Job summary
Living Well Consortium (LWC) is recruiting for a Senior Psychological Wellbeing Practitioner to support the delivery of our Talking Therapies service.
To apply, please go tohttps://livingwellconsortium.com/work-with-us/jobs/senior-psychological-wellbeing-practitioner/
Main duties of the job
The post holder will support a team of triage, psychological wellbeing, and clinical practitioners (including Trainees), providing clinical guidance, supervision, and case management to enhance their practice and professional development. Furthermore, they will also line manage a small team of practitioners.
The Senior PWP will contribute to the efficiency and quality of LWC services, supporting with the allocation process, audits, and monitoring of the service. They will work alongside Clinical Leads and other Senior PWPs within LWC to ensure the continuous development of processes and performance.
About us
Living Well Consortium is a network of third sector mental health organisations working collectively to support the mental health and wellbeing of people across Birmingham and Solihull. The organisation has secured contracts to deliver psychological support to people across this area through the NHS Talking Therapies (NHS TT) programme.
Job description
Job responsibilities
- Assist with the development, support and training of innovative practice
withing NHS Talking Therapies.
- Provide line management to a small team of clinical staff.
- Deliver case management and clinical supervision to Trainees and PWPs.
- Carry out clinical quality audits ensuring a high quality in LWC TT services,
both centrally and within LWC Providers.
V3 October 2025
- Ensure KPIs are met and monitor the performance of the service.
- Ensure clients are allocated appropriately based on assessment evidence
and that they receive the most appropriate treatment, therapist, and
Provider for them.
- Assess and support people with a common mental health problem in the
self-management of their recovery
- Undertake patient-centred interviews to identify areas where the person
wishes to see change and or recovery and make an accurate assessment of
risk to self and others.
- Maintain a small caseload of clients.
- Offer shadowing opportunities and peer support to PWPs and Trainees
employed by LWC.
- Support with the delivery of Silvercloud services, including uploading
suitable clients to the online mental health platform.
- Oversee the wellbeing call service, occasionally supporting with wellbeing
calls when required.
- Support with clinical queries across LWC, including from referrals teams
and qualified practitioners.
- Make decisions on suitability of new referrals, adhering to the services
referral protocols, and refer unsuitable clients on to the relevant service or
back to the referral agent as necessary or step-up the persons treatment to
high intensity.
- Work closely with other members of the team ensuring appropriate step-up
and step-down arrangements are in place to maintain a stepped care
approach.
- Input client information into agreed databases, ensuring notes are succinct,
clear, and relevant.
- Maintain clinical confidentiality at all times and ensure this is protected
within service.
- Provide a range of information and support for evidence based NICE
guidelines support in Talking Therapies.
- Ensure clear objectives are identified, discussed and reviewed with senior
therapists on a regular basis as part of continuing professional
development.
- Attend clinical/managerial supervision on a regular basis as agreed with
Line Manager.
- Participate in individual performance reviews and respond to agreed
objectives.
- Contribute to the development of best practice within the service.
- Ensure the maintenance of standards of practice according to the employer
and any regulating body and keep up to date on new
recommendations/guidelines set by the department of health (e.g NHS
plan, National Service Framework, National Institute for Clinical Excellence).
- Maintain up-to-date knowledge of legislation, national and local policies
and procedures in relation to Mental Health and Primary Care Services.
V3 October 2025
- Be aware of, and keep up to date with, advances in the spheres of treatment
for common mental health problems.
- Undertake training as required by the organisation.
- To work within organisations policies and procedures.
- Undertake such other duties commensurate with the role.
- To understand and work with the ethos, aims and objectives of LWC.
Job description
Job responsibilities
- Assist with the development, support and training of innovative practice
withing NHS Talking Therapies.
- Provide line management to a small team of clinical staff.
- Deliver case management and clinical supervision to Trainees and PWPs.
- Carry out clinical quality audits ensuring a high quality in LWC TT services,
both centrally and within LWC Providers.
V3 October 2025
- Ensure KPIs are met and monitor the performance of the service.
- Ensure clients are allocated appropriately based on assessment evidence
and that they receive the most appropriate treatment, therapist, and
Provider for them.
- Assess and support people with a common mental health problem in the
self-management of their recovery
- Undertake patient-centred interviews to identify areas where the person
wishes to see change and or recovery and make an accurate assessment of
risk to self and others.
- Maintain a small caseload of clients.
- Offer shadowing opportunities and peer support to PWPs and Trainees
employed by LWC.
