children with tracheostomy and Long Term Ventilation
• - Minimum of 3 years post registration experience
• - Evidence of continuing professional development
• - Knowledge of Safeguarding Children procedures
• - Excellent organisational skills.
• - Experience of staff management
• - Experience of multi professional multi agency working
• - Experience of participating in clinical audit

Desirable

• - Experience of working in the community
• - PICU experience
• - Discharge planning with complex health needs
• - Working unsocial hours
• - Participated in clinical audit
• - Evidence of change management
• - Experience of arranging play schemes for children
• - Management expertise
• - Experience of participation in clinical on call.

Skills

Essential

• - Ability to exercise good judgement based on up to date clinical knowledge and experience
• - Experienced in managing staff
• - Professional and maintains boundaries
• - Visible commitment to and enjoyment of working with children and - families and wanting the best for them
• - Excellent communication skills, and an ability to communicate with all members of the Multi Disciplinary Team colleagues, parents, children and young people
• - Ability to show understanding and compassion
• - Ability to work within multi-professional team
• - Effective team worker
• - Enthusiastic, reliable, committed and self motivated
• - Flexible and able to work across a 24 hour shift pattern required.
• - Ability to travel across the County of Surrey
• - Ability to maintain a calm and professional approach at all times
• - Able to participate in service on call pro rata
• - Car driver with access to a vehicle
• - Fully aware of Information Governance and maintaining confidentiality
• - Open, honest, approachable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).