The Rosemary Foundation Hospice at Home

Bank Health Care Support Worker

The closing date is 14 July 2025

Job summary

The Rosemary Foundation is seeking an enthusiatic, committed, and motivated Bank Health Care Support Worker to join our friendly hospice at home team.

The Rosemary Foundation is a 24/7 nurse led service providing palliative and end of life nursing care to adults with a life limiting illness in their own homes, within a 15-mile radius of our base in Petersfield.

Candidates will need to be able to drive and have a current UK licence and access to a car. Have experience of the care environment, with the confidence to work independently and be flexible with a working pattern to include night on call.

Candidates should be passionate about delivering high quality palliative and end of life care to patients and their families.

The Rosemary Foundation offers access to a workplace pension, employee wellbeing program, regular clinical supervision and training and education opportunites.

Main duties of the job

To work under the direction of a registered nurse both independently and as part of the team. You will support the nursing team in the delivery of direct patient care with the aim of providing high quality, holistic, palliative and end of life care to aptients and their families.

You will actively engage with colleagues, patients, patient's families, carers and volunteers.

Anticipate and respond to changing patient needs whilst maintaining their independence, privacy and dignity.

Understand and promote infection control practices and policies.

Assist in the implementation and delivery of patient care under the supervision and direction of a registered nurse.

Ensure the rights of patients are adhered and that care choices are consented to.

Following the patient's care plan, observe the patient's condition and report observations/changes to a registered nurse.

Provide support and information to patients, patient's families or carers and to colleagues, as appropriate and within the boundaries of your role, skills and knowledge allows.

Be responsible and accountable for the standard of care given.

Follow guidelines for safe systems at work and maintain a safe working environment.

About us

The Rosemary Foundation is a nurse led hospice at home team covering 700 square miles in East Hampshire.

We are a charitable organisation and all care and services are provided free of charge. The Rosemary Foundation is funded by donations, community fundraising and legacies.

We work closely with GP's, community nursing teams and specialist palliative care teams to ensure a high standard of end of life care to patients.

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

B0641-25-0001

Job locations

35

Lavant Street

Petersfield

Hampshire

GU32 3EL


Job description

Job responsibilities

Learning and Development

Positively commit to annual staff appraisals and regular performance, competencies reviews to ensure personal professional development.

Participate in educational programmes and specifically attend teaching identified to meet your development aims and objectives.

Engage in reflective practice and assessment of professional competencies.

Completion of the Care Certificate programme via elearning for health within required timescales.

Undertake all statutory and mandatory training, as required.

Professional

Work to maintain the values, vision and aims of The Rosemary Foundation.

Practice and always promote patient confidentiality.

Maintain accurate and timely documentation.

Practice safely, within the hospice at home policies, procedures and guidelines.

Demonstrate efficient time management and flexible attitude to working patterns.

Participate in agreed methods of off duty rota, working flexibly to provide a 24-hour, 7 day week service for patients.

Work within the limits of your own competency and responsibility and refer areas that are outside of your competency to a registered nurse.

Participate in any necessary training and updates required for the role.

Treat everyone with respect and dignity.

Communication

Communicate effectively within your team, and the wider Multi-Disciplinary Team, the care needs of the patients and families within your workload.

Communicate respectfully in an open, accurate, straightforward and confidential way with colleagues across the organisation.

Verbally alert the nurse in charge to any urgent, sensitive matters, or matters outside your role and competency of escalate to the appropriate level, if appropriate.

General Responsibilities

Work to maintain the values, vision and aims of The Rosemary Foundation.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of The Rosemary Foundation as an organisation.

Public Relations To represent The Rosemary Foundation in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To be conversant with and adhere to all Rosemary Foundation Policies and Procedures.

Be responsible for upholding and promoting The Rosemary Foundations safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work and absence cover.

Job description

Job responsibilities

Learning and Development

Positively commit to annual staff appraisals and regular performance, competencies reviews to ensure personal professional development.

Participate in educational programmes and specifically attend teaching identified to meet your development aims and objectives.

Engage in reflective practice and assessment of professional competencies.