- Support with the delivery of Silvercloud services, including uploading
suitable clients to the online mental health platform.
- Oversee the wellbeing call service, occasionally supporting with wellbeing
calls when required.
- Support with clinical queries across LWC, including from referrals teams
and qualified practitioners.
- Make decisions on suitability of new referrals, adhering to the services
referral protocols, and refer unsuitable clients on to the relevant service or
back to the referral agent as necessary or step-up the persons treatment to
high intensity.
- Work closely with other members of the team ensuring appropriate step-up
and step-down arrangements are in place to maintain a stepped care
approach.
- Input client information into agreed databases, ensuring notes are succinct,
clear, and relevant.
- Maintain clinical confidentiality at all times and ensure this is protected
within service.
- Provide a range of information and support for evidence based NICE
guidelines support in Talking Therapies.
- Ensure clear objectives are identified, discussed and reviewed with senior
therapists on a regular basis as part of continuing professional
development.
- Attend clinical/managerial supervision on a regular basis as agreed with
Line Manager.
- Participate in individual performance reviews and respond to agreed
objectives.
- Contribute to the development of best practice within the service.
- Ensure the maintenance of standards of practice according to the employer
and any regulating body and keep up to date on new
recommendations/guidelines set by the department of health (e.g NHS
plan, National Service Framework, National Institute for Clinical Excellence).
- Maintain up-to-date knowledge of legislation, national and local policies
and procedures in relation to Mental Health and Primary Care Services.
V3 October 2025
- Be aware of, and keep up to date with, advances in the spheres of treatment
for common mental health problems.
- Undertake training as required by the organisation.
- To work within organisations policies and procedures.
- Undertake such other duties commensurate with the role.
- To understand and work with the ethos, aims and objectives of LWC.
Person Specification
Knowledge and skills
Essential
- A thorough understanding of anxiety and depression and how it may present in Primary Care.
- Knowledge of child protection issues, safeguarding and other relevant legislation.
- Ability to meet agreed/specified service targets.
- Ability to manage own caseload and time.
- Clear written communicator with the ability to write clear reports, letters to referrers, and notes.
- Ability to develop good therapeutic relationships with clients
- Ability to adapt to the changing needs of the service.
- Excellent IT proficiency including full competence using Microsoft Office.
- Suite, e.g. Word, PowerPoint, Excel and Outlook.
- Attention to detail.
- High level of integrity and understanding of confidentiality and always maintains discretion.
- Proactive self-starter with a positive and energetic approach to work.
- Excellent written and verbal communication skills.
- Confident communicator at all levels.
- Effective time management and workload management.
- Empathy with the aims and values of the organisation.
- Commitment to continuous improvement including own professional development.
- Willingness to be flexible and dynamic as organisation needs change.
- Commitment to principles of Equal Opportunities.
Qualifications
Essential
- Qualified PWP with experience working in a primary care setting.
- Qualified to deliver supervision and case management to PWPs.
Experience
Essential
- Experience working as a qualified PWP.
- Experience of routine outcome monitoring.
- Experience carrying out risk assessments within the scope of practice.
Person Specification
Knowledge and skills
Essential
- A thorough understanding of anxiety and depression and how it may present in Primary Care.
- Knowledge of child protection issues, safeguarding and other relevant legislation.
- Ability to meet agreed/specified service targets.
- Ability to manage own caseload and time.
- Clear written communicator with the ability to write clear reports, letters to referrers, and notes.
- Ability to develop good therapeutic relationships with clients
- Ability to adapt to the changing needs of the service.
- Excellent IT proficiency including full competence using Microsoft Office.
- Suite, e.g. Word, PowerPoint, Excel and Outlook.
- Attention to detail.
- High level of integrity and understanding of confidentiality and always maintains discretion.
- Proactive self-starter with a positive and energetic approach to work.
- Excellent written and verbal communication skills.
- Confident communicator at all levels.
- Effective time management and workload management.
- Empathy with the aims and values of the organisation.
- Commitment to continuous improvement including own professional development.
- Willingness to be flexible and dynamic as organisation needs change.
- Commitment to principles of Equal Opportunities.
Qualifications
Essential
- Qualified PWP with experience working in a primary care setting.
- Qualified to deliver supervision and case management to PWPs.
Experience
Essential
- Experience working as a qualified PWP.
- Experience of routine outcome monitoring.
- Experience carrying out risk assessments within the scope of practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).