Completion of the Care Certificate programme via elearning for health within required timescales.

Undertake all statutory and mandatory training, as required.

Professional

Work to maintain the values, vision and aims of The Rosemary Foundation.

Practice and always promote patient confidentiality.

Maintain accurate and timely documentation.

Practice safely, within the hospice at home policies, procedures and guidelines.

Demonstrate efficient time management and flexible attitude to working patterns.

Participate in agreed methods of off duty rota, working flexibly to provide a 24-hour, 7 day week service for patients.

Work within the limits of your own competency and responsibility and refer areas that are outside of your competency to a registered nurse.

Participate in any necessary training and updates required for the role.

Treat everyone with respect and dignity.

Communication

Communicate effectively within your team, and the wider Multi-Disciplinary Team, the care needs of the patients and families within your workload.

Communicate respectfully in an open, accurate, straightforward and confidential way with colleagues across the organisation.

Verbally alert the nurse in charge to any urgent, sensitive matters, or matters outside your role and competency of escalate to the appropriate level, if appropriate.

General Responsibilities

Work to maintain the values, vision and aims of The Rosemary Foundation.

Additional Duties In discussion with the line manager to undertake work, as and when required, in support of The Rosemary Foundation as an organisation.

Public Relations To represent The Rosemary Foundation in the community and public domain, including social media, appropriately.

Undertake all statutory and mandatory training, as required.

To be conversant with and adhere to all Rosemary Foundation Policies and Procedures.

Be responsible for upholding and promoting The Rosemary Foundations safeguarding policies, ensuring the safety and well-being of all individuals, and promptly reporting any concerns or incidents in accordance with established procedures.

This is an outline job description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Take responsibility for own personal safety and of others whilst at work. You will take appropriate action or report any concerns to address any health and safety issues that you or members of your team may be aware of.

This job description is an outline of the role and responsibilities. From time to time, due to the needs of the service, we may ask you to flexibly undertake other duties that are consistent with your role and banding, including project work and absence cover.

Person Specification

Qualifications

Essential

  • Experience of working in health care environement
  • Understanding of the nature palliative care
  • Good verbal and written communication skills
  • Basic IT skills
  • Able to take own initiative
  • Be able to reflect upon skills and knowledge
  • Demonstrate a flexible and adapatable approach
  • Able to work as part of a team
  • Efficient time management
  • Respectful and supportive of all colleagues
  • Professional, friendly and positive nature
  • Be physically able to undertake all nursing care duties and responsibilites in the patients own home
  • Ability to cover 24/7 on call rota

Desirable

  • Experience of working with end of life patients in a generalist or an acute environment
  • NVQ 2
  • Care certificate
Person Specification

Qualifications

Essential

  • Experience of working in health care environement
  • Understanding of the nature palliative care
  • Good verbal and written communication skills
  • Basic IT skills
  • Able to take own initiative
  • Be able to reflect upon skills and knowledge
  • Demonstrate a flexible and adapatable approach
  • Able to work as part of a team
  • Efficient time management
  • Respectful and supportive of all colleagues
  • Professional, friendly and positive nature
  • Be physically able to undertake all nursing care duties and responsibilites in the patients own home
  • Ability to cover 24/7 on call rota

Desirable

  • Experience of working with end of life patients in a generalist or an acute environment
  • NVQ 2
  • Care certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rosemary Foundation Hospice at Home

Address

35

Lavant Street

Petersfield

Hampshire

GU32 3EL


Employer's website

https://rosemary-foundation.org.uk/support-us/ (Opens in a new tab)

Employer details

Employer name

The Rosemary Foundation Hospice at Home

Address

35

Lavant Street

Petersfield

Hampshire

GU32 3EL


Employer's website

https://rosemary-foundation.org.uk/support-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Clinical Manager

Louise Golledge

louisegolledge@rfpetersfield.org

07702558905

Details

Date posted

27 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Bank

Working pattern

Flexible working

Reference number

B0641-25-0001

Job locations

35

Lavant Street

Petersfield

Hampshire

GU32 3EL


